Download Communications for Technical Managers: TMGT 3303 Syllabus, South Texas College, Fall 2008 and more Study notes Professional Communication in PDF only on Docsity!
SOUTH TEXAS COLLEGE
Bachelor Programs
Bachelor of Applied Technology - Technology Management
Communications for Technical Managers - Master Syllabus
Fall 2008
- Dr. Oscar Plaza
Chair’s Information:
- Pecan Campus, North Academic Building, G.2.
- Telephone: 956-872-
- FAX#: 956-872-
- E-mail address: oaplaza@southtexascollege.edu
Course Information:
- Course Name – Communications for Technical Managers
- Course Number and Section Number – TMGT 3303
- Catalog Course Description : This course covers business-oriented research, assimilation, and
synthesis of technical manuals and reports. Additionally, the course covers professional presentations, teamwork, interviewing skills, public relations, and business etiquette.
- Prerequisites : Junior standing and ENGL 1302
- Departmental / Program Learning Outcomes (SACS):
From the Program Learning Outcomes, this course emphasizes
- Apply oral and written communications skills and leverage technology to enhance communications
- Course Learning Outcomes:
Core Objectives:
a) Communication theory b) Communication techniques c) Professional communication d) Organizational communication
Student Learning Outcome:
- Exemplify professional behavior consisting of appropriate decorum (language, gesture, dressing, punctuality, etc.), honesty, integrity, and respect
- Identify appropriate report format to be utilized (including appropriate technologies)
- Prepare reports based on information provided and research conducted to acquire additional information
- Effectively communicate individually and as part of a team
- Departmental Course Requirements, Evaluation methods, and Grading Criteria :
a. Course Requirements:
This course is delivered online. STC uses WebCT platform. Course content and course assignments are worked out on a course website. The instructor provides face to face assistance with orientation sessions and office hours.
The course activities focus in the discussion of concepts, methods, and techniques of the discipline. Active participation in class discussions is mandatory; participation grade points are based on preparation and substantiated participation.
Additionally, tutors in the Student Success Centers at all campuses are available to help students with their homework. Assistance with research and information technology tools is available at all STC libraries.
- Attendance: Attendance policy as stated in the 2007-2008 STC Catalog (pg. 52)
- Academic dishonesty: According to policy stated in the 2007-2008 STC Catalog (pg. 53)
- Assessment: For assessment purposes, students work on a casework term project of applied nature. The project must emphasize the specific program learning outcome for this course: “apply oral and written communications skills and leverage technology to enhance communications.” The purpose is to assess the students understanding of the discipline in accordance to the course learning outcomes and the program learning outcomes.
The casework project must progress on specific stages. This assignment will count toward the student grade. However, the instructor reports on students’ performance on this assignment separately for assessment purposes.
In addition, the instructor provides a written report on professional skills level of each student.
b. Evaluation:
Evaluation tools and weight in final grade: Tests 40 % Assignments 30 % Casework project 20% Final exam 10 % Total 100 %
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Honesty were your own work (Concise Rules of APA Style, 2005). That means any words that you use from other sources must be in quotation marks with the source referenced. It also means that any ideas you obtained from other sources must be referenced. Further detail regarding citing where your ideas originated is included in the fifth edition of the Publication Manual of the American Psychological Association. The library has many copies available for reference and it is available for sale in the bookstore. *U.S. Department of Labor Secretary’s Commission on Achieving Necessary Skills (SCANS Information):
SCANS
Workplace Competencies
1. Resources: Time Mone y Material and Facilities Human Resources
These workplace competencies are accomplished through student participation and completion of class assignments
The course schedule provides students the opportunity to allocate time and other resources to accomplish their tasks
2. Interpersonal Skills Participate as Member of a Team Teach Others New Skills Serve Clients/Customers Exercise Leadership Negotiate Work with Diversity
These workplace competencies are accomplished through student participation in groups and other cooperative learning activities and completing assignments on a timely manner
3. Information Acquire and Evaluate Information. Organize and Maintain Information. Interpret and Communicate Information. Use Computers to Process Information.
These workplace competencies are accomplished by working on case studies. Case studies require recollection, analysis, and reporting of data and information in a manner that make the communication understandable to the receiver.
4. Systems Understand Systems Monitor and Correct Performance Improve or Design Systems
The student will deal during the whole course with the concept of formal and informal means and channels of communications in all social settings. These means and channels of communications are complex socio-techno systems.
5. Technology Select Technology Apply Technologies Maintain and Troubleshoot Equipment
Students must use information technologies tools to reach for information, analyze the information, and report information
Students must use information technologies tools to comply with assignments
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Developmental Studies Policy Statement: The College’s Developmental Education Plan requires students who have not met the college-level placement standard on an approved assessment instrument in reading, writing, and/or mathematics to enroll in developmental studies courses including College Success. Failure to attend these required classes may result in the student’s withdrawal from ALL college courses.
Statement of Equal Opportunity: No person shall be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by South Texas College on the basis of race, color, national origin, religion, sex, age, veteran status or disability.
Alternative format statement : This document is available in an alternative format upon request by calling (956) 618-8302.
ADA Statement : Reasonable accommodations may be made to allow disabled students to succeed at STC. Accommodations may be provided for those students who submit the appropriate documentation by an outside/independent professional evaluator or agency. Individuals requiring assistance or access to receive services should contact an STC ADA/DSS disABILITY counselor in the Pecan Campus Support Services offices at (956) 872-2173.
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