Download AAMI Funeral Home Management and Merchandising Final Exam with answers and more Exams Nursing in PDF only on Docsity!
AAMI |! Funeral |! Home |! Management |!
and |! Merchandising |! Final |! Exam |! with |!
answers
Veteran |! - |! Correct |! answer |! ✔Someone |! who |! has |! served |! in |! the |! Armed |! forces The |! purposes |! of |! the |! arrangement |! conference |! are |! to: |! - |! Correct |! answer |! ✔1. |! Neutralize |! the |! family's |! feelings |! and |! build |! rapport |!
- |! Obtain |! Vital |! Statistics |!
- |! Plan |! the |! funeral 4 |! Sell |! merchandise Department |! of |! Veterans |! Affairs |! - |! Correct |! answer |! ✔Provide |! benefits |! to |! Veterans |! who |! were |! honorably |! discharged Burial |! Allowance |! (Form |! #21-530) |! - |! Correct |! answer |! ✔Must |! be |! filed |! withing |! 2 |! years |! of |! the |! date |! of |! final |! disposition Bereaved |! family |! would |! receive |! $300 |! upon |! approval |! Additional |! $150 |! if |! buried |! in |! a |! state |! owned |! cemetery (Not |! a |! National |! Cemetery)
When |! filing |! for |! Veteran |! Benefits: |! - |! Correct |! answer |! ✔Copy |! of |! the |! Honorable |! Discharge |! (DD-214) |! Certified |! Copy |! of |! the |! Death |! Certificate |! Notify |! the |! Registrar |! of |! Vital |! Statistics |! when |! filing |! the |! death |! certificate |! of |! a |! deceased |! veteran |! as |! they |! may |! be |! able |! to |! provide |! free |! certified |! copies |! for |! the |! purposes |! of |! filing |! for |! VA |! Benefits Itemized |! copy |! of |! the |! funeral |! bill |! Completed |! form |! #21- Form |! #90-2008 |! - |! Correct |! answer |! ✔Application |! for |! United |! States |! Flag |! for |! Burial |! Purposes When |! should |! you |! apply |! for |! a |! flag? |! - |! Correct |! answer |! ✔Before |! the |! funeral |! takes |! place Where |! can |! you |! obtain |! a |! flag? |! - |! Correct |! answer |! ✔At |! any |! first, |! second, |! or |! third |! class |! post |! office, |! at |! the |! fourth |! class |! post |! offices |! in |! the |! county |! seats |! or |! at |! any |! field |! station |! of |! the |! Veterans |! Administration |! (VA), |! including |! contact |! offices. The |! order |! of |! preference |! for |! signing |! the |! VA |! Form |! # |! 9 0-2008 |! is: |! - |! Correct |! answer |! ✔1. |! Next |! of |! kin |! or |! other |! relative; |!
- |! Person |! making |! the |! funeral |! arrangements; |!
- |! Funeral |! director |!
Form |! #40-1330 |! - |! Correct |! answer |! ✔Application |! for |! Headstone |! / |! Marker. What |! is |! the |! time |! limit |! for |! filing |! for |! a |! Headstone/Marker? |! - |! Correct |! answer |! ✔There |! is |! no |! time |! limit. The |! nearest |! relative, |! funeral |! director |! or |! other |! person |! may |! request |! a |! headstone |! or |! marker |! when: |! - |! Correct |! answer |! ✔When |! interment |! is |! in |! a |! cemetery |! other |! than |! a |! Veterans |! Administration |! or |! National |! Cemetery Filing |! for |! a |! Headstone/Marker |! - |! Correct |! answer |! ✔Completed |! form |! #40- 1330 |! and |! a |! copy |! of |! Honorable |! Discharge |! (DD-214) The |! V.A. |! will |! pay |! the |! cost |! of |! transportation |! when: |! - |! Correct |! answer |! ✔When |! a |! Veteran |! dies |! as |! a |! result |! of |! a |! Service-Connected |! Disability |! and |! is |! in |! receipt |! of |! disability |! compensation Members |! of |! the |! Armed |! Forces |! who |! die |! while |! on |! active |! duty |! can |! receive |! what |! kinds |! of |! Government |! benefits? |! - |! Correct |! answer |! ✔Preparation |! of |! the |! deceased, |! dressing |! and |! casketing, |! transportation |! and |! the |! aforementioned |! burial |! benefits In |! the |! event |! an |! active |! service |! person |! dies |! in |! an |! area |! where |! there |! is |! no |! contract |! for |! funeral |! services, |! the |! local |! funeral |! home |! should |! use |! what |! form? |!
- |! Correct |! answer |! ✔Form |! #DD-
Burial |! at |! sea |! is |! available |! to: |! - |! Correct |! answer |! ✔1. |! members |! and |! former |! members |! of |! Uniformed |! Services |!
- |! U.S. |! Civilian |! Marine |! Personnel |! of |! the |! Military |! Sealift |! Command. |!
- |! Dependents |! of |! members |! and |! former |! members |! of |! Uniformed |! Services
- |! U.S. |! Citizens |! who |! by |! notable |! service |! or |! by |! outstanding |! contributions |! to |! the |! U.S. |! are |! eligible What |! kind |! of |! casket |! is |! needed |! for |! a |! burial |! at |! sea? |! - |! Correct |! answer |! ✔A |! metal |! casket The |! metal |! casket |! will |! be |! drilled |! with |! twelve |! holes, |! two |! inches |! in |! diameter |! in |! the |! top, |! bottom |! and |! sides |! of |! the |! casket. |! Why? |! - |! Correct |! answer |! ✔In |! order |! to |! allow |! a |! better |! flow |! of |! sea |! water |! to |! sink |! the |! casket. The |! metal |! casket |! would |! be |! enclosed |! with |! six |! metal |! or |! durable |! fabric |! bands |! ¾ |! inches |! wide |! to: |! - |! Correct |! answer |! ✔Assure |! that |! the |! casket |! lid |! will |! not |! open |! on |! impact |! with |! the |! water Does |! the |! family |! pay |! to |! transport |! the |! deceased |! to |! the |! location |! designated |! by |! the |! Commandant |! of |! the |! Naval |! District? |! - |! Correct |! answer |! ✔Yes Are |! civilians |! normally |! allowed |! to |! attend |! services |! aboard |! Navy |! ships |! at |! sea? |! - |! Correct |! answer |! ✔No
apron |! - |! Correct |! answer |! ✔the |! lining |! attached |! to |! the |! undersurface |! of |! the |! foot |! panel |! of |! the |! casket |! and/or |! a |! component |! part |! of |! the |! throw |! (overlay) |! which |! extends |! downward |! into |! the |! body |! of |! the |! casket. alternative |! container |! - |! Correct |! answer |! ✔an |! unfinished |! wood |! box |! or |! other |! non-metal |! receptacle |! or |! enclosure, |! without |! ornamentation |! or |! a |! fixed |! interior |! lining, |! which |! is |! designed |! for |! the |! encasement |! of |! human |! remains |! and |! which |! is |! made |! of |! fiberboard, |! pressed-wood, |! composition |! materials |! (with |! or |! without |! an |! outside |! covering) |! or |! like |! materials. alloy |! - |! Correct |! answer |! ✔a |! substance |! composed |! of |! two |! or |! more |! metals. bail |! handle |! - |! Correct |! answer |! ✔a |! single |! handle |! is |! which |! the |! lug, |! arm, |! and |! bar |! are |! combined |! in |! one |! unit. bar |! - |! Correct |! answer |! ✔that |! part |! of |! the |! casket |! handle, |! attached |! to |! the |! lug |! or |! arm, |! which |! is |! grasped |! by |! the |! casketbearer. base |! - |! Correct |! answer |! ✔the |! lower |! or |! supporting |! part |! of |! a |! monument. |! In |! some |! monuments, |! there |! may |! be |! a |! first, |! second, |! and |! third |! base. base |! molding |! - |! Correct |! answer |! ✔molding |! along |! the |! lowermost |! edge |! of |! the |! body |! panels. bed |! - |! Correct |! answer |! ✔the |! portion |! of |! the |! casket |! upon |! which |! the |! deceased |! human |! remains |! are |! placed.
bevel |! top |! marker |! - |! Correct |! answer |! ✔a |! small |! headstone, |! set |! above |! ground, |! with |! a |! slightly |! slanting |! top. Bier |! - |! Correct |! answer |! ✔typically |! a |! stand |! upon |! which |! a |! casket |! is |! placed |! for |! viewing |! and |! services, |! but |! sometimes |! a |! means |! of |! merchandise |! display. block |! - |! Correct |! answer |! ✔a |! subdivision |! of |! a |! cemetery |! containing |! several |! lots. body |! - |! Correct |! answer |! ✔that |! portion |! of |! the |! casket |! shell |! containing |! the |! top |! body |! molding, |! body |! panel, |! base |! molding, |! and |! casket |! bottom. body |! ledge |! - |! Correct |! answer |! ✔a |! molding |! along |! the |! uppermost |! edge |! of |! the |! body |! panels. body |! lining |! - |! Correct |! answer |! ✔material |! which |! drapes |! the |! inside |! perimeter |! of |! the |! body |! of |! the |! casket. body |! panels |! - |! Correct |! answer |! ✔compose |! the |! sides |! and |! ends |! of |! the |! casket |! shell. bridge |! - |! Correct |! answer |! ✔component |! part |! of |! cap/lid |! that |! is |! constructed |! into |! caskets |! that |! display |! a |! cut |! top; |! provides |! strength/rigidity |! at |! the |! point |! of |! the |! transverse |! cut.
Arm |! - |! Correct |! answer |! ✔the |! part |! of |! the |! casket |! handle |! that |! attaches |! the |! bar |! to |! the |! lug |! (ear). Average |! (mean) |! - |! Correct |! answer |! ✔the |! sum |! of |! a |! group |! of |! numbers |! divided |! by |! the |! number |! of |! units. Bail |! handle |! - |! Correct |! answer |! ✔a |! single |! handle |! is |! which |! the |! lug, |! arm, |! and |! bar |! are |! combined |! in |! one |! unit. Bar |! - |! Correct |! answer |! ✔that |! part |! of |! the |! casket |! handle, |! attached |! to |! the |! lug |! or |! arm, |! which |! is |! grasped |! by |! the |! casketbearer. Base |! - |! Correct |! answer |! ✔the |! lower |! or |! supporting |! part |! of |! a |! monument. |! In |! some |! monuments, |! there |! may |! be |! a |! first, |! second, |! and |! third |! base. Base |! molding |! - |! Correct |! answer |! ✔molding |! along |! the |! lowermost |! edge |! of |! the |! body |! panels. Bed |! - |! Correct |! answer |! ✔the |! portion |! of |! the |! casket |! upon |! which |! the |! deceased |! human |! remains |! are |! placed. Bench |! - |! Correct |! answer |! ✔
a |! type |! of |! cemetery |! memorial |! consisting |! of |! a |! top |! piece |! supported |! by |! two |! standards; |! used |! to |! identify |! family |! burial |! plots |! or |! used |! in |! conjunction |! with |! a |! family |! monument. |! - |! Correct |! answer |! ✔ Bevel |! top |! marker |! - |! Correct |! answer |! ✔a |! small |! headstone, |! set |! above |! ground, |! with |! a |! slightly |! slanting |! top. Bier |! - |! Correct |! answer |! ✔typically |! a |! stand |! upon |! which |! a |! casket |! is |! placed |! for |! viewing |! and |! services, |! but |! sometimes |! a |! means |! of |! merchandise |! display. Bi-unit |! pricing |! - |! Correct |! answer |! ✔a |! method |! of |! price |! quotation |! showing |! separately |! the |! price |! of |! the |! service |! to |! be |! rendered |! and |! the |! price |! of |! the |! casket. Block |! - |! Correct |! answer |! ✔a |! subdivision |! of |! a |! cemetery |! containing |! several |! lots. Body |! - |! Correct |! answer |! ✔that |! portion |! of |! the |! casket |! shell |! containing |! the |! top |! body |! molding, |! body |! panel, |! base |! molding, |! and |! casket |! bottom. Body |! ledge |! (top |! body |! molding) |! - |! Correct |! answer |! ✔a |! molding |! along |! the |! uppermost |! edge |! of |! the |! body |! panels. Body |! ledge |! flange |! (top |! body |! molding |! flange) |! - |! Correct |! answer |! ✔the |! horizontal |! portion |! of |! the |! top |! body |! molding |! (body |! ledge) |! where |! the |! gasket |! is |! placed |! on |! gasketed |! caskets.
Cap |! (lid) |! - |! Correct |! answer |! ✔the |! top |! most |! part |! of |! the |! casket |! shell, |! including |! the |! ogee, |! crown, |! pie, |! and |! header. Cap |! filler |! - |! Correct |! answer |! ✔see |! bridge. Cap |! panel |! - |! Correct |! answer |! ✔the |! focal |! part |! of |! the |! interior |! which |! fills |! the |! inside |! of |! the |! crown, |! sometimes |! bordered |! by |! the |! roll |! (cove); |! may |! be |! referred |! to |! as |! the |! panel. Cash |! advance |! items |! - |! Correct |! answer |! ✔any |! item |! of |! service |! or |! merchandise |! described |! to |! a |! purchaser |! as |! a |! cash |! advance, |! accommodation, |! cash |! disbursement, |! or |! similar |! term. |! A |! cash |! advance |! item |! is |! also |! any |! item |! obtained |! from |! a |! third |! party |! and |! paid |! for |! by |! the |! funeral |! provider |! on |! the |! purchasers |! behalf. |! Cash |! advance |! items |! may |! include, |! but |! are |! not |! limited |! to: |! cemetery |! or |! crematory |! services; |! pallbearers; |! public |! transportation; |! clergy |! honoraria; |! flowers; |! musicians |! or |! singers; |! nurses; |! obituary |! notices; |! gratuities |! and |! death |! certificates. Cash |! discount |! - |! Correct |! answer |! ✔a |! reduction |! of |! the |! price |! given |! for |! payment |! of |! an |! account |! within |! the |! time |! limits |! established |! by |! the |! sales |! contract. Casket |! - |! Correct |! answer |! ✔a |! rigid |! container |! which |! is |! designed |! for |! the |! encasement |! of |! human |! remains |! and |! which |! is |! usually |! constructed |! of |! wood, |! metal, |! or |! like |! material |! and |! ornamented |! and |! lined |! with |! fabric |! (FTC): |! a |! case |! or |! receptacle |! in |! which |! human |! remains |! are |! placed |! for |! protection, |! practical |! utility, |! and |! a |! suitable |! memory |! picture: |! any |! box |! or |! container |! of |! one |! of |! more |! parts |! in |! which |! a |! dead |! human |! body |! is |! placed |! prior |! to |! interment, |!
entombment, |! or |! cremation |! which |! may |! or |! may |! not |! be |! permanently |! interred, |! entombed, |! or |! cremated |! with |! the |! dead |! human |! remains. Casket |! display |! equipment |! - |! Correct |! answer |! ✔ devices |! used |! to |! present |! caskets |! in |! the |! selection |! room |! or |! visitation |! area. |! Typically |! the |! distance |! from |! floor |! to |! bottom |! of |! caskets |! 26 |! to |! 30 |! or |! consistent |! with |! height |! of |! device |! used |! in |! visitation |! area. |! - |! Correct |! answer |! ✔ Casket |! liner |! - |! Correct |! answer |! ✔a |! removable |! metal |! unit |! that |! is |! placed |! inside |! a |! wooden |! casket |! shell |! to |! provide |! protective |! qualities. Casket |! rack |! - |! Correct |! answer |! ✔a |! device |! upon |! which |! caskets |! are |! placed, |! one |! on |! top |! of |! the |! other, |! for |! display |! or |! storage. Casket |! stand |! (casket |! standard) |! - |! Correct |! answer |! ✔the |! stand |! or |! support |! upon |! which |! a |! casket |! rests |! in |! the |! selection |! room. Cast |! bronze |! - |! Correct |! answer |! ✔molten |! bronze |! poured |! into |! a |! mold |! and |! allowed |! to |! cool. Cast |! hardware |! - |! Correct |! answer |! ✔ the |! most |! expensive |! hardware |! production |! method |! in |! which |! molten |! metal |! is |! poured |! into |! a |! mold, |! allowed |! to |! cool, |! and |! is |! then |! removed |! from |! the |! mold. |! - |! Correct |! answer |! ✔
Composition |! board |! (particle |! board, |! pressed |! board, |! fiberboard, |! hardboard) |! - |! Correct |! answer |! ✔particles |! of |! wood |! bonded |! together |! with |! waterproof |! glue; |! the |! different |! types |! are |! distinguished |! by |! the |! size |! and |! shape |! of |! the |! particles |! of |! wood |! used. Concrete |! sectional |! (sectional) |! - |! Correct |! answer |! ✔a |! grave |! liner |! consisting |! of |! six |! or |! eight |! slabs |! of |! unfinished |! concrete |! placed |! around |! the |! casket. Consecutive |! method |! - |! Correct |! answer |! ✔placing |! caskets |! for |! selection |! in |! their |! order |! of |! increasing |! or |! decreasing |! value. Consignment |! - |! Correct |! answer |! ✔to |! give |! to |! an |! agent |! to |! be |! cared |! for |! or |! sold; |! (i.e.) |! funeral |! director |! has |! merchandise |! to |! display |! but |! does |! not |! pay |! for |! it |! until |! it |! is |! sold. Copper |! - |! Correct |! answer |! ✔a |! malleable, |! ductile, |! metallic |! element |! having |! a |! characteristic |! reddish |! brown |! color; |! frequently |! used |! in |! construction |! of |! caskets, |! urns |! and |! vaults |! due |! to |! its |! non¬corrosive |! qualities. Copper |! deposit |! - |! Correct |! answer |! ✔a |! casket |! made |! from |! a |! core |! of |! copper |! metal |! to |! which |! copper |! ions |! are |! combined |! by |! an |! electrolytic |! process. Corner |! - |! Correct |! answer |! ✔an |! optional |! part |! of |! casket |! hardware |! that |! is |! attached |! to |! the |! four |! corners |! of |! the |! body |! panel. Corrugated |! container |! - |! Correct |! answer |! ✔
a |! container |! used |! to |! hold |! a |! dead |! human |! body |! which |! is |! constructed |! out |! of |! a |! type |! of |! cardboard |! which |! is |! made |! with |! a |! series |! of |! alternate |! folds |! and |! ridges. |! - |! Correct |! answer |! ✔ Cove |! (roll, |! puffing) |! - |! Correct |! answer |! ✔a |! component |! part |! of |! the |! casket |! interior |! which |! lines |! the |! rim |! (ogee) |! and |! surrounds |! the |! cap |! panel. Cremation |! casket |! - |! Correct |! answer |! ✔an |! environmentally |! safe |! casket |! which |! is |! designed |! for |! encasing |! dead |! human |! remains |! for |! cremation. Crepe |! - |! Correct |! answer |! ✔a |! thin |! crinkled |! cloth |! of |! silk, |! rayon, |! cotton, |! or |! wool. Crinkled |! finish |! - |! Correct |! answer |! ✔an |! exterior |! casket |! finish |! in |! which |! the |! metal |! is |! coated |! with |! a |! substance |! that |! wrinkles |! as |! it |! dries; |! usually |! used |! on |! less |! expensive |! caskets. Crown |! (swell) |! - |! Correct |! answer |! ✔the |! uppermost |! part |! of |! the |! casket |! cap |! extending |! from |! rim |! to |! rim; |! everything |! above |! the |! rim. Crushed |! interior |! - |! Correct |! answer |! ✔a |! form |! of |! casket |! interior |! created |! by |! placing |! the |! lining |! material |! on |! a |! metal |! form, |! weights |! added, |! the |! material |! steamed, |! and |! then |! attached |! to |! a |! suitable |! upholstery |! (backing) |! material.
Dome |! - |! Correct |! answer |! ✔the |! top |! of |! an |! air |! seal |! burial |! vault |! which |! entraps |! air |! as |! it |! is |! put |! in |! position;: |! it |! also |! supports |! the |! weight |! of |! the |! earth |! above. Double |! seal |! - |! Correct |! answer |! ✔a |! method |! of |! closure |! that |! utilizes |! the |! principle |! of |! the |! air |! seal |! in |! conjunction |! with |! an |! epoxy |! material |! at |! the |! junction |! of |! the |! dome |! and |! the |! base |! of |! the |! vault. Ear |! (lug) |! - |! Correct |! answer |! ✔the |! part |! of |! the |! casket |! handle |! that |! is |! attached |! to |! the |! casket |! body. Educational |! group |! - |! Correct |! answer |! ✔see |! demonstration |! group. Elliptic |! - |! Correct |! answer |! ✔a |! casket |! having |! ends |! in |! the |! shape |! of |! a |! half |! circle. Embossed |! - |! Correct |! answer |! ✔ to |! ornament |! with |! raised |! work; |! to |! raise |! relief |! from |! the |! surface; |! material |! having |! designs |! raised |! above |! the |! surface; |! frequently |! seen |! on |! cloth |! covered |! caskets |! - |! Correct |! answer |! ✔ Engineered |! Wood |! - |! Correct |! answer |! ✔
a |! range |! of |! derivative |! wood |! products, |! which |! are |! manufactured |! by |! binding |! together |! wood |! strands |! particles, |! fibers, |! or |! veneers |! with |! adhesives |! to |! form |! composite |! materials. |! Sometimes |! referred |! to |! as |! composite |! wood |! or |! manufactured |! wood |! products. |! - |! Correct |! answer |! ✔ Epitaph |! - |! Correct |! answer |! ✔an |! inscription |! placed |! on |! a |! monument |! to |! commemorate |! the |! deeds |! or |! qualities |! of |! the |! departed. Excelsior |! (wood |! wool) |! - |! Correct |! answer |! ✔wood |! that |! has |! been |! shredded |! into |! spaghetti |! like |! strings. Extendover |! - |! Correct |! answer |! ✔the |! portion |! of |! the |! casket |! interior |! which |! extends |! over |! the |! top |! body |! molding |! (body |! ledge) |! for |! aesthetic |! value. Ferrous |! metal |! - |! Correct |! answer |! ✔any |! metal |! formed |! from |! iron |! (steel |! or |! stainless |! steel). Fiberboard |! - |! Correct |! answer |! ✔see |! composition |! board. Fiberglass |! - |! Correct |! answer |! ✔a |! material |! consisting |! of |! extremely |! fine |! filaments |! of |! glass |! embedded |! in |! various |! resins. Fishtail |! (Pie) |! - |! Correct |! answer |! ✔the |! wedge |! shaped |! portion |! of |! the |! cap |! (lid) |! at |! each |! end |! of |! the |! crown.
