Download ACHE BOG Exam 2025 (Updated Test Bank) | Featuring Domains of Healthcare Management and more Exams Management of Health Service in PDF only on Docsity!
ACHE BOG Exam 2025 (Updated Test Bank) | Featuring
Domains of Healthcare Management such as
Governance and Organizational Structure, Healthcare
Regulations and Laws, Human Resource Management,
and Financial Management
What type of review involves evaluation of management staff by their superiors, subordinates, and internal and external customers? a. Annual review. b. 360-degree review. c. Competency review. d. Peer review. ---------CORRECT ANSWER-----------------B The role of a not-for-profit healthcare organization's governing board includes all of the following except: a. Delineate clinical privileges. b. Ensuring that quality healthcare is delivered. c. Overseeing the day to day operations. d. Setting broad institutional policy. ---------CORRECT ANSWER-----------------C
Medicare Conditions of Participation for hospitals require that a prescribing practitioner authenticate a verbal order within ________, if not defined by the state. a. 24 hours. b. 48 hours. c. 7 days. d. 30 days. ---------CORRECT ANSWER-----------------B Cost accounting is an important tool which enables the CFO to: a. Meet Joint Commission fiscal requirements. b. Ensure supplies are competitively purchased. c. Determine the actual cost of providing patient care. d. Improve revenue cycle returns. ---------CORRECT ANSWER-----------------C What is true about the relationship between acute care hospitals and longterm care organization? a. Hospitals and patients frequently have difficulty arranging for nursing home care services. b. Hospitals generally do not want to refer patients to nursing homes since part of the patient care revenue must be shared.
c. Arbitration. d. Strike. ---------CORRECT ANSWER-----------------C What does a liquidity ratio measure? a. A firm's ability to meet its current obligations in a timely manner. b. Size of dividends to be paid to shareholders. c. The percent of total funds provided by creditors. d. Days in accounts receivable. ---------CORRECT ANSWER-----------------A The real value of financial statements lies in the fact they can be used to help: a. Predict the firm's future financial condition. b. Compute total margin versus periodic gain. c. Relate the industry average to net profit/loss over time. d. Understand that a large portion of a hospitals net income may come from nonoperating gains. ---------CORRECT ANSWER-----------------A Who has the primary responsibility to assure and maintain the integrity and security of electronic data in a healthcare organization? a. The Information Services Steering Committee.
b. The Information Services Department. c. The CIO. d. The Safety and Security Department. ---------CORRECT ANSWER-----------------B An efficient Formulary and Therapeutics Committee in many hospitals evaluates all of the following except: a. Symptoms of adverse reactions. b. Patients' current medication effectiveness. c. Contraindications. d. Specific drugs in terms of appropriateness to caseload. ---------CORRECT ANSWER-----------------B Healthcare organizations often utilize special purpose software which allows rapid access to large archives of integrated data to assist management with decision making. This is typically referred to as a (an): a. System analysis program. b. Report writer. c. Decision matrix management tool. d. Executive decision support system. ---------CORRECT ANSWER-----------------D Which of the following would represent the most common cause of adverse drug events (ADEs)?
Continuous quality improvement assumes that: a. Achievement will be rewarded. b. There is direction from top management. c. There is no upper limit to excellence. d. Interconnected work teams are in place. ---------CORRECT ANSWER----------------- C Which of the following best describes the responsibility of a hospital with an emergency department (ED) when a person comes to the ED for Examination or treatment? a. The hospital must admit the patient for observation and treatment if an emergency condition exists. b. The hospital must provide an appropriate medical screening to determine whether an emergency condition exists and, if so, stabilize the condition. c. The hospital may inquire as to the individual's method of payment or insurance status prior to rendering services. d. If the individual is uninsured, the hospital must transfer the patient to the nearest public hospital designated for the care and treatment of medically indigent persons. ---------CORRECT ANSWER-----------------B What was the first major law to have a significant impact on individual privacy in the workplace?
a. Civil Rights Act b. Fair Credit Reporting Act c. Polygraph Protection Act d. Privacy Act ---------CORRECT ANSWER-----------------A How does physician self-referral or Stark laws apply to Medicare payments? a. The law applies to private party insurance and does not apply to Medicare payments. b. The law establishes an additional payment to the normal Medicare payment fees due to the added complexity of referrals. c. The law allows a claim to be filed with Medicare for a service provided by a physician who has a financial interest in the DHS. d. The law prohibits a provider from presenting a claim to Medicare or to any person or other entity for a prohibited DHS referral. ---------CORRECT ANSWER----- ------------D Which of the following is not an advantage of an effective Corporate Compliance Program for a healthcare organization? a. Initiating immediate and appropriate corrective actions. b. Costs of implementation and operations. c. Developing processes to allow employees to report potential problems d. Identifying and preventing criminal and unethical conduct. ---------CORRECT ANSWER-----------------B
c. CAT d. BPQA ---------CORRECT ANSWER-----------------A Which of the following are important aspects to consider when establishing a joint venture? a. Joint ventures involve independent management teams and independent governance structures. b. Joint ventures involve capital investment by all parties, can be difficult to dissolve, and are usually expected to be permanent. c. Joint ventures are managed like an internal organization and are usually renegotiated annually. d. Joint ventures are developed to acquire portions of the parent organizations and are generally accepted as irreversible. ---------CORRECT ANSWER----------------- B A balanced scorecard is a set of performance measurements used to: a. Assess patient satisfaction. b. Ensure the organization does not exceed one performance metric at the expense of another. c. Provide a scorecard for annual performance monitoring. d. Gather and monitor financial data. ---------CORRECT ANSWER-----------------B
According to the ACHE's Code of Ethics, one way that healthcare executives can avoid or minimize the negative implications of conflict of interest is to: a. Develop a public relations plan to address potential conflict-of-interest scenarios. b. Not participate in the specific decision where conflict may exist. c. Ensure members submit annual lists of major activities and holdings for inspections. d. Make the conflict known to those in superior positions. ---------CORRECT ANSWER-----------------D The principles of quality improvement require that healthcare executives change their management philosophy from a. Finding fault with employees to finding problems in processes. b. Finding fault with employees to involving them in the improvement of processes. c. Focusing on enhanced inspection techniques to focusing on variance. d. Focusing on employees' roles to focusing on process outcomes. --------- CORRECT ANSWER-----------------A What type of problem arises when a healthcare executive knowingly allows the organization to continue double billing?
Statements of earnings, financial positions, changes in financial position and retained earnings are required to be submitted yearly by all: a. Publicly owned healthcare organizations. b. Privately owned healthcare organizations. c. Government owned healthcare organizations. d. Faith-based owned healthcare organizations. ---------CORRECT ANSWER----------- ------A Which of the following is an Example of a capital expenditure? a. Land that is purchased for resale. b. Surgical equipment with a useful life of six months. c. A building with a useful life of 20 years. d. Medical supplies used for patient care. ---------CORRECT ANSWER-----------------C What is the correct order of stages for accomplishing organization change? a. Identifying, planning, implementation, evaluation. b. Planning, identifying, evaluation, implementation. c. Evaluation, planning, implementation, identifying.
d. Planning, evaluation, identifying, implementation. ---------CORRECT ANSWER---- -------------A Boards make better strategic decisions if they use information that is: a. Readily available on special board website. b. Generated from computer studies of departmental activity reports. c. Summarized in graphs for better understanding. d. Focused on measurable outcomes of service quality and economic vitality. ------ ---CORRECT ANSWER-----------------D The central role of the health services organization board includes all of the following except: a. Setting the strategic plan and service values of the organization. b. Support for assessing changing market needs. c. Support in managing important service programs or departments. d. Assuring the recruitment, hire, support and reward of the CEO. ---------CORRECT ANSWER-----------------C The first role of the governing body is to: a. Manage inputs of the healthcare organization to achieve the output that are its goals.
From a marketing viewpoint, the development of standards of practice, clinical pathways, clinical guidelines and protocols can all be viewed as efforts to deal with which unique aspect of delivering services: a. Inseparability. b. Intangibility. c. Heterogeneity. d. Perishability. ---------CORRECT ANSWER-----------------C What purpose do market plans fulfill for the healthcare organization? a. Provide a business plan (or plans) as a subset of the organization's marketing plan. b. Present general goals for the organization to attain in the next three to five years. c. Develop promotion methods to be used in attaining the organization's objectives. d. Provide specific objectives for utilization attainment the next fiscal year. --------- CORRECT ANSWER-----------------D The five major functions of marketing are: a. Identifying markets, promoting the organization, recruitment of providers, managing external relationships, patient selection.
b. Identifying markets, health promotion, managing external relationships, patient selection, attracting capable workers. c. Identifying markets, promoting the organization, managing external relationship, convincing patients to select the organization, attracting capable workers. d. Identifying markets, promoting the organization, managing external relationships, strategic planning, physician recruitment. ---------CORRECT ANSWER-----------------C Forecasting organizational need for human resources by focusing on specific position openings that are likely to occur and using these for planning is called: a. Demand-pull approach. b. Supply-push approach. c. Succession analysis. d. Transition matrix. ---------CORRECT ANSWER-----------------A A health services organization should use which of the following sequential processes to help establish human resources (HR) objectives and policies? a. Analyze the current HR situation, forecast HR demand, reconcile with the budget, forecast HR supply. b. Design HR recruitment and selection activities, develop an HR compensation plan, and establish HR appraisal systems.
a. Imposition of formal authority to resolve or suppress conflict. b. Implementation of substantial, super-ordinate goals that require cooperation among units. c. Rotation of members of one unit into another unit. d. Provision of intergroup training that requires listing of perceptions and identifying differences. ---------CORRECT ANSWER-----------------A Multi-rater assessment (360 degrees feedback) of managers in healthcare organizations is best used: a. In the development of a specific action plan by appraises. b. As part of a training or coaching session. c. As part of the performance appraisal system of the organization. d. When the appraisers are held accountable for their ratings. ---------CORRECT ANSWER--------- --------A Behaviorally anchored rating scales (BARS) for specific jobs can be: a. Used to identify components of job behaviors. b. Developed in a short period of time. c. Used for evaluation but not for employee development. d. Subjective on some scale items. ---------CORRECT ANSWER-----------------A
If the amount of charity care increased from one reporting period to the next, which of the following would occur? a. Provision for bad debts would increase. b. Unrestricted net assets would increase. c. Unrestricted net assets would neither, increase or decrease. d. Unrestricted net assets would decrease. ---------CORRECT ANSWER----------------- D Which would be a reasonable basis on which to allocate administrative overhead costs? a. Salaries. b. Amount of supplies used. c. Hours worked. d. Square footage. ---------CORRECT ANSWER-----------------B The effective cost of debt is roughly the same for both not-for-profit and investor- owned organizations because: a. Both types of organizations can issue tax-exempt debt. b. The interest rate is the same on both tax-exempt and regular debt. c. Neither type of organization can issue tax-exempt debt. d. The tax deductibility of interest for investor-owned firms offsets the lower coupon rate on tax-exempt debt. ---------CORRECT ANSWER-----------------D
