SCRIPT FOR MEDIATOR
Hi everyone, it’s a pleasure to meet you all. At the outset, I would like to acknowledge and
appreciate the fact that both the parties here have voluntarily agreed to resolve their dispute.
My name is .. and I am going to be the mediator for this session. I have been mediating
matters since the past many decades and most of them have been successfully resolved in
front of me. I can assure you, that I remain truly impartial and unbiased to both the parties
and tend to not give my opinion until the parties ask for it as I believe that the parties should
be in complete control over the discussion and therefore are able to reach an amicable
settlement comparatively faster. My primary duty here is to facilitate the conversation among
the parties. Also, I would be happy to answer any of your questions pertaining to my
qualifications for gaining your trust and confidence in me.
I feel the mediation process shall be clearly laid out to bring a little certainty and clarity to
both the parties about same. So, the mediation process is divided into three broad sessions or
stages. In the first stage, we have a joint meeting such as this, in which both the parties
introduce themselves and their concerns. Both the parties are given adequate time to present
their circumstances, issues, justifications or the loss they have suffered, from their
perspective. At this point, generally, both the parties or either one of them feel, that there is
certain information that they think is important for a mediator to know so as to grasp the
whole scenario in which the party is in, but are uncomfortable with discussing it in the
presence of the other party. Therefore, in such a scenario or in case we reach an impasse, we
enter the second stage, that is where we hold Caucus Sessions. Caucus Sessions is a one-on-
one/ private meeting, between a party and the mediator. In the caucus session, each of the
party can disclose any information which they might not want the other party to know. After
the Caucus session, we reach the third stage, that is again a joint session, focusing on
resolving the issues and finding out common interests and possible points of agreement. In
this final stage, we strive to reach an amicable settlement which is in mutual interests of both
the parties.
As you would be knowing, the objective behind mediation is to proffer a platform for both
parties to communicate among themselves, in the hope that eventually a resolution would be
reached. Mediation is a very informal and a completely voluntary process, implying that each
of the parties can refrain from answering or discussing at anything they wouldn’t like and
even, if felt very necessary, stop the whole process at any time also. I’d like to clarify that all
