Module in
International Fares and Ticketing
SESSION TOPIC: AMADEUS II
LEARNING OBJECTIVES:
At the end of the session, you will be able to:
1. Construct a Passenger Name Record
2. Retrieve PNRs;
3. Modify PNRs;
4. Add Optional Elements in the PNR;
5. Print PNRs and Itineraries;
6. Create and handle queues.
KEY TERMS:
Smart Keys Central System Decode Dual-City Pair
Selling Platform AIR Encode PNR
CORE CONTENT :
PNR MANDATORY ELEMENTS
A Passenger Name Record (PNR) contains the details of a passenger’s reservation and
other information related to a passenger’s trip. PNRs can also contain information to
assist airline personnel with passenger handling.
The items of information that make up a PNR are called elements. A PNR can contains
maximum of 999 elements. These PNR elements can either be mandatory or optional.
