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This document offers a thorough overview of hr operations, providing answers to key questions related to hr functions, legal compliance, and organizational strategy. it covers topics such as staffing, employee relations, compensation and benefits, training and development, and the impact of technology in hr. The q&a format makes it an excellent resource for exam preparation and a valuable study aid for students of human resource management.
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HR Operations - ANSWER-Services provided by an HR department to the organization's operations. Administrative services, recruitment, employee relations, legal compliance, policy development, compensation and benefits, training and development, and safety. Transformational HR - ANSWER-Delivering strategy and change Transactional HR - ANSWER-dealing with a wide range of administrative and operational tasks in support of the organization Body of Knowledge Statements for the HR Operations Functional Area - ANSWER-- Organizational strategy and its connection to mission, vision, values, business goals, and objectives
with applicable national, regional and local laws. HR is responsible for attracting, training, and maintaining the safety of the employees of the company. Staffing and Employment - ANSWER- Employment - ANSWER- Co-Employment - ANSWER- Employee Relations - ANSWER- Records Management - ANSWER- Compensation and Benefits - ANSWER- Training and Development - ANSWER- Health, Safety and Security - ANSWER- HR Research - ANSWER- HR Generalist - ANSWER- HR Specialist - ANSWER- HR Manager, Director or Officer - ANSWER- HR Support System - ANSWER- HR Education and Certification - ANSWER- HR Networking - ANSWER- Organizational Accountability - ANSWER- Multifunctional HR Department - ANSWER- Sole HR Practicioner - ANSWER- HR Call Center Operations - ANSWER- Organizational Strategy - ANSWER-
Mission - ANSWER- Vision - ANSWER-
HR Policies - 3 Main Purposes - ANSWER- ADA HR Policy - ANSWER-
EEO HR Policy - ANSWER- Progressive Discipline Policy - ANSWER- Employment Handbooks and Policy Manuals - ANSWER- HR Metrics - ANSWER- Employee Relations Metrics - ANSWER- Data Compilation Tools - ANSWER- Data Collection Methods - ANSWER- Surveys - ANSWER- Interviews - ANSWER- Observations - ANSWER- Reporting and Presentation Techniques - ANSWER- Histogram - ANSWER- Bar Chart - ANSWER- Impact of Technology on Human Resources - ANSWER- Statutory Reporting Requirements - ANSWER- The Occupational Safety and Health Act (OSHA) - ANSWER- The Employee Retirement Income Security Act (ERISA) - ANSWER- The Affordable Care Act - ANSWER- Purpose and Function of Human Resource Information Systems - ANSWER- Job Analysis and Job Descriptions - ANSWER- Legal Aspects of Job Analysis - ANSWER-
Job Analysis and Affirmative Action - ANSWER- Competency Analysis - ANSWER- Job Descriptions and Job Specification - ANSWER- Job Description Components - ANSWER- Why Use Job Descriptions - ANSWER- FLSA Job Classifications - ANSWER- Exempt Job Classification - ANSWER- Nonexempt Job Classification - ANSWER- Independent Contractors Job Classifications - ANSWER- External HR Service Providers - ANSWER- Recruiting Firms - ANSWER- Staffing Agencies - ANSWER- Benefits Brokers - ANSWER- Communication Techniques - ANSWER-