APHR Exam 2025: HR Operations - Comprehensive Q&A and Study Guide, Exams of Human Resource Management

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APHR Exam 2025 Latest Update - HR Operations

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HR Operations - ANSWER-Services provided by an HR department to the organization's operations. Administrative services, recruitment, employee relations, legal compliance, policy development, compensation and benefits, training and development, and safety. Transformational HR - ANSWER-Delivering strategy and change Transactional HR - ANSWER-dealing with a wide range of administrative and operational tasks in support of the organization Body of Knowledge Statements for the HR Operations Functional Area - ANSWER-- Organizational strategy and its connection to mission, vision, values, business goals, and objectives

• Organizational culture (traditions, unwritten procedures)
• Legal and regulatory environment
• Confidentiality and privacy rules that apply to employee records, company data, and individual data
• Business functions (for example, ADA , EEO, progressive discipline)
• HR Metrics (cost per hire, number of grievances)
• Tools to compile data (spreadsheets, statistical software
• Methods to collect data (surveys, interviews, observations)
• Reporting and presentation techniques (histogram, bar chart)
• Impact of technology in HR (social media, monitoring software, biometrics)
• Employee records management (electronic/paper, retention, disposal)
• Statutory reporting requirements (OSHA, ERISA, ACA)
• Purpose and function of human resource information systems (HRIS)
• Job classifications (exempt, nonexempt, contractor)
• Job analysis methods and job descriptions
• Reporting structure (matrix, flat)

with applicable national, regional and local laws. HR is responsible for attracting, training, and maintaining the safety of the employees of the company. Staffing and Employment - ANSWER- Employment - ANSWER- Co-Employment - ANSWER- Employee Relations - ANSWER- Records Management - ANSWER- Compensation and Benefits - ANSWER- Training and Development - ANSWER- Health, Safety and Security - ANSWER- HR Research - ANSWER- HR Generalist - ANSWER- HR Specialist - ANSWER- HR Manager, Director or Officer - ANSWER- HR Support System - ANSWER- HR Education and Certification - ANSWER- HR Networking - ANSWER- Organizational Accountability - ANSWER- Multifunctional HR Department - ANSWER- Sole HR Practicioner - ANSWER- HR Call Center Operations - ANSWER- Organizational Strategy - ANSWER-

Mission - ANSWER- Vision - ANSWER-

HR Policies - 3 Main Purposes - ANSWER- ADA HR Policy - ANSWER-

EEO HR Policy - ANSWER- Progressive Discipline Policy - ANSWER- Employment Handbooks and Policy Manuals - ANSWER- HR Metrics - ANSWER- Employee Relations Metrics - ANSWER- Data Compilation Tools - ANSWER- Data Collection Methods - ANSWER- Surveys - ANSWER- Interviews - ANSWER- Observations - ANSWER- Reporting and Presentation Techniques - ANSWER- Histogram - ANSWER- Bar Chart - ANSWER- Impact of Technology on Human Resources - ANSWER- Statutory Reporting Requirements - ANSWER- The Occupational Safety and Health Act (OSHA) - ANSWER- The Employee Retirement Income Security Act (ERISA) - ANSWER- The Affordable Care Act - ANSWER- Purpose and Function of Human Resource Information Systems - ANSWER- Job Analysis and Job Descriptions - ANSWER- Legal Aspects of Job Analysis - ANSWER-

Job Analysis and Affirmative Action - ANSWER- Competency Analysis - ANSWER- Job Descriptions and Job Specification - ANSWER- Job Description Components - ANSWER- Why Use Job Descriptions - ANSWER- FLSA Job Classifications - ANSWER- Exempt Job Classification - ANSWER- Nonexempt Job Classification - ANSWER- Independent Contractors Job Classifications - ANSWER- External HR Service Providers - ANSWER- Recruiting Firms - ANSWER- Staffing Agencies - ANSWER- Benefits Brokers - ANSWER- Communication Techniques - ANSWER-