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APICS CSCP EXAM LATEST 2025 QUESTIONS and ANSWERS GRADED A+
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An organization's core competency is in the service component of a product-service package, and customers have praised their ability to quickly resolve problems. If most of these problems
quality.
For smaller or less market-dominant organizations, which of the following would best ensure
party auditors agreed to by both parties. A supply chain manager's superior asks her to draw up a project charter and be the project manager on a project to continually improve inventory levels by conducting ongoing audits.
project be? A company keeps running out of several inexpensive items that are critical to production. The
inventory levels for the items. Which is a reverse logistics best practice for an organization that places a strategic priority on efficient, cost-effective returns processing and has the infrastructure to do this at high levels of
processing to selected facilities. Successful implementation of customer relationship management (CRM) and supplier
revision of decision-making processes.
resource. An organization that uses standard costing is calculating the efficiency of its main manufacturing facility over the last month. In any given week, the facility has 1,600 standard hours of work. The hours actually worked over the last four weeks are as follows: week 1— 1,689, week 2—1,547, week 3—1,590, week 4—1,730. What is the total efficiency for the last
An organization has decided to reduce the number of distribution warehouses it uses to fulfill
stock will decrease.
A company wants to reduce the lead time of components and increase the on-time delivery
What can be done about the risk of non-malicious information system failures causing an
insurance Which of the following categories of cost would a retailer typically include in the cost of
A company has stated in its annual business report that its management philosophy is based on the principles of total quality management (TQM). In order to ensure that TQM is effectively
wants and needs.
percentage of orders expedited and the marginal costs of expediting.
A check cashing company has developed a strategic supply plan for opening a number of new stores. If a risk assessment shows that many organizations are considering converting from paychecks to providing payroll cards, avoiding the need for their service, the supply plan
What needs to be phased out as part of an end-of-sales plan from a material requirements
What technologies form the foundation of an intelligent supply chain because one provides input data at a much finer grained level of detail than otherwise possible and the other enables
Things (IoT) and intelligent asset management (IAM) A manufacturer in a highly competitive industry wants to improve efficiency and lower overall costs for its products by increasing information sharing and collaboration with multiple suppliers and distribution partners. It is exploring a business-to-business exchange to facilitate
If an organization wants to gain access to the U.S. Customs-Trade Partnership Against Terrorism
funds on supply chain security enhancements as needed in accord with C-TPAT guidelines. Which of the following approaches to production scheduling accurately incorporates the theory
Which of the following performance measures would be expected to increase with a successful
of on-time deliveries
customer base A men's clothing retailer operates three chains of stores in a single country. Each of the chains serves a specific age group with very little overlap. The strategy of having each chain focus on a
If an organization's executives say they want to improve customer service from its current level
Prioritizing demand in which of the following situations is typically considered a component of
family. You receive an e-mail from a supply chain manager asking if you have any ideas about how to improve the bottom line. In order to impact the bottom line, your recommendations must
Long-term guidance for developing tactical production plans A firm produces a wide variety of coaxial cable assemblies to customer order. They have been committed to shipping orders within 96 hours of receipt of the customer order. However, the firm has now decided to produce the most common configurations to stock and ship within 24 hours of receipt of the order. Customers will still be able to request specific configurations of the product, but those orders will be shipped within ten business days of order receipt. This
A company is most likely to achieve which of the following benefits when implementing time
As part of the sourcing process, what is a prerequisite to doing a spend and portfolio analysis on
Which of the following is true of a global supply chain alliance that is forged strongly from the
A group of employees is discussing which features would be best for a new product they will be launching. Using a flipchart, they have written their overarching product goal and the four product features they want. They're now in the midst of adding further details about each of
Tree diagram A supply chain manager plans to increase the number and geographic locations of warehouses.
Which of the following design philosophies is most responsible for furniture that comes in kit
logistics What Incoterm would be appropriate for a truckload (TL) delivery if the buyer wants the seller
Which of the following is a likelyoutcome of asking suppliers to participate in an organization's product design effort?
significantly increased costs. A salesperson makes a delivery promise that is prior to the customer's delivery request date because this customer is in the most valuable customer segment. If the order arrives instead at
dissatisfied due to heightened customer expectations.
An organization is undertaking a total cost of ownership study of the supply chain, looking to reduce costs. When looking at landed costs, which cost may represent an area to generate cost
A company is beginning the process of defining market segments for its products and services. The most appropriate objective for this undertaking would be to identify groups of customers
A firm is trying to harmonize supply and demand so as to minimize total product, transportation, and inventory costs. Which of the following would be the first step the company
When communicating requirements and priorities for managing supply from internal resources,
discussions with engineers. Which of the following tasks is most likely to be performed by a purchasing agent/planner
orders or accounts If a restaurant chain performs hourly forecasting, which of the following will likely be reduced,
Which third-party logistics provider (3PL) contract clauses need to be robust because 3PLs will
Confidentiality clauses What risk is run when an organization outsources the entire manufacturing and assembly
property
An interorganizational supply chain visibility initiative is championed by the channel master's executives, and they provide the other companies with detailed project plans and change management steps. However, the project fails after partner employees resist or ignore the
When determining the transportation mode for servicing distribution warehouses, which of the
capability An organization is failing to achieve its envisioned savings from its new supplier contracts and web-based ordering system, and it discovers that some employees are still using old, personally
A power supply that can be used with different end cables in countries with different electrical
An organization wants to categorize risk at one of its factories. It identifies the likelihood of the risks as follows: Power outage: 80%
Flood at facility: 5% Supply disruption: 70% Quality issues: 5% The potential impacts of these risks are rated as follows: Power outage: 5% Flood at facility: 95% Supply disruption: 70% Quality issues: 10%
Power outage: 80%5% Flood at facility: 5%95% Supply disruption: 70%70% Quality issues: 5%10% A group of trading partners is collaborating to improve supply chain operations. Which of the following actions is most likely to reduce the variability of demand experienced by the
A plant has $1 in variable costs per unit produced, and units sell for $2 each. The plant has firm orders for 1,000,000 units and has $600,000 in overhead for the period. The gross profit margin for these units is thus $0.40 per unit. A special order request comes in and there is available
An organization's inventory on its balance sheet in year 1 is $6 million and in year 2 it is $ million. If its cost of goods sold (COGS) in year 2 is $80 million, what is its inventory turnover
turnover ratio is COGS divided by average inventory: $80 million/$5 million = 16 times. A large public utility understands that customer relationship (CRM) will be important in the future. It has committed to implementing the philosophy and supporting processes and information technology applications based on this future need. The factor most likely to inhibit
documented objectives for the effort. Component D is pegged to parent items A, B, and C. If a last-minute authorized change is made
If you were a supply chain manager for IKEA, which strategy would you promote with your
conduct to encourage long-term relationships with a limited number of suppliers. The ability to manage which of the following factors typically is critical for a firm moving from
A company seeking improvement in its supply chain financial performance should concentrate
Realigning an organization from product-focused to customer-focused requires which of the
determine how key players can maximize the customer's experience An organization rewards its commodity suppliers up front by purchasing inventory in advance of need (up to the safety stock level) and paying those suppliers to warehouse and replenish that inventory as lot-size orders are filled. Which of the following aspects of a supplier relationship management strategy is important to verify at the start of this relationship and
supplier versus smooth flows to operations Which of the following warehouse ownership models can combine the benefits of economies of
warehousing A shipment using an eCMR waybill has some damages occur in transit. How does the use of the
promptly provide notification of the damages.
globally.