Applying Motivation - Organizational Behaviour - Lecture Slides, Slides of Organization Behaviour

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Motivation: Putting it to Work

• Organization Commitment
• Job Satisfaction
• Organizational Citizenship
• Justice

Organization Commitment

• The individual’s affective and behavioral

relationship with the organization — the

individual’s willingness to remain with the

organization and exert effort on its behalf.

• Dimensions
  • Affective (“I want to be here”)
  • Continuance (“I have to be here”)
  • Normative (“I should be here”)

Job Satisfaction

• The individual’s general attitude toward the

job

• Components
  • The work itself
  • Supervision
  • Co-workers
  • Pay
  • Promotion opportunities

Satisfaction: Sources and Results

• Multiple sources
  • Fair treatment
  • Rewarding work (intrinsic or extrinsic)
  • Perceived alternatives
• Results
  • Lowered job search intentions
  • Performance ????

Organization Citizenship

• Defined
  • The “Good Soldier Syndrome”
  • Pro-social behavior
  • Activities that benefit the organization or co- workers, but are not a formal job requirement
• Question: can an activity help a coworker, but

not benefit the organization?

Citizenship: Sources and Results

• Citizenship results from….
  • Personality and early socialization
  • Job satisfaction and commitment
  • Perceived fairness
• Citizenship leads to…
  • Higher levels of job performance
  • Organization effectiveness