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Belk Associate Discount Policy: Usage, Eligibility, and Replacement, Slides of Marketing

Linfield College Portland CampusMarketing

The belk associate discount policy, detailing the eligibility criteria, usage guidelines, and replacement process for associate discount cards. The policy covers discount percentage, exclusions, and potential consequences for violations.

What you will learn

  • What percentage discount do Belk associates receive?
  • What should associates do if they lose, damage, or have a stolen discount card?
  • Which items are excluded from the associate discount?

Typology: Slides

2021/2022

Uploaded on 09/12/2022

tanvir
tanvir 🇺🇸

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224 documents

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Issued [Aug.25.2020]; | [Associate Discount Policy] pg. 1
Associate Discount Policy
Our associates are our biggest brand ambassadors!
That’s why we provide a 20% associate discount
(exclusions may apply), effective on your hire date,
to all Belk associates.
The associate discount card entitles you, your
spouse/same-sex domestic partner and your
dependent children (in most cases) to receive a
discount at all Belk stores and on Belk.com.
At certain times of the year, your discount is increased by an extra 20%!
Extra discount dates will be provided to associates. Ask your manager for
more details.
How does it work?
You’ll be issued a discount card showing your location, associate
number and discount percentage.
You must show your discount card and a form of picture ID to the
sales associate before they ring your transaction
Discounts will only be given when you pay with cash, check, a Belk
Rewards card (in your name), Belk Mastercard or a Belk gift card (when
the gift card has NOT been purchased by you using a major credit
card).
Visa, MasterCard, Discover, American Express, other non-Belk credit
cards and debit or ATM cards cannot be used with the discount card.
Why? These third-party card companies charge Belk a fee for
accepting their cards on a per-transaction basis.
Who can use your discount?
Your spouse or domestic partner
Your dependent children through age 26. Dependents should use their
parent’s discount card since they won’t be issued one of their own. If
your child is in college, contact HR Shared Services to obtain a duplicate
discount card – which should indicate “student” – for your child.)
What happens if I leave?
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Download Belk Associate Discount Policy: Usage, Eligibility, and Replacement and more Slides Marketing in PDF only on Docsity!

Associate Discount Policy Our associates are our biggest brand ambassadors! That’s why we provide a 20% associate discount (exclusions may apply), effective on your hire date, to all Belk associates. The associate discount card entitles you, your spouse/same-sex domestic partner and your dependent children (in most cases) to receive a discount at all Belk stores and on Belk.com. At certain times of the year, your discount is increased by an extra 20%! Extra discount dates will be provided to associates. Ask your manager for more details. How does it work?  You’ll be issued a discount card showing your location, associate number and discount percentage.  You must show your discount card and a form of picture ID to the sales associate before they ring your transaction  Discounts will only be given when you pay with cash, check, a Belk Rewards card (in your name), Belk Mastercard or a Belk gift card (when the gift card has NOT been purchased by you using a major credit card).  Visa, MasterCard, Discover, American Express, other non-Belk credit cards and debit or ATM cards cannot be used with the discount card. Why? These third-party card companies charge Belk a fee for accepting their cards on a per-transaction basis. Who can use your discount?  Your spouse or domestic partner  Your dependent children through age 26. Dependents should use their parent’s discount card since they won’t be issued one of their own. If your child is in college, contact HR Shared Services to obtain a duplicate discount card – which should indicate “student” – for your child.) What happens if I leave?

 At the time of separation of employment, you must return your associate discount card unless you qualify for a Lifetime Service Discount. Associates eligible for a Lifetime Service Discount are those who have satisfied 20 years of full-time continuous service and who leave Belk in good standing.  Violations of the associate discount policy may result in suspension or termination of the Lifetime Service Discount privilege. What else should you know?  You may use your discount to purchase gifts, if they’re paid for entirely by you and you’re not reimbursed. (It’s against Belk’s policy for you to allow anyone to use your discount for purposes other than those listed in this section.)  You may not purchase items or obtain free gifts with purchase using your associate discount in order to resell such products in a manner that appears to compete with or undersell Belk, including but not limited to reselling such products on social media platforms.  You aren’t allowed to ring any transaction (including purchase, return and exchange or price adjustments) for yourself or family members related by birth, marriage, same-sex domestic partnership or adoption.  In most cases, you’re allowed the sale price, clearance price, red-dot price or other special promotions in addition to your discount.  To bring you the most savings and discounts, we may provide your name, address, and telephone number to our marketing database provider. (This allows you to receive select coupons that you may use along with your associate discount. Our providers have signed a confidentiality agreement with Belk to not share your information.)  At certain times, you may be notified of promotions that can’t be combined with the associate discount.  You can’t retain or reuse coupons or discounts that have already been presented or used. You may not accept coupons or discounts as gifts from customers or other associates.  Applicable Exclusions:

  • No discount at any time on-line or in-store:
    • All gaming, Smart Home, and electronics including but not limited to the following brands: Google, Amazon, Nest, RCA, Ring, GPX, iRobot, Nintendo, Playstation

Associate Discount Card Replacement Process Your discount card doesn’t have an expiration date, but can be replaced if it’s damaged, lost or stolen. To replace a damaged, lost or stolen card, please follow the below steps. Corporate Associates

  1. Email HR Shared Services at HRShared Services@belk.com In the email, provide your name, your 6-digit employee ID and who the card is for: self, spouse or student. Subject Line: Associate Discount Card Replacement
  2. Pick up your card at the BSS Security Desk Shared Services will make every effort to process your request on the day that it is received so that your card is available for pick up on the next day. Distribution Centers, Fulfillment Center & Store Associates Please contact your direct manager or HR to request a replacement card. For any questions about your merchandise discount privilege, please contact Belk HR Shared Service at 1-800-588-3700 or your HR business partner. This policy is subject to change at any time with or without notice at Belk’s discretion, and Belk reserves the right to interpret this policy at its sole discretion. This policy does not establish enforceable employee rights, contractual or otherwise, and does not alter the employment-at-will status of any Belk employee.