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Ben and Jerry's Sustainability and CSR, Assignments of Reporting and Production

The report covers Ben and Jerry's Sustainability and CSR Processes along with their process Layout.

Typology: Assignments

2023/2024

Uploaded on 03/01/2024

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**1. Basic information

  1. Operation Strategy
  2. 4V’s Analysis
  3. SIPOC
  4. Product Profile**

Introduction

Sustainability/CSR Improvements

Process design

Table of Contents

**1. Carbon Footprint

  1. Primary Goals
  2. Circular Economy
  3. Path towards Social Responsibility
  4. Carroll’s CSR Pyramid**
    1. Process Layout
    2. Types of Process
    3. Volume Variety Matrix
    4. Modularity and Postponement

Sourcing High-Quality Ingredients

Distribution Channels

Social and Environmental Responsibility

Innovation in Product Development

Direct-to-Consumer Retail

Corporate Governance and Autonomy

Overview of Operational Strategy

Ben & Jerry’s: 98 flavours Haagen-Dazs: 46 flavours They also provide variety of tub and packaging types along with dairy & dietary preferences.

Low^ Volume High

High^ Variety Low

High^ Variation in demand^ Low

High^ Visibility^ Low

Sales of ice creams in UK in 2023: Ben & Jerry’s: 17.6m GBP Haagen-Dazs: 5m GBP ‘4Vs’ Analysis

Product Profiling

SCOPE 1 SCOPE 2 SCOPE 3 Reducing GHG emissions from the burning of fossil fuels: Efficiency that aims to reduce the demand for energy and a transition to renewable fuel and energy sources. Green-e renewable energy certificates & PPAs: Solar and wind sources cover electricity consumption in all areas of business operations. Effective reductions across the value chain: Low Carbon Daily Pilot Ingredient Projects Food Waste De-packaging Plant St Albans Biodigester BEN & JERRY’S DAIRY-BASED ICE CREAMS ARE GHG-INTENSIVE: 3.3 LBS OF CO2 EMITTED PER PINT.

Circular Economy Model: Caring Dairy

Social Mission make the world a better place by

  • innovative methods that improve the quality of life locally and globally. Economic Mission Promote sustainable growth by
  • earning profits and
  • increasing value for stakeholders. Product Mission make the best possible products by
  • using natural ingredients and
  • promoting ethical business practices

STRATEGY

Carroll’s CSR Pyramid Legal Responsibilities Ethical Responsibilities Philanthropic Responsibilities Economic Responsibilities Required by society Required by society Expected by society Desired by society

START

Local Farms

Extraction of Raw Milk St. Albans Cooperative Creamery Making heavy Cream and Condensed Skim milk Process Layout

Pasteurization + Homogenization

Tank

Room

Flavour Vat Addition Flavour Vat Addition Flavour Vat Addition Flavour Vat Addition Flavour Vat Addition Flavour Vat Addition

Freezer

Flavour

Chunk Feeder Chunk Feeder

Chunkless (^) With Chunk

Contherm Swirl? Fudge Caramel^ PB Fruit Marshmallow Automatic Filler Bundler END

Low High

VOLUME

Cost Performance

Flexibility Performance

Low

Process Flow

High

VARIETY

Process Tasks

Intermittent

Continuous

Diverse/C

omplex

Repeated/

Divided

Volume-Variety Matrix

OPERATION INVENTORY

CUSTOMISATION BLENDER TANK ICECREAM BASE SURGE TANK PASTEURIZATION HOMOGENIZATION TANK ROOM Modularity and Postponement