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This final exam for BUAD 331 at the University of Tennessee, Knoxville, assesses supply chain management knowledge. It covers logistics, operations strategy, procurement, and inventory control, featuring multiple-choice questions on environmental sustainability, social responsibility, and modern trends like IoT and predictive analytics. Key concepts include the triple bottom line, closed-loop supply chains, and the lead time gap. Designed to test understanding and application in real-world scenarios, it addresses environmental imperatives, mega-trends' impact, inventory management (EOQ), and fulfillment systems (anticipatory/responsive). It's a valuable review tool for supply chain management principles.
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The three environmental sustainability imperatives that all supply chain managers need to understand when designing their network include the following except for: A. Carbon footprint B. Fuel prices C. Natural resource scarcity D. The circular economy ---------CORRECT ANSWER-----------------B Social sustainability and its focus on the elimination of forced labor in a supply chain is particularly challenging when: a. Product margins are low b. Supply chains extend around the world c. Supply chains have many tiers of supply d. Both b and c ---------CORRECT ANSWER-----------------D The "triple bottom line" includes the following except: A. Social B. Corporate
C. Economic D. Environmental ---------CORRECT ANSWER-----------------B Which example demonstrates a company pursuing triple-bottom-line outcomes? A. Products are designed for closed-loop provisions and employs underprivileged adults B. A manufacturer reduces the carbon footprint of its production plants C. Trucks are purchased because they have better fuel economy D. Hazardous products are removed from retail shelves once complaints surface -- -------CORRECT ANSWER-----------------A Supply chains that are concerned with collecting used items for subsequent life cycles are called: A. Endless supply chains B. Closed-loop supply chains C. Circular economy D. Out-and-back supply chains ---------CORRECT ANSWER-----------------B A company's citizenship role within the communities it operates or serves customers is referred to as: A. Corporate responsibility B. Social sustainability C. Social norms
A. The ability to structure and exchange massive amounts of data, to make sense of that data to drive decisions, and even to apply data to deliver products or services. B. The ability to reach previously unattainable levels of speed and agility in operations with improved quality levels that have the potential to drive productivity to new levels. C. The ability to change the basic economics of the job shop operating environment, enabling highly specific machining on site quickly and at low cost. D. The ability to give everyone a demand and distribution channel through the widespread adoption of smartphones. E. The ability to rapidly connect billions of devices to the Internet, offering the best chance to move nearer to real-time data on everything within the supply chain. ---------CORRECT ANSWER-----------------C Which of the following best describes the Internet of Things? A. The ability to structure and exchange massive amounts of data, to make sense of that data to drive decisions, and even to apply data to deliver products or services. B. The ability to reach previously unattainable levels of speed and agility in operations with improved quality levels that have the potential to drive productivity to new levels. C. The ability to change the basic economics of the job shop operating environment, enabling highly specific machining on site quickly and at low cost. D. The ability to give each individual a demand and distribution channel through the widespread adoption of smartphones. E. The ability to rapidly connect billions of devices to the Internet, offering the best chance to move nearer to real-time data on everything within the supply chain. ---------CORRECT ANSWER-----------------E
Which of the following mega-trends focus on the management of external relationships? A. Information visibility B. Customer connectedness C. Planning management D. Activity scope E. Relationship governance ---------CORRECT ANSWER-----------------E According to McKinsey, an acute shortage of ________ is holding organizations back in their efforts to accelerate digitization and implement advanced planning systems. (McKinsey) A. Technology B. Suppliers C. Funding D. Talent E. Materials ---------CORRECT ANSWER-----------------D Which of the following best describes mobile computing? A. The ability to structure and exchange massive amounts of data, to make sense of that data to drive decisions, and even to apply data to deliver products or services.
E. Relationship governance ---------CORRECT ANSWER-----------------B Responsive value creation is best for products characterized by which of the following. A. Short product life cycles and low demand uncertainty B. High product value and long product life cycles C. High demand uncertainty and long product lifecycles D. Low customization and high demand uncertainty E. High customization and high demand uncertainty ---------CORRECT ANSWER------ -----------E The difference between the total supply chain order cycle time and the time customers are willing to wait to have their need fulfilled is known as the. A. All of these B. Lead time gap C. None of these D. Industry standard order cycle time E. Optimized processing time ---------CORRECT ANSWER-----------------B When considering value fulfillment, we must remember that with longer planning horizons, uncertainty A. decreases B. fluxgates
C. remains consistent D. increases E. does not follow a pattern ---------CORRECT ANSWER-----------------D The order cycle begins with ___ and ends when ___. A. customer need recognition; the order is completed B. customer need recognition; the customer acknowledges their need as fulfilled C. order receipt/processing; the order is completed D. order shipment; the order is completed ---------CORRECT ANSWER----------------- B The first step the supply chain must take after an order is transmitted is to ask A. what should we produce or purchase. B. All of these C. where and when should we position the product or service. D. None of these E. how much should we produce or purchase. ---------CORRECT ANSWER-------------- ---B EOQ seeks to balance ___ and ___. A. setup costs; transportation costs B. the cost of carrying inventory; transportation costs
B. responsive C. precatory D. efficient E. proactive ---------CORRECT ANSWER-----------------B ____ involves applying a set of process improvement techniques with a goal of improving efficiency. A. None of the above B. Lean fulfillment C. EOQ D. ROP E. Supply chain management ---------CORRECT ANSWER-----------------B Which of the following best describes predictive analytics? A. The models and tools to help companies design networks to produce, store, and distribute inventory efficiently and effectively to serve customers B. The practice of extracting information from existing data sets to identify patterns and trends to predict future events or outcomes C. The technologies to automatically identify, locate, and profile supply chain objects and to capture and communicate associated data and information across the supply chain D. The use of network architecture of remote internet servers to host, store, manage, and process data and applications rather than a local server or computer ---------CORRECT ANSWER-----------------B
Which of the following best describes inventory and network optimization tools? A. The design and use of computer-controlled machines to automatically perform a series of actions or tasks traditionally performed by humans B. The technologies to automatically identify, locate, and profile supply chain objects and to capture and communicate associated data and information across the supply chain C. The use of network architecture of remote internet servers to host, store, manage, and process data and applications rather than a local server or computer D. The models and tools to help companies design networks to produce, store, and distribute inventory efficiently and effectively to serve customers E. The practice of extracting information from existing data sets to identify patterns and trends to predict future events or outcomes ---------CORRECT ANSWER-----------------D Which of the following best describes cloud computing and storage? A. The technologies to automatically identify, locate, and profile supply chain objects and to capture and communicate associated data and information across the supply chain B. The use of network architecture of remote internet servers to host, store, manage, and process data and applications rather than a local server or computer C. The models and tools to help companies design networks to produce, store, and distribute inventory efficiently and effectively to serve customers D. The practice of extracting information from existing data sets to identify patterns and trends to predict future events or outcomes
Which of the following best describes ERP? A. A reporting system meant to help personnel identify and nurture leads, convert leads to customers, and retain new and existing customers B. A reporting system that allows companies to optimize their procurement strategy, to work more effectively with their supplier pool, and to gain long-term benefits from all supplier relationships C. A reporting system that facilitates a shared understanding of product ideation, development, and launch by storing product data and history D. A reporting system that leverages a centralized repository, which contains organizational and transactional data E. A reporting system that compiles historical sales trends to better predict future demand ---------CORRECT ANSWER-----------------D Which of the following best describes SRM? A. A reporting system that leverages a centralized repository, which contains organizational and transactional data B. A reporting system that allows companies to optimize their procurement strategy, to work more effectively with their supplier pool, and to gain long-term benefits from all supplier relationships C. A reporting system that compiles historical sales trends to better predict future demand D. A reporting system meant to help personnel identify and nurture leads, convert leads to customers, and retain new and existing customers E. A reporting system that facilitates a shared understanding of product ideation, development, and launch by storing product data and history ---------CORRECT ANSWER-----------------B
Electronic Data Interchange ___________ a. helps to create electronic linkages between supply chain partners b. establishes electronic linkages by facilitating interorganizational exchanges of information c. communicates via computers d. All these e. b and c only ---------CORRECT ANSWER-----------------D A(n) ___________ management system facilitates the movement of goods and raw materials from origin to destination in an efficient, reliable, and cost-effective manner. A. product B. warehouse C. transportation D. order E. supply ---------CORRECT ANSWER-----------------C A(n) ___________ management system helps organizations control and track the transfer and interim and final storage of goods and raw materials. A. product B. warehouse C. transportation
A sustainable framework demands that which four supply chain areas are interconnected? A. Upstream suppliers, product development, downstream customers, internal operations B. Product development, downstream customers, recycling contractors, internal operations C. Upstream suppliers, product development, recycling contractors, downstream customers D. Reverse logistics, internal operations, package recovery, product development E. Design, transportation, upstream suppliers, product reacquisition team --------- CORRECT ANSWER-----------------A The goal of risk assessment is ______? A. To compile historical data to prepare for and prevent a disruption, if possible. B. To discover potential disruptive events before they occur, organizing them based on probability and impact. C. To develop the capacity to strengthen resiliency and continuity post-disruption. D. To lessen the impact of disruptions via recovery mechanisms, prior to their occurrence. E. To lessen the impact of disruptions via recovery mechanisms, after their occurrence. ---------CORRECT ANSWER-----------------B Which of the following are characteristics of a highly resilient supply chain?
a. The supply chain has the ability to resist a disruptive event b. The supply chain recovers quickly from a disruptive event c. The supply chain incurs large costs from a disruptive event d. All the above e. a & b only ---------CORRECT ANSWER-----------------e Which of the following is the regulatory body that helps administer international trade in the United States? A. World Trade Organization B. Doha Round C. International Trade Commission D. World Bank E. International Monetary Fund ---------CORRECT ANSWER-----------------C Which of the following man-made disruptions is considered to be the most common? A. Supplier bankruptcy B. Traffic congestion C. Labor strikes D. Port outages ---------CORRECT ANSWER-----------------C The goal of contingency capabilities is _____?
What innovation drives information visibility and is defined by soft data available via social media that systems can increasingly cull to find patterns? A. Cognition B. ERP C. Unstructured data D. Internet of Things ---------CORRECT ANSWER-----------------C Which of the following is not a facet of risk prognosis? A. Risk identification B. Risk prioritization C. Risk assessment D. Risk assumption E. Risk mitigation ---------CORRECT ANSWER-----------------D How has Artificial Intelligence (AI) impacted supply chain management? a. AI technology can automate tasks throughout the supply chain. b. AI technology can be used to predict future events impacting the supply chain. c. AI technology can improve decision-making throughout the supply chain. d. All of the above e. a & c only ---------CORRECT ANSWER-----------------d