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Business Management Exam Questions and Answers 2024
- People tend to be the most difficult part of the IS Overview Triangle of People / Process / Technology to manage. Which part is the easiest? a. People b. Process c. Strategy d. Technology
- All organizations have a vision of what it seeks to do and to become. Where do we find that? a. In its financial reports b. In its mission statement c. In its objective statement d. It’s published yearly in the Wall Street Journal
- A good information technology architecture is critical for an organization to run efficiently. What is the primary function of an information technology architecture? a. It allows enterprises to share information through a supply chain b. It allows organizations to easily manage its information technology assets. c. It allows you to go anywhere on campus and connect to the wireless network d. It allows you to go to a store and buy a new disk drive for your computer
- Application software should be: a. Free for everyone to use b. “Invisible” c. Massively interconnected through a robust network d. Part of the operating system
- Why would I want to use wire instead of coaxial cable (coax) for my internet connection? a. Wire can carry much more data than coax. b. Wire is immune to electromagnetic radiation. c. Wire is less expensive and easier to handle for local area networks. d. Coaxial cable only works for television signals.
- Big data means we need a way to talk about how much data is being stored. Which of these represents the least data? a. 100 gigabytes b. 1,000 megabytes c. 10,000 terabytes d. 100,000 kilobytes
- At the beginning of the class I talked about how information systems is different from computer science. One way to think of the differences is: a. CS is about using databases more effectively b. CS teaches you how to relate databases to the business c. IS is about how to apply technology to business problems. d. IS is about using databases very efficiently
- Big data is a. A collection of data that is not easily organized or analyzed b. A really big database c. A set of database tools d. Any collection of data that is greater than 1 terabyte
- I want to sell yachts to the very rich through my website. How should I do it? a. Describe the technical specifications of its information architecture b. Talk about how good it feels to own a yacht c. Talk about how many horsepower the engines generate d. Talk about how you can get the buyer a really good loan interest rate
- Computer ethics include information accuracy. Who is responsible for the accuracy of your credit report? a. The credit police b. The credit reporting agency c. The federal government d. You are responsible
- In the software services cloud, what is the layer that is closest to the user? a. IaaS b. SaaS c. PaaS d. CaaS
- Computer networks work using IP addresses, but humans find URLs easier to use. Which of these is an example of a URL? a. 00 - 16 - 41 - 34 - 2C-A b. 192.168.1. c. online@siu.edu d. www.siu.edu
- How are data, voice, and video moved around on networks? a. It’s all moved the same way as data b. On the same media, but using different internet protocols c. The same way, but handled differently by the routers d. Usually they are moved on separate networks
- Technology has had a large impact in allowing companies to “go global.” What is one of the major impacts of technology on globalization? a. Companies can now have a universal way of doing accounting b. It’s easier for small companies to do business world-wide c. Manufacturing work is returning to the United States d. Nations can get along with each other more easily
- The “New rules for the new economy” says that we should not look for more efficient ways of doing things. Instead, what should we be doing? a. Always seeking competitive advantage b. Asking “What is the right thing to do”? c. Building the network d. Embracing information technology
- There are bad things as well as good things that come about with IT-driven globalization. What is one of the major negative consequences of IT-driven globalization? a. A much cleaner environment b. Economic development and growing prosperity c. More jobs d. National economies are disrupted
- What does a database management system (DBMS) such as Microsoft Access really do? a. It is utility software used for writing application programs b. It’s an application program for processing accounting data c. It’s part of the operating system used for file management tasks d. It’s the interface between the physical database and the user and/or applications.
- We’re moving from creating information specialists to knowledge workers. What is a knowledge worker? a. A person in the second wave of change b. A person who converts data into information c. A person who creates, modifies, and/or synthesizes things as the main part of their job d. A person who uses information to create, modify, and/or synthesize knowledge
- What is used to transfer web pages between a web server and a browser? a. Hashtags b. HTML c. HTTP d. URLs
- What is a major disadvantage of using unshielded phone wire for a data network? a. It’s cheap and easy to work with b. It’s hard to put the small connectors on the wire ends c. It’s very easy for noise to interfere with the data d. It’s very heavy and difficult to install
- What is the most important asset for organizations, yet is the most difficult to manage? a. Data b. Information c. Knowledge d. Quality
- What kind of communication media can transmit data the fastest? a. Coaxial cable b. Fiber c. Shielded twisted pair Cat 6 Ethernet d. Wireless Ethernet
- What kind of data takes up most of the Internet data traffic? a. Email b. Video downloads c. Voice phone calls d. Web pages
- What is the purpose of an information technology architecture? a. To provide a common platform for information systems b. To define the network infrastructure c. To transfer data between organizations d. To provide a common platform for business processes
- What’s the difference between a tablet and a supercomputer? a. Really, nothing. They are both based on the Von Neumann architecture b. Supercomputers are becoming obsolete, being replaced by personal tablets c. Tablets have only one input device while supercomputers have many d. Tablets were invented after supercomputers
- Which of the following is hardware? a. RAM b. SAP c. DBMS d. HTML
- What is the “cloud”? a. A very large computer that floats above the ground b. It’s obsolete. It’s being replaced by the rainbow. c. It’s pretty much the same thing as a “service bureau” in the 1980s. d. It’s a network of supercomputers that is run by the US government.
- In the IS Overview Triangle of People / Process / Technology, the most important part is a. People b. Process c. Technology d. Strategy
- The difference between information systems and computer science is a. IS teaches you how to build better databases b. IS teaches you how to use databases most effectively c. CS teaches you how to relate databases to the business d. IS teaches database theory
- Which of the following activities is a part of an organization’s operational planning? a. making day-to-day decisions that are highly structured and recurring b. effectively using and deploying organizational resources to achieve strategic objectives c. focusing on long-term strategic questions facing the organization d. dealing with complex problems with broad and long-term ramifications for the organization
- A knowledge worker is a. An IS specialist b. An Accounting/IS specialist c. A manager d. A person who creates, modifies, and/or synthesizes things as the main part of their job
- Organizations are going global. Which of these is the major factor in the move to global organizations? a. The development of high-capacity databases b. The relaxing of governmental regulations c. Advances in high-speed telecommunications d. Very fast, highly efficient CPUs (central processing units)
- How is technology making it easier for organizations to go global? a. Small businesses can go global as easily as large businesses b. It creates a universal way of doing accounting c. It creates political treaties d. It causes the outsourcing of work from the United States
- Negative consequences of IT-driven globalization include a. Jobs b. Wars c. Human rights violations d. Job growth
- Computer ethics do not include a. Information privacy b. Information accuracy c. Information globalization d. Information property
- Moore’s law has held since the 1960s. What is this law? a. Available processing performance will double every eighteen months. b. Anything that can go wrong, will go wrong c. Your two year old computer will be 1/4 as powerful as what you can buy now for the same money. d. Strategic software has twice the bugs as tactical software.
- A method for sustainable competitive advantage is a. Lowering prices b. Creating a new way of doing things c. Outsourcing d. Updating IT equipment
- We went through “New rules for the new economy.” Which of the following is NOT a new rule? a. As time goes on, technology will get cheaper b. Don’t underestimate the power of a large number of dumb machines all networked together c. Success leads to more success, , but it’s linear rather than exponential d. Giving away free stuff will actually make you money
a. A high-level language such as C, FORTRAN, or COBOL b. An object-oriented language such as C++ or Java c. Assembly language such as IBM’s BAL (Basic Assembly Language) d. A fourth- or fifth-generation language
- I want to “try out” a piece of software to see if I want to buy it someday. What is the best way to do this? a. Borrow a copy from a friend, try it on my computer, and delete it when I’m done b. Download a copy from a file-sharing service c. Download a trial version from the software manufacturer d. Buy a copy, use it until I’m done, then give it to my friends so they can try it
- Microsoft Office is an example of a. System software b. Database software c. Machine software d. Application software
- A major part of “booting” a computer system involves a. Plugging in the computer b. Turning on the computer c. Allowing the computer to search for an operating system d. Having a backup system
- All of the following are application software except a. Word processors b. Database programs c. Operating systems d. Web browsers
- If I “look under the hood” of a web page, I see that it’s written in a special programming language. What is this language? a. HTTP b. TCP/IP c. HTML d. Hashtags
- A network is something that shares a. People b. Processes
c. Data d. Strategy
- A network is made up of hardware and software. Which of these is NOT network hardware a. Protocol software b. Network interface cards c. Mobile apps d. Cross-connect blocks
- The best thing for a network to run on is a. Flatwire b. Shielded twisted pair c. Coaxial cable d. Fiber
- A computer needs an IP address to communicate on the Internet. Which of these is an example of an IP address? a. www.siu.edu b. 00 - 16 - 41 - 34 - 2C-A c. 192.168.1. d. online@siu.edu
- Strategic advantage is something that can benefit an organization for a very long time. Which of the following gives a company a sustainable strategic advantage a. Data b. Information c. Knowledge d. Wisdom
- A database management system (DBMS) such as Microsoft Access provides many services for the database. What does it NOT do? a. Query processing b. Database security c. Spellcheck user input to prevent errors d. Make it easier for users to create forms and reports
- Big data means we need a way to talk about how much data is being stored. Which of these represents the most data? a. 100 megabytes b. 1000 gigabytes
- What kind of e-business generates the most revenue? a. C2B b. C2C c. B2B d. B2C
- What kind of B2C e-commerce is considered to be the most “mature”? a. E-Information b. E-Integration c. E-Transaction d. E-Knowledge
- CEOs use executive information systems to help develop their strategy. Where does an executive information system get its data? a. Rulebase b. Data warehouse c. Database management system d. Management information system
- Which of these is an example of data? a. 3 b. 3 dollars c. Bob has three dollars d. All of the above are examples of data Question 1 In the information systems triangle of people, process, and technology, which is the most difficult to manage? A) People, because they resist change and tend to have their own ideas of how to accomplish their tasks. B) Process, because it's hard to see and is often spread across time and space. C) Technology, because it's constantly changing and really hard to understand. D) It's organizational architecture because no organization has one. Question 2 The Chief Information Officer (CIO) is a critical part of organizational executive management. Why?
A) The CIO is in charge of managing the technology in the organization. B) The CIO reports to the Chief Financial Officer and is responsible for managing the finances of the organization. C) The CIO manages information flow throughout the organization. D) The CIO is the master computer programmer and is responsible for software development. Question 3 Where should information systems courses be taught in universities? A) In computer science since that's where software is developed. B) In engineering since that's where technology is developed. C) In liberal arts since that's where employee management is taught. D) In business colleges since technology must be seen in a corporate environment. Question 4 What kind of system is most responsible for moving data into the organization? A) Transaction processing systems since data comes from customers and suppliers. B) Management information systems since managers really need good data. C) Databases and data warehouses since they are central to all other information systems. D) Executive information systems for making strategic decisions. Question 5 Computers were first used in organizations in the 1950s. Which department pioneered this use of computers? A) Accounting. They deal with a lot of numbers and early computers were good at that. B) Management. Online personnel performance evaluations eliminated a great deal of paper. C) Marketing. Computer-printed catalog address labels saved time and money. D) Finance. Early expert systems made predicting stock market trends easy. Question 6 Which of these is the best example of outsourcing? A) Volkswagen acquires a steel manufacturing plant to reduce operating costs. B) Microsoft has a customer service function through Convergys in India. C) Audi builds a manufacturing plant in China to better serve the local market there. D) Apple sells printers manufactured in Russia. Question 7 Organizations need to create sustained competitive advantages to beat the competition. Which one of these strategies is most likely to create a sustainable competitive advantage? A) Lowering your price below your competition.
B) Different computer systems (like Apples and MS-compatible computers) have different information needs. C) Enterprise Resource Planning (ERP) systems have made information architectures obsolete. D) A good information architecture should be more art than science and engineering. Question 11 1 / 1 point Every organization has an information technology infrastructure. What is it? A) It's the network hardware like cables, routers, and switches. B) It's the invisible social network of IT personnel and knowledge workers. C) It's the blend of art and science in the conceptual design of information flows. D) It's how the organizational architecture is actually implemented. Question 12 1 / 1 point Moore's Law has been a fact of life for organizations since 1965. Stated briefly, Moore's law says: A) If anything can go wrong, it will. B) If something that cannot possibly fail does fail, it will be impossible to find or fix. C) Computer processor power doubles every 18 months. D) The Internet slow to half its current speed every 18 months. Question 13 1 / 1 point Cloud computing is transforming the organizational data center. Why? A) CIOs no longer have to deal with information architectures. B) Cloud storage is much more secure and stable than organizational servers. C) Processing and storage can grow and shrink depending on need. D) Application development is much easier on the cloud.
Question 14 1 / 1 point The most common measure of disk storage is the gigabyte. This is approximately how many bytes? A) 1,000 megabytes B) 1,000,000 megabytes C) 1,000 kilobytes D) 1,000 terabytes Question 15 1 / 1 point What is the cheapest and fastest way to increase the speed of a desktop computer? A) Change the switch on the back from 110 volts to 220 volts. B) Add more memory. C) Change the CPU for a faster one. D) Increase the clock speed. Question 16 1 / 1 point What's the difference between information systems and information technology? A) The terms information systems and information technologies are essentially the same and can be used interchangeably B) The term information systems describes all the components and resources necessary to deliver its information and functions to the organization. The term information technology refers to the various hardware and software components necessary for the system to operate. C) Information technology can contain simple hardware components such as pencil-and-paper while information systems rely on computer-based technologies. D) The term information technologies describes all the components and resources necessary to deliver its information and functions to the organization. The term information systems refers to the various hardware and software components necessary for the system to operate.
A) Very good at SQL programming. B) Very good at normalizing database tables. C) Very good at understanding organizational processes. D) Very good at enterprise management systems. Question 21 1 / 1 point What is the purpose of a database? A) To store data and information extracted from selected internal and external databases B) To store data from transaction processing systems to be used in executive information systems. C) To store detailed data needed to support organizational operations. D) To store data extracted from previous years of operations. Question 22 1 / 1 point What is the most common way that people lose privacy? A) Bank computers are hacked and their data is stolen. B) They voluntarily tell other people about themselves. C) Packet sniffers intercept unencrypted Internet traffic. D) Inside jobs where employees steal corporate data. Question 23 1 / 1 point I put a bunch of pictures of what I did on Spring Break out on my Facebook page. I realize that they are somewhat embarrassing and I don't want a potential employer to see them. What can I do? A) Nothing. Even if I delete them they are still out on the Internet somewhere. B) If I delete the pictures immediately I they are gone for good.
C) The pictures are private and there's no way someone can see them. D) I can fill out a expunge form and Facebook will delete all copies of the pictures. Question 24 1 / 1 point I'm a computer programmer and I see some confidential information about a client. What can happen if I disclose this information to someone else? A) I can be barred from ever writing software again. B) I can be put in prison. It's illegal to disclose confidential information. C) It's unethical but not illegal. However, it's likely that no one will ever hire me again. D) It's fine as long as the other person is my boss. Question 25 1 / 1 point My friend just bought a new video game. I really really like it. Can I borrow it and put it on my computer? A) No. It's never allowed. B) Yes, if I delete it as soon as I'm done. C) Yes, if I buy a copy of the game within one month. D) Yes, if my friend is done with it and deletes it from his system. Question 26 1 / 1 point In business, all professionals must deal with knowledge. The term knowledge worker is very appropriate for those who specialize in knowledge. What is a knowledge worker? They are professionals who: A) use knowledge to perform their jobs, but do not create knowledge B) create, modify, and/or synthesize knowledge as a fundamental part of their jobs C) lack the ability to solve non-routine problems at work D) modify knowledge created by others, but do not create knowledge themselves
