C483 Pre-Assessment Questions With
Accurate Answers
A company is trying to systematically improve processes by eliminating
nonconformity of their products to product specifications. The
company believes their continuous effort to reduce variation in their
process outputs is key to their business success. Which quality process
is the company utilizing? correct answer Six Sigma
A company offers unique products in its industry to create a
competitive advantage. Which type of strategy is the company using?
correct answer Differentiation
A corporation is experiencing dysfunction in their work teams. The
team leader plans to realign work groups based on employees' work
locations, and also to alter rules and regulations in the groups and
make additional changes to "shake things up a bit. "Which conflict-
stimulation technique is the team leader applying? correct answer
Restructuring the organization
A corporation offers concrete incentives such as higher wages for
cooperation with change. Which strategy is the corporation using to
overcome resistance to change? correct answer Negotiation and
reward
A corporation recently disbanded its flex time schedule for employees
and now requires that all employees work 9:00 a.m. to 6:00 p.m.
