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C483 Principles of Management Questions with Accurate Answers
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A publicly-held company has a policy limiting financial donations to one religious group. correct answer In which situation does religious preference inappropriately affect decision making? Abilene Paradox correct answer A group of people collectively decide on a course of action that is counter to the preferences of most of the individuals in the group. After-action review correct answer A frank and open-minded discussion of four basic questions aimed at continuous improvement Alderfer's ERG theory correct answer A human needs theory postulating that people have three basic sets of needs that can operate simultaneously (Existence, Relatedness and Growth) Alderfer's ERG Theory correct answer A human needs theory postulating that people have three basic sets of needs that can operate simultaneously. Benchmarking correct answer The process of comparing an organization's practices and technologies with those of other companies
Centralized organization correct answer An organization in which high- level executives make most decisions and pass them down to lower levels for implementation Compromising correct answer Two team members disagreed over how to proceed with a new project they were working on together and both felt their positions were valid. Their manager brought them together to discover ways to resolve their disagreement moving forward. Which conflict-resolution technique did the manager use to help these team members? Conflict resolution techniques correct answer Problem Solving, Superordinate Goals, Expansion of Resources, Avoidance, Smoothing, Compromise, Authoritative Command, Altering the Human Variable, Altering the Structural Variables Controlling correct answer The management function of monitoring performance and making needed changes; takes five steps: 1) set standards, 2) measure performance, 3 compare performance to standards, 4) taking correction. Cooperativeness and assertiveness correct answer What describes dimensions of conflict-handling intentions?
Devil's Advocate correct answer A person who has the job of criticizing ideas to ensure that their downsides are fully explored. Differentiation and integration correct answer When selecting an organizational structure, which key elements should be considered? Differentiation correct answer A company offers unique products in its industry to create a competitive advantage. Which type of strategy is the company using? Domain selection correct answer Entering a new market or industry with an existing expertise Encourage employees to work on informal job assignments correct answer Which activity should management use to encourage intrapreneurship within an organization? Entrepreneurial venture correct answer A new business having growth and high profitability as primary objectives Feedback control correct answer Control that focuses on the use of information about previous results to correct deviations from the acceptable standard
Force-Field Analysis correct answer An approach to implementing the unfreezing/moving/refreezing model by identifying the forces that prevent people from changing and those that will drive people toward change. Framing effects correct answer A decision bias influenced by the way in which a problem or decision alternative is phrased or presented Hackman and Oldham's Job Characteristics Model correct answer A model that is based on the idea that the workplace task itself is key to employee motivation. Specifically, a boring and monotonous job stifles motivation to perform well, whereas a challenging job enhances motivation High-involvement organization correct answer A type of organization in which top management ensures that there is consensus about the direction in which the business is heading Innovation correct answer The introduction of new goods and services; a change in method or technology; a positive, useful departure from previous ways of doing things Instrumentality correct answer The perceived likelihood that performance will be followed by a particular outcome
Maslow's need hierarchy correct answer A conception of human needs organizing needs into a hierarchy of five major types Maslow's Need Hierarchy correct answer A conception of human needs organizing needs into a hierarchy of five major types. Matrix organization correct answer An organization composed of dual reporting relationships in which some employees report to two superiors—a functional manager and a divisional manager Negotiation and reward correct answer A corporation offers concrete incentives such as higher wages for cooperation with change. Which strategy is the corporation using to overcome resistance to change? Opportunity analysis correct answer A description of the good or service, an assessment of the opportunity, an assessment of the entrepreneur, specification of activities and resources needed to translate your idea into a viable business, and your source(s) of capital Organic correct answer Which formal structure allows job holders to have broad responsibilities, accommodates decentralized and informal decision making, and values expertise?
Organizational behavior modification (OB mod) correct answer The application of reinforcement theory in organizational settings Organizational behavior modification (OB mod) correct answer The application of reinforcement theory in organizational settings Parading correct answer A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility Peer pressure correct answer A corporation recently disbanded its flex time schedule for employees and now requires that all employees work 9:00 a.m. to 6:00 p.m. Monday through Friday. The employees banded together in opposition of the change. What were the employees of the corporation experiencing? People respond based on their interpretation of others' intentions. correct answer Why is consideration of intentions important in conflict situations? Philanthropic responsibilities correct answer Additional behaviors and activities that society finds desirable and that the values of the business support
senior managers more accountable and to improve and maintain investor confidence Satisficing correct answer Choosing an option that is acceptable, although not necessarily the best or perfect Situational analysis correct answer A process planners use, within time and resource constraints, to gather, interpret, and summarize all information relevant to the planning issue under consideration Six Sigma correct answer A company is trying to systematically improve processes by eliminating nonconformity of their products to product specifications. The company believes their continuous effort to reduce variation in their process outputs is key to their business success. Which quality process is the company utilizing? Six Sigma Quality correct answer Statistical tools used to analyze the causes of product defects. Skunkworks correct answer A project team designed to produce a new, innovative product. Strategic goals correct answer Major targets or end results relating to the organization's long-term survival, value, and growth
Strategic leadership correct answer Behavior that gives purpose and meaning to organizations, envisioning and creating a positive future Strategic management correct answer A process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies Substitute product correct answer Uses a different technology to try to solve the same economic need as an existing product. SWOT analysis correct answer A comparison of strengths, weaknesses, opportunities, and threats that helps executives formulate strategy Taking corrective action correct answer What is the fourth step of the control process which ensures that operations are adjusted to achieve planned results? Teaming correct answer A strategy of teamwork on the fly, creating many temporary, changing teams The company will purchase a large computer screen and a Braille keyboard. correct answer A visually-impaired person has been hired to work in the human resources department of a small company.
Virtual organization correct answer Four small, independent organizations, each with its own type of expertise, plan to work together for six months for the sole purpose of developing a new product that will help each of them improve their ability to compete with larger organizations. Which type of organization does their relationship characterize?