Download CH 2 Information Systems:Concepts and Management | INFO 2070 - Introduction to MIS and more Quizzes Information Technology in PDF only on Docsity!
information systems (IS)
process that collects, processes, stores, analyzes, disseminates information for a specific purpose; most are computerized TERM 2
hardware
DEFINITION 2 a set of devices (for example, processor, monitor, keyboard, printer) that together accept data and information, process them, and display them TERM 3
software
DEFINITION 3 a set of programs that enables the hardware to process data TERM 4
network
DEFINITION 4 a connecting system (wireline or wireless) that permits different computers to share their information TERM 5
procedures
DEFINITION 5 the set of instructions about how to combine compotents of information systems in order to process information and generate the desired output
people
those individuals who use the hardware and software, interface with it, or use its output TERM 7
office automation systems
(OASs)
DEFINITION 7 information systems that typically support the clerical staff, lower and middle managers, and knowledge workers TERM 8
Business intelligence (BI) systems
DEFINITION 8 information systems that provide computer based support for complex, non-routine decisions, primarily for middle managers and knowledge workers TERM 9
Expert systems (ESs)
DEFINITION 9 information systems that attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain TERM 10
Dashboards/Digital dashboards
DEFINITION 10 information systems that support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports
strategic information systems (SISs)
systems that help an organization gain a competitive advantage by supporting its strategic goals and/or increasing performance and productivity
