Download Employee Turnover and Organizational Justice: Definitions and Concepts and more Quizzes Human Resource Management in PDF only on Docsity!
involuntary turnover
Turnover initiated by an employer (often with employees who would prefer to stay) TERM 2
voluntary turnover
DEFINITION 2 Turnover initiated by employees (often when the organization would prefer to keep them) TERM 3
outcome fairness
DEFINITION 3 A judgment that the consequences given to employees are just TERM 4
procedural justice
DEFINITION 4 A judgment that fair methods were used to determine the consequences an employee receives TERM 5
interactional justice
DEFINITION 5 A judgment that the organization carried out its actions in a way that took the employee's feelings into account
hot-stove rule
Principle of discipline that says discipline should be like a hot stove, giving clear warning and following up with consistent, objective, immediate consequences TERM 7
progressive discipline
DEFINITION 7 A formal discipline process in which the consequences become more serious if the employee repeats the offense TERM 8
alternative dispute resolution (ADR)
DEFINITION 8 Methods of solving a problem by bringing in an impartial outsider but not using the court system TERM 9
open-door policy
DEFINITION 9 An organization's policy of making managers available to hear complaints TERM 10
peer review
DEFINITION 10 Process for resolving disputes by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute
role
The set of behaviors that people expect of a person in a particular job TERM 17
role
ambiguity
DEFINITION 17 Uncertainty about what the organzation expects from the employee in terms of what to do or how to do it TERM 18
role conflict
DEFINITION 18 An employee's recognition that demands of the job are incompatible or contradictory TERM 19
role overload
DEFINITION 19 A state in which too many expectations or demands are placed on a person TERM 20
job involvement
DEFINITION 20 The degree to which people identify themselves with their jobs
organizational commitment
The degree to which an employee identifies with the organization and is willing to put forth effort on its behalf TERM 22
job satisfaction
DEFINITION 22 A pleasant feeling resulting from the perception that one's job fulfills or allows for fulfillment of one's important job values TERM 23
role analysis technique
DEFINITION 23 A process of formally indentifying expectations associated with a role
