Download Interpersonal Communication Terms and Definitions and more Quizzes School management&administration in PDF only on Docsity!
Interpersonal Communication
Interactional process in which one person sends a message to another. TERM 2
The Sender
DEFINITION 2 Is the person who initiates the message TERM 3
The Message
DEFINITION 3 Refers to the iinformation or meaning that is transmitted from th e sender to the reciever. TERM 4
The Channel
DEFINITION 4 Sensory channel through which the message reaches he reciever. TERM 5
Noise
DEFINITION 5 Any stimulus that interferes with accurately expressing or understanding a message.
Context
The enviornment in which comminitcation takes place. TERM 7
Electronically Mediated Communication
DEFINITION 7 Interpersonal communication that takes place via technology. TERM 8
Non-Verbal Communication
DEFINITION 8 Transmission of meaning from one person to another though means or symbols other than words. General principles 1. Noverbal communiation conveys emotions-Postive or negative messages. 2.Nonverbal communication is multichanneled- involves simulaneous meaages sent througha number of chnnels. 3.Nonverbal communication is ambigious- through body laungage. 4.Nonverbal communication may contradict verbal messages 5.Nonverbal comunication is culture-bound-they vary from culture to culture, one word or action can have different meanings. TERM 9
Proxemics
DEFINITION 9 Study of people's use of interpersonal space. TERM 10
Personal space
DEFINITION 10 A zone of space surrounding a person that is felt to "belong" to that person.
NonVerbal Sensitivity
The ablilty to accurately encode (express) and decode (understand) nonverbal cues. TERM 17
EMpathy
DEFINITION 17 Adopting another's frame of reference so you can understand his or her point of view. *Learn to communicte with empathy *Practice withholding judegment *Strive for honesty *Appraoch other as equals *Express your opinions tententively TERM 18
Conversation Skills
DEFINITION 18 1.Indicate that you are open to conversation by commenting on your surroundings 2. Introduce yourself 3. Select a topic other's can relate to 4. keep the conversational ball rolling 5. Make a smooth exit TERM 19
Self Disclosure
DEFINITION 19 Thwe act of sharing information about yourself with another person. TERM 20
Effective Listening
DEFINITION 20 To be a good listener there are four points. 1. Signal your interest in the speaker by using nonverbal cues. 2. Hear the other person out before you respond. 3.Engage in active listening
Paraphrasing
-Content Paraphrasing- you focus on the literal meaning of the message. -Fellings Paraphrasing- focus ont he emtions connected to the content of the message. TERM 22
Communication
Apprehension
DEFINITION 22 Anxiety caused by having to talk with others Four Responses 1. Aviodance 2.Withdrawl 3.Disruption 4. Overcommunication TERM 23
Defensiveness
DEFINITION 23 An excessive concern with proteacting oneself from being hurt. TERM 24
Selective Attention/Selective Hearing
DEFINITION 24 Actively choosing to attend to information that supports their beliefs and ignoring information that contradicts them. TERM 25
Games
DEFINITION 25 Manipulating interactions with predictable outcomes, in which people conceal thier real motives.
Assertiveness
Acting in our won best intersts by expressing your thoughts and feelings directly and honestly.
