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CHSP NEW EXAM WITH COMPLETE SOLUTIONS
100% VERIFIED
Name 3 areas in a healthcare facility that could be a place for ideal growth of Legionella
- ANSWER evaporative condensers, spas/whirlpools, misters/spray nozzels
What are four major color codes for safety? - ANSWER Red - danger/immediate risk; Orange - risk for danger but not immediate; yellow - caution; biological hazard - orange red or florescent orange.
what is the meaning of building related illness? - ANSWER a clinically diagnosable disease or condition (as Legionnaires' disease or an allergic reaction) caused by a microorganism or substance demonstrably present in a building — abbreviation BRI
sick building syndrome PRONUNCIATION What does sick building syndrome mean? - ANSWER a set of symptoms (as headache, fatigue, eye irritation, and breathing difficulties) that typically affect workers in modern airtight office buildings, that are believed to be caused by indoor pollutants (as formaldehyde fumes, particulate matter, or microorganisms), and that tend to disappear when affected individuals leave the building — abbreviation SBS
List 5 measures that can help to prevent healthcare slip, trip, and fall events - ANSWER Good Housekeeping, keeping floors clean/dry, proper cleaning procedures on floors, wearing slip resistant shoes, prevent entry into wet areas. (https://www.cdc.gov/niosh/docs/2011-123/pdfs/2011-123.pdf)
What is an OSHA defined Permit Required Confined Space? - ANSWER A confined space that has one or more of the following characteristics: contains or has the potential to contain a hazardous atmosphere; contains material that has the potential to engulf an entrant; has walls that converge inward or floors that slope downward and taper into a smaller area which could trap or asphyxiate an entrant; or contains any other recognized safety or health hazard, such as unguarded machinery, exposed live wires, or heat stress. (https://www.osha.gov/SLTC/confinedspaces/)
Name 4 agencies that publish ventilation-related standards - ANSWER 1 - The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE). 2 - Air Movement and Control Association (AMCA) 3 - American National Standards Institute (ANSI), 4-the American Conference of Governmental Industrial Hygienists (ACGIH)
define food related cross contamination - ANSWER Cross contamination can occur through indirect spread of bacteria, virus, toxins, and
parasites from raw food to ready-to-eat food by equipment, food handlers, cook utensils,
or surfaces (e.g., refrigerator handles, knives, or preparation areas).
- Germs can be spread by hands, cutting boards, utensils, counter tops, and food
What color should warn against a tripping hazard? - ANSWER yellow
List 3 safety & health hazards r/t healthcare laser usage - ANSWER flammability, electrical, explosion (& radiation). Can cause eye injury, thermal injury, or tissue injury.
What agency requires the briefing of workers about radiation reproductive hazards? - ANSWER OSHA
Define Curie - ANSWER a unit of radioactivity, corresponding to 3.7 × 1010 disintegrations per second.
the quantity of radioactive substance that emits one curie of activity.
Explain RAD It is a unit of energy absorbed from ionizing radiation, in amount of 100 ergs per gram or 0.01 joule per kilogram of irradiated material.
Explain Rem A unit of effective absorbed dose of ionizing radiation in human tissue that has the same effect as one roentgen of X-rays.
(air-motorcoach, for example)
motorcoach charter - ANSWER a group of people travelling together who decide on a destination and then hire a motorcoach company to charter or rent a bus to take them to their destination
motorcoach tour - ANSWER a tour for which the main form of transportation is motorcoach or bus
net wholesale rates - ANSWER a discounted tour rate offered to a wholesaler or tour operator, who will mark it up before selling tour space to consumers
tour - ANSWER any prearranged (but not necessarily prepaid) journey to one or more places and back to the point of origin
tour broker - In the US, a licensed professional by the Federal Interstate Commerce Commission who organizes package motorcoach tours within the US, and sometimes in Canada. Also known as a motorcoach broker or a tour operator.
tour intermediary An individual agent of travel, such as a tour broker, tour wholesaler, or retail travel agent who creates group tours.
tour coupon - ANSWER a document issued by tour brokers to be exchanged for accommodations, meals, sight-seeing, and other services. sometimes called a coupon.
tour wholesaler - ANSWER a travel professional who puts tour packages together that usually involve air transportation
timeshare ownership ANSWER also referred to as interval ownership or timesharing; normally denotes the purchase of title to a specified period at a lodging unit within a larger property
consortium - ANSWER a group of agencies that have pooled their buying power to obtain preferable rates. a _____ supplies all services needed for full service to the member agencies. Examples: ABC Corporate Services, Hickory Travel Systems, TravelSavers.
familiarization - ANSWER __________ (fam) tour - a free or low-cost travel program. a ____________ tour is a program to familiarize travel agents, meeting planners, travel writers, and others with a property or destination for the purpose of stimulating sales
global distribution systems - ANSWER (GDSs), the computer reservations networks used by travel agents and some internet based distribution channels to book airline, hotel, car rental, and cruise ship reservations
hotel consolidators - ANSWER companies that purchase guestrooms in bulk at discounted prices and usually sell them through the internet
in-plant agency - ANSWER a retail travel agency that locates an office on the premises of a corporate client
internet distribution system - ANSWER internet-based services through which consumers can make hotel, airline, car rental, and cruise ship reservations.
merchant model - ANSWER a business model used by online travel agencies. Online travel agencies solicit hotels for deeply discounted room rates (non-commissionable and discounted 20-30% below retail levels), and then mark up the rooms a certain percentage for sale on their sites
online travel agencies - ANSWER websites offering travel agent services and a wide range of hotel offerings online. also referred to as third-party agencies
preferred travel agents ANSWER agents (or agencies) who are offered above average commissions or other incentives, usually for booking certain volumes of business.
meeting planner - ANSWER an employee who makes travel and other arrangements for group meetings.
multiple association management firm - ANSWER A company that provides the executive and office staff for a number of associations.
pace reports - ANSWER Monthly booking and revenue reports provided by hotels to assist in pricing and negotiating with group buyers.
smerf - ANSWER An acronym for a non-profit organization market segment, including social, military, educational, religious, and fraternal groups
third-party meeting management firm outside individuals or companies, hired to operate an associations meetings or companies on behalf of and at the request of organizations. their meetings services offered range from site selection or negotiations with a hotel/ meeting supplier companies on the logistical preparations up through any partial or overall services involved staging an event/meeting program -.
actual and necessary per diem - ANSWER the highest amount a government employee can spend regardless of destination; typically equal or higher than the straight per diem rate
all inclusive resort - ANSWER a resort which charges one price for accommodations, food, drinks, activities, and sometimes other privileges. The resort may also include weddings, free or at reduced rates, as long as a certain number of guests also stay with the resort
ADA - US legislation which requires commercial operations to remove obstacles to people with disabilities in the workplace and to provide access to buildings and facilities to customers who have disabilities
bridal fair - an event with lots of wedding-related products and services offered for view,
use by brides and grooms
contract per diem - ANSWER a dollar amount available to government employees on official travel that includes the total cost of accommodations, meals, tips, transportation, and so on.
destination wedding - ANSWER a wedding that takes place at the honeymoon location
foreign independent travel - ANSWER FIT-a specially designed prepaid tour prepared by a travel agent for individual travelers traveling in foreign countries
gateway city - ANSWER a city with an airport that handles direct flights from other countries
japanese assistance network - ANSWER JAN- a service that provides japanese translation via telephone for business and leisure travelers
language line services - ANSWER a service provided by at&t that links guests via telephone to interpreters; the service is available for more than 140 languages
on site wedding coordinator - ANSWER the person at the hotel or wedding venue who is responsible for all wedding related details
receptive agent - ANSWER an individual or company that operates between a hotel and the international tourism marketplace. these agents may function as a local wholesaler and/or offer some or all of the elements of a tour. other services offered by receptive agents may include meet and greet services, sight seeing tours, access to ground transportation, and vendor selection
per diem-straight a dollar amount given to government employees traveling on official business; the amount is to cover lodging, meals, local transportation, and gratuities
fair share - ANSWER the number of room nights a property would sell if demand were distributed based on the number of rooms in each property
feeder city - ANSWER a city other than the property's city from which guests arrive
guest mix - ANSWER type or blend of guests who stay at property or dine in a restaurant
market segmentation - ANSWER the division of the marketplace into groups of consumers with similar needs, wants, backgrounds, incomes, buying habits and so on
market share - ANSWER the number of room nights a property sells compared with the total number of room nights within a market area
marketing audit The orderly, independent, and periodic examination of an organization, its environment, and its operations to determine their effect on performance
marketing information system A marketing information system includes people, equipment, and procedures for gathering, sorting, analyzing, evaluating, and distributing information to marketing decision makers
corporate travel manager Company manager who arranges and plans employee business travel
cost-plus traveler - ANSWER a very cost-conscious business traveler who seeks out no-cost amenities and who is likely to be sociable
executive floor - ANSWER a hotel floor that offers special service to business and other travelers. also called a business floor or the tower concept.
extroverted-affluent traveler - ANSWER a business traveler who is often young, wealthy, and either self-employed, a top-level executive, or a professional. these travelers are unconcerned with saving money and prefer stylish properties offering a variety of amenities.
in-room refreshment center - ANSWER a small refrigerator or cabinet in the guest room that stores beverages and snack items. also called a minibar.
no frills traveler ANSWER usually a middle to upper management businessperson who only wants a clean, comfortable, and quiet room at a fair price and who has little interest in socializing.
airline tour ANSWER a tour whose primary mode of transportation is by airplane
boutique - ANSWER generally a small hotel that is trendy, stylish, and unique. also called "lifestyle" properties, _________ hotels are known for their ambiance, personalized service, and posh amenities.
commissionable tour - ANSWER any packaged tour made available to individuals or groups through a travel agency that entitles a travel agent to receive a commission for its sale
focus group A group of former or potential clients that gathers to provide an informed discussion about a specific hospitality product or brand, usually facilitated by a professional moderator
group sales allocation The number of rooms a lodging establishment allocates to groups and tour business.
What are the 3 best controls against exposure to external radiation hazards? - ANSWER time, distance, shielding
List & define 4 types of ionizing radiation found in healthcare - ANSWER alpha, beta, gamma, xrays
Risk control begins with: - ANSWER 1. Identifying potential losses 2. Evaluating potential losses 3. Examining alternative risk management techniques 4. Implementing the risk management program 5. Controlling/monitoring the program;
Compliance/CHSP Assessment
What would you do if a package is generating smoke, fumes, or is otherwise irritating? - ANSWER - Don't touch, Leave the area and Notify a supervisor.
What would you do if a package is leaking and it carries no label or other indications of its content? - ANSWER - Treat the package as Hazardous. Don't touch, Leave the area and Notify a supervisor.
Has the emergency evacuation alarm been demonstrated within the past 12 months? - ANSWER - Yes (explain approximate date).
In an emergency evacuation, where do you, exit, assemble and where is the Emergency Evacuation Plan posted for your work area? - ANSWER - Exit nearest pedestrian door, Assemble 50ft in front of door 122, plan posted at the huvcom.
When do you use and how do you properly secure a conveyor(belt)? - ANSWER - Anytime you need to get on the belt. For examplebreak a jam, move a diverter or walk a belt at the end of the sort. (BMW)
Once a belt has been secured, who can un-secure the belt? - ANSWER - The person who secures, removes the securing device.
When can you Lockout equipment? - ANSWER - Never. I have not been trained.
If non-certified for yard, what are the 3 rules you must follow? - ANSWER - Pedestrian walkways, pedestrian doors, remain in designated break areas.
Where do you go in the event of a tornado, hurricane or earthquake and how are you notified? - ANSWER - Notified by word of mouth, complex B, Boxline 1.
