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CIS APM Questions and Answers Rated A+
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Activation of PA solutions without a license comes with what limitations - ANS-1) No new indicators
Business Application - ANS-A business application is software used by business users to perform a business function. Business Capability - ANS-A business capability is an expression of what a business does and can do. ServiceNow uses business capability mapping to establish a CI relationship between the business capability and its associated application or applications. Business Planner (business_planner) - ANS-Create/update/delete business capabilities, business units, strategies, and goals Capability based planning role: Application portfolio owner - ANS-As an application portfolio owner, you have to identify those capabilities that impact your business applications and address them, so that the business applications function effectively. Capability based planning role: Business owner - ANS-As a business owner it is important that you perceive the existing capabilities and work out strategies to identify the areas that need investments to plan for better allocation of expenses on projects. Capability based planning role: Capability planner - ANS-As a capability planner, you have to establish capabilities in the light of the industry norms of applying procedures that have been termed as a best practice, being most effective and yielding best results. Content Packs for Performance Analytics for APM - ANS-APM APM and Problem Management APM and Change Management Financial Management for APM Creating an inventory of all technologies used in the enterprise helps to - ANS-Track the versions of the software and manufacturer support dates for the software. Set an internal lifecycle guidance for the software. Assess risk in using outdated software. Plan to retire them just like the applications they support, at a definite date. Support upgrade processes. Guided Setup steps for APM - ANS-1) Application Classification
How to see all application scores - ANS-Application Portfolio Management > Application Ratings > All Application Scores. Identify the specific APM role that can classify applications and create bubble charts. - ANS-APM admin (sn_apm.apm_admin) Maturity Levels - ANS-1) Applications under management
What does the Domain Support - Domain Extensions Installer system plugin that requires activation through HI enable - ANS-To enable the domain separation feature for APM What is CSDM in the context of APM? - ANS-ServiceNow's Common Services Data Model (CSDM) is the guiding framework that the project team should use to design APM architecture. CSDM introduces the 'Application Service' entity, which is a key connection point between business applications and other entities in ServiceNow platform. What is the maximum number in the "Maximum number of elements of a breakdown in Scoresheet" property - ANS-The number must be greater than or equal to the number of business applications installed in your system. What kind of users would implement and maintain Application Portfolio Management? - ANS-Enterprise architects What problems can be solved by the ServiceNow APM application - ANS-Pressure to cut down the IT application budget Too many business applications to track No single repository of applications Business value provided by an application is too subjective What scheduled job must be run daily to calculate the software model risk and the business application risk - ANS-Load TPM Risk Parameters and compute Application Service Risks When to use Application 360 - ANS-Use Application 360 to focus on the business applications that require your attention When to use Application Assessments dashboard - ANS-Use Application Assessments dashboard to view the trends of indicators for different applications When to use bubble charts - ANS-Use bubble charts to visualize your business application data plotted on a chart in three dimensions, which helps you to compare and evaluate applications based on their indicator scores Where does APM reside within ServiceNow - ANS-ITBM Who are the ideal users of APM - ANS-Enterprise Architects