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Case Management and Nurse Manager Exam Questions with Verified Answers, Exams of Nursing

Bryant and Stratton College-AlbanyNursing

A series of multiple-choice questions related to case management and nurse management, likely intended for exam preparation or review. The questions cover topics such as discharge teaching, emotional intelligence in leadership, leadership styles (laissez-faire, democratic, authoritarian), coordination of care, and delegation of responsibilities. The document also touches on patient satisfaction, strategic action planning, and the role of the nurse case manager in various scenarios, including home health care and patient transfers. It provides insights into the responsibilities and decision-making processes involved in nursing management and case coordination, offering a practical overview of key concepts and challenges in the field. The questions are designed to test understanding of best practices and critical thinking skills in nursing leadership and patient care coordination.

Typology: Exams

2024/2025

Available from 05/20/2025

Nurseexcel
Nurseexcel 🇺🇸

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15
Class questions Case Management / Nurse Manager Test 3
with Verified Answers 100%
1. 3:vAvnursevisvcompletingvdischargevteachingvforvavclientvwhovisvaboutvtovbevdischargedvhomev
fromvavtotalvhipvreplacement.vThevclientvasksvthevnursevwhyvtherevisvavcasevmanagervinvolvedvan
dvexpressesvconfusionvaboutvwhovisvinvcharge.vthevclientvstatesv"IvthoughtvthevDr.vmanagesvmyvca
re".vWhichvisvthevbestvresponsevbyvthevnurse?
1. NovIvmanagevyourvcare
2. Youvarevcorrect,vthevdoctorvisvresponsiblevforvmanagingvyourvcare
3. Avcasevmanagervcoordinatedveveryonevinvolvedvinvyourvcarevtovensurevyourvneedsvarevmet
4. Thevcasevmanagervdelegatesvyourvcarevtovthevnurse
2. 3:vWhichvbehaviorvdemonstratesvthevnursesvcompetencyvasvanvemotionallyvintel-
vligentvleader?
1. Thevnursevisvproficientvinvtechnicalvskill
2. Thevnursevreliesvonvpolicies,vnotvoptions
3. Thevnursevsupportsvteamvmembers
4. Productivityvisvnotvavmajorvconcern
3. 3
(Laissez-
fairevleadershipvisvpreferredvwhenvthevfollowersvallvknowvwhatvtovdovandvarevexpertsvinvthevfi
eld.vThisvleadershipvstyplevisvrelationshipvorientedvrathervthanvtaskvcentered.):vKatevcomesva
crossvavtheoryvwhichvstatesvthatvthisvleadershipvstylevisveffectivevdependantvonvthevsituation.vWhi
chvofvthevfollowingvstylesvbestvfitsvavsituationvwhenvthevfollowersvarevself-
directed,vexpertsvandvarevmotivatedvindividuals?
1. democratic
2. authoritarian
3. Laissez-faire
4. Beurocratic
4.v1,2,3,6
(Casevmanagementvisvavtypevofvdeliveryvofvcarevinvwhichvthevhealthcarevneedsvofvthevclientvar
pf3
pf4
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pf9
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Download Case Management and Nurse Manager Exam Questions with Verified Answers and more Exams Nursing in PDF only on Docsity!

1 v/v

Class questions Case Management / Nurse Manager Test 3

with Verified Answers 100%

  1. 3:v Avnursevisvcompletingvdischargevteachingvforvavclientvwhovisvaboutvtovbevdischargedvhomev fromvavtotalvhipvreplacement.vThevclientvasksvthevnursevwhyvtherevisvavcasevmanagervinvolvedvan dvexpressesvconfusionvaboutvwhovisvinvcharge.vthevclientvstatesv"IvthoughtvthevDr.vmanagesvmyvca re".vWhichvisvthevbestvresponsevbyvthevnurse?
  2. NovIvmanagevyourvcare
  3. Youvarevcorrect,vthevdoctorvisvresponsiblevforvmanagingvyourvcare
  4. Avcasevmanagervcoordinatedveveryonevinvolvedvinvyourvcarevtovensurevyourvneedsvarevmet
  5. Thevcasevmanagervdelegatesvyourvcarevtovthevnurse
  6. 3:v Whichvbehaviorvdemonstratesvthevnursesvcompetencyvasvanvemotionallyvintel- vligentvleader?
  7. Thevnursevisvproficientvinvtechnicalvskill
  8. Thevnursevreliesvonvpolicies,vnotvoptions
  9. Thevnursevsupportsvteamvmembers
  10. Productivityvisvnotvavmajorvconcern
  11. 3 (Laissez- fairevleadershipvisvpreferredvwhenvthevfollowersvallvknowvwhatvtovdovandvarevexpertsvinvthevfi eld.vThisvleadershipvstyplevisvrelationshipvorientedvrathervthanvtaskvcentered.):v Katevcomesva crossvavtheoryvwhichvstatesvthatvthisvleadershipvstylevisveffectivevdependantvonvthevsituation.vWhi chvofvthevfollowingvstylesvbestvfitsvavsituationvwhenvthevfollowersvarevself- directed,vexpertsvandvarevmotivatedvindividuals?
  12. democratic
  13. authoritarian
  14. Laissez-faire
  15. Beurocratic 4.v 1,2,3, (Casevmanagementvisvavtypevofvdeliveryvofvcarevinvwhichvthevhealthcarevneedsvofvthevclientvar

2 v/v evmanagedvbyvavnursevorvHCP.vThevpurposevofvcasevmanagementvisvtovensurevthevcontinuityvofv carevandvavoidvfragmentedvservices.vItvalsovcoor- vdinatesvallvdesignatedvcomponentsvofvhealthvcarevandvmatchesvthevintensityvofvthevservicesv withvthevclientsvneedsvovervtime):v Thevnursevisvcoordinatingvavcasevmngmtvsystemvofvcarevforv whichvofvthevfollowingvpurposes?vSelectvallvthatvapply

  1. avoidsvfragmentedvservices
  2. providesvcontinuityvofvservices
  3. matchesvthevintensityvofvservices
  4. encouragesvthevclientvtovdirectvthevdecisionvmakingvofvthevcare

4 v/v

  1. givevyourvsuggestionsvandvIvwillvdecide
  2. tellvmevwhatvyouvthinkvaftervlookingvatveverything
  3. 2,3,4:v IndiavFarrowvisvthevnewvDONvatvyourvfacility.vUnderstandingvwhatvLais-vsez- fairevmanagementvstylevisv,vyouvrecognizevthisvtovbevhervstyle.vWhichvofvthevfollowingvofvhervc haracteristicsvsupportsvthis?vselectvallvthatvapply 1.vThevDONvrecognizesvavcarevpartnervatvavweeklyvmeetingvforvprovidingvexceptionalvcarevtovhervpa tients 2,vThevDONvsendsvtextvmessagesvtovstaffvregardingvnewvordersvforvavpt.

5 v/v 3.vThevDONvdecidesvtovceasevallvbi- weeklyvemployeevinvservicevmeetingsvandvpostsvavnotevbyvthevtimevclockvinvreferencevtovavwebsitev addressvtovvisitvin-servicevyourself 4.vThevDONvtellsvthevchargevnursesvtovdecidevforvthemselvesvthevbestvroomvforvavnewvadmit,vbecaus evshevisvleavingvtovgovhomevonvtimevtoday.

  1. 1:v Ifvavnecessaryvmedicalvtreatmentvorvservicevisvdeniedvtovavpatient,vavcasevmanagersvo ptionsvincludevallvofvthevfollowingvEXCEPT:
  2. miscontruingvthevclientsvfinancialvstatusvtovmeetvbenefitveligibility
  3. requestingvavbenefitvplanvexceptionvforvcircumstancesvofvhardvship
  4. seekingvcommunityvresourcesvtovprovidevneededvcoverage
  5. advocatingvforvavlongervstayvtovmeetvpt.vneedsvpendingvthevavailabilityvofvothervoptions
  6. 1,3,4:v Regardlessvofvthevsizevofvavworkgroupvenoughvstaffvmustvbevavailablevatvallvtimes.vTov accomplishvwhichvofvthevfollowing?vSElectvallvthatvapply
  7. meetvthevneedsvofvpts
  8. providevavpairvofvhandsvtovothervunitsvasvneeded
  9. covervallvthevtimevperiodsvadequately
  10. allowvforvgrowthvandvdevelopmentvofvnursingvstaff
  11. 1:v AvpatientvwithvHTNvresidesvinvavhomelessvshelterv 30 vminsvfromvthevptsvprimaryvclinic.vThevpt svHCPvrecommendsvcheckingvBPvthreevtimesvpervweekvtovdeterminevefficacyvofvthevptsvantihyp ertensivevmeds.vThevnursevcasevmanager:
  12. contactsvthevclinicvmorevaccessiblevtovthevptvforvfollowvupvcare
  13. havevthevptvpuchasevavBPvmachinevtovselfvmonitor
  14. informvthevptvthevhe/shevhasvtovprovidevhis/hervownvtransportation
  15. instructsvthevptvtovusevavBPvmachinevatvavlocalvstore
  16. 1:v Mrs.vCarlavplansvonvassigningvcompetetentvpeoplevtovfillvthevrolesvdesignedvinvthevhierarc hy.vWhichvprocessvrefersvtovthis?
  17. staffing
  18. scheduling
  19. recruitment
  20. induction
  21. 3:v Thevtermvusedvtovidentifyvtheveffectivevusevofvptvcasevmanagementvinterven-

7 v/v positivevrolevmodelvforvstaff):v Thevnursevhasvjustvbeenvpromotedvtovunitvmanager.vWhichvadvice ,vofferedvbyvavseniorvunitvmanagervwillvhelpvthisvnursevbecomevinspira- vtionalvandvmotivationalvinvthisvnewvrole?

  1. Ifvyouvmakevavmistakevwithvyourvstaff,vadmitvit,vapologizevandvcorrectvtheverrorvifvpossible
  2. dontvbevtoovsoftvonvthevstaff.vIfvtheyvmakevavmistakevbevcertainvtovreprimandvthemvimmediatel y
  3. Givevyourvbestvnursesvextravattentionvandvrewardsvforvtheirvhelp
  4. Nevervgetvintovavdisagreementvwithvavstaffvmember
  5. 3:v Susanvisvavnursevinvavmanagementvposition.vShevlikesvtovtellvhervstaffvtovonlyvreportvtovherv andvnotvevervtakevdirectivesvfromvanyonevelsevonvhervfloor.vWhatvkindvofvmanagementvstylevdoe svshevexhibit?
  6. Laizzez-faire
  7. democratic
  8. authoritative
  9. participative
  10. 1,2,3,4,5:v ThevRNvcasevmanagervknowsvthatvitvisvhervresponsibilityvtov:v(selectvallvthatvapply)
  11. assessvthevclientsvoverallvqualityvofvcarevandvresources
  12. planvandvcoordinatevappropriatevlevelsvofvcarevandvtheirvsettingsvtovensurevcontinuityv ofvcare
  13. Implementvcarevplansvinvavtimelyvandvcostveffectivevmannervandvensurevitvisvdone
  14. evaluatevifvthevplanvofvcarevwasvrealisticvandvbeneficialvtovallvinvolved
  15. interactvusingvgoodvcommunicationvwithvallvinvolved
  16. planvavpartyvwhenvthevclientvfinallyvgetsvdischargedvfromvhervcare
  17. 2,4,5:v Typicallyvthevnrusevmanagervofvavunitvusesvavparticipatoryvstylevofvlead- vership.vTodayvavpatientvsufferedvavcardiacvarrest;vthevmanagervtookvovervthevptsvcare.vIssuingv orders,vandvexpectingvstaffvtovobeyvthemvimmediately.vWhichvtypevofvleadershipvdidvthisvmana gervexhibit?vselectvallvthatvapply
  18. bureaucratic
  19. autocratic
  20. permissive
  21. directive

8 v/v

  1. authoritarian
  2. 2,4,5:v Thevnursevisvcoordinatingvavcasevmanagementvsystemvofvcarevforvwhichvofvthevfollo wingvpurposes?vselectvallvthatvapply
  3. assistvthevclientvwithvthevmethodvofvpayment
  4. matchesvthevintensityvofvthevservices
  5. encouragesvthevclientvtovdirectvthevdecisionsvmakingvofvthevcare

10 v/v owingvthatvsomeonevisvreadyvtovhelpvmakesvthevstaffvfeelvimportant,vhencevhervselfvworthvisv enhanced):v Kathleenvknowsvthatvonevofvthevstaffvisvexperiencingvburnvout.vWhichvofvthevfollowin gvisvthevbestvthingvforvhervtovdo?

  1. advisevhervstaffvtovgovonvvacation
  2. Ignorevhervobservations,vitvwillvbevresolvedvorvevenvoutvwithoutvintervention
  3. Remindvhervtovshowvloyaltyvtovthevinstitution
  4. letvthevstaffvventilatevhervfeelingsvandvaskvhowvshevcanvbevofvhelp

11 v/v

  1. 2,3,4:v Whichvofvthevfollowingvshouldvbevincludedvinvthevperfomancevevaluationsvofvnursingv staff? selectvallvthatvapply
  2. othervnursesvevaluationsvtovgivevavcomparison
  3. areasvofvstrength
  4. goalsvorvexpectationsvforvimprovementv 4 vare asvneedingvimprovement 5.vconsequencesvforvfallingvshortvofvexpectations
  5. 1:v Avnursevfindsvoutvthatvsomevmanagersvhavevbenevolent- authoratativevstylevofvmanagement.vWhichvofvthevbehaviorsvwillvmostvlikelyvbevexhibited?
  6. havevcondescendingvtrustvandvconfidencevinvsubordinates
  7. giveveconomicvorvegovawards
  8. communicatesvdownwardvtovstaff
  9. allowsvdecisionvmakingvamongvsubordinates
  10. 4:v Petersvviewvofvmanagementvstimulatedvthevshiftvtowardvthevrealizationvofvthevimportanc evofvparticipatoryvorganizations.vWhichvoptionvprovidesvavscenariovthatvisvanvexamplevofvavparti cipatoryvorganization?
  11. Thevcontrolvofvanvorganizationvisvcentralizedvandvdecisionsvarevmaevbyvuppervmanageme nt
  12. staffvnursesvarevexpectedvtovprovidevsupportvandvnurturingvforvmanagementsvdecisions
  13. thevorganization'svapproachvtovleadershipvisvautocraticvandvbureaucratic
  14. staffvnursesvprovidevinputvintovplanningvandvchangesvforvtheirvownvunit
  15. 4:v Whichvdescriptionvofvavclinicalvpathwayvbyvavnursingvstudentvwouldvindicatevthevbestvu nderstandingvofvthevconcept?
  16. clinicalvpathwaysvarevtoolsvtovmeasurevpatientvoutcomes
  17. clinicalvpathwaysvarevthevsamevasvnursingvcarevplans
  18. clinicalvpathwaysvarevdevelopedvtovusevinvacutevcarevsettingsvandvguidevthevnursingvcarevofvpatie ntsvasvtheyvarevadmitted,vtreated,vandvdischarged
  19. clinicalvpathwaysvguidevthevpatientvandvinterprofessionalvteamvinvmanagingvpatientvcarevandvr ecoveryvwithinvavdesignatedvtimevframe
  20. 3:v Avnursevmanagervhasvidentifiedvavproblemvonvthevnursingvunitvandvholdsvunitvmeetingsvfo

13 v/v

(Thevleadervusesvhis/hervpowervandvpositionvtovmakevdecisionsvwithoutvinputvfromvstaff):v Wh envavnursevmanangervmakesvavdecisionvregardingvthevmanagementvofvthevnursingvunitvwithoutvin putvfromvthevstaff,vthevtypevofvleadershipvstylevthatvthevmanagervisvdemonstratingvis:

  1. autocratic
  2. situational
  3. democratic
  4. laissez-faire
  5. 4:v Mr.vCaputovsurfsvthevinternetvforvmorevinfovaboutvleadershipvstyles.vHevreadsvaboutvshar edvleadershipvasvavpracticevinvsomevmagnetvhospitals.vWhichvofvthevfollowingvdescribesvthisvst ylevofvleadership?
  6. leadershipvbehaviorvisvgenerallyvdeterminedvbyvthevrelationshipvbetweenvthevleadersvp ersonalityvandvthevspecificvsituation
  7. leadersvbelievevthatvpeoplevarevbasicallyvgoodvandvneedvnotvbevcloselyvcontrolled
  8. leadersvrelyvonvheavilyvvisioningvandvinspirevmembersvtovachievevresults
  9. leadershipvisvsharedvatvthevpointvofvcare
  10. 1:v Avnursevappliedvforvavcasevmanagervpositionvatvthevlocalvhospitalvbecausevthevjobvdescript ionvofvthevcasevmanagervisvto:
  11. helpvclientsvdeterminevthevbestvcarevforvthevleastvcost
  12. eliminatevthevcompetitionvfromvthevothervproviders
  13. decidevwhatvtreatmentvwillvbevprovided
  14. providevavservicevthatvcostsvveryvlittlevtovoffer
  15. 4 (Thevcasevmanagervshouldvbevinvolvedvfromvthevtimevthatvadmissionvofvthevclientvandvthev processvofvcasevmngmtvarevimplemented.vShortlyvaftervthevdxvhasvbeenvmade.vThisvensur esvthatvthevmultiplevservicesvarevprovidedvinvanvefficientvandvcostveffectivevmanner.):v Inv caringvforvavclientvwithvavterminalvcondition,vthevnursevunderstandsvthatvthevcasevmanageme ntvrolevinvthevhospital:
  16. endsvwhenvthevclientvisvdischargedvtovhomevhealthvservices
  17. isvnotvappropriatevbecausevavdiagnosisvofvavterminalvconditionvhasvbeenvmade
  18. beginsvwhenvthevordervisvwrittenvforvchemovtovbegin

14 v/v

  1. beginsvwhenvthevclientvreceivesvthevdiagnosisvofvcancer
  2. 3:v YouvarevanvRNvwhovisvperformingvcasevmanagementvroles.vYouvhavevbeenvaskedvtovprese ntvavclassvtovnewlyvemployedvnursesvaboutvyourvrole,vresponsibilities,vandvhowvtovcollaboratevwit hvcasevmanagement.vWhichvofvthevfollowingvisvavprimaryvcasevmanagementvresponsibilityvasso ciatedvwithvreimbursementvyouvshouldvincludevinvthevclass?
  3. Thevcasevmanagersvrolevinvtermsvofvorganizationvwidevperformancevimprovement