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Class questions Case Management/Nurse Manager Test 3 Questions with Accurate Answers, Exams of Nursing

West Virginia University (WVU)Nursing

Class questions Case Management/Nurse Manager Test 3 Questions with Accurate Answers

Typology: Exams

2024/2025

Available from 07/03/2025

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Class questions Case Management/Nurse
Manager Test 3 Questions with Accurate
Answers
1
(Managers need to be honest and forthcoming with staff, which
includes taking responsibility for ones own actions and errors. This also
provides a positive role model for staff) correct answer The nurse has
just been promoted to unit manager. Which advice, offered by a senior
unit manager will help this nurse become inspirational and motivational
in this new role?
1. If you make a mistake with your staff, admit it, apologize and correct
the error if possible
2. dont be too soft on the staff. If they make a mistake be certain to
reprimand them immediately
3. Give your best nurses extra attention and rewards for their help
4. Never get into a disagreement with a staff member
1
(The leader uses his/her power and position to make decisions without
input from staff) correct answer When a nurse mananger makes a
decision regarding the management of the nursing unit without input
from the staff, the type of leadership style that the manager is
demonstrating is:
1. autocratic
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Download Class questions Case Management/Nurse Manager Test 3 Questions with Accurate Answers and more Exams Nursing in PDF only on Docsity!

Class questions Case Management/Nurse

Manager Test 3 Questions with Accurate

Answers

(Managers need to be honest and forthcoming with staff, which includes taking responsibility for ones own actions and errors. This also provides a positive role model for staff) correct answer The nurse has just been promoted to unit manager. Which advice, offered by a senior unit manager will help this nurse become inspirational and motivational in this new role?

  1. If you make a mistake with your staff, admit it, apologize and correct the error if possible
  2. dont be too soft on the staff. If they make a mistake be certain to reprimand them immediately
  3. Give your best nurses extra attention and rewards for their help
  4. Never get into a disagreement with a staff member 1 (The leader uses his/her power and position to make decisions without input from staff) correct answer When a nurse mananger makes a decision regarding the management of the nursing unit without input from the staff, the type of leadership style that the manager is demonstrating is:
  5. autocratic
  1. situational
  2. democratic
  3. laissez-faire 1 correct answer A nurse applied for a case manager position at the local hospital because the job description of the case manager is to:
  4. help clients determine the best care for the least cost
  5. eliminate the competition from the other providers
  6. decide what treatment will be provided
  7. provide a service that costs very little to offer 1 correct answer A nurse finds out that some managers have benevolent-authoratative style of management. Which of the behaviors will most likely be exhibited?
  8. have condescending trust and confidence in subordinates
  9. give economic or ego awards
  10. communicates downward to staff
  11. allows decision making among subordinates 1 correct answer A patient with HTN resides in a homeless shelter 30 mins from the pts primary clinic. The pts HCP recommends checking BP three times per week to determine efficacy of the pts antihypertensive meds. The nurse case manager:
  12. contacts the clinic more accessible to the pt for follow up care
  1. staffing
  2. scheduling
  3. recruitment
  4. induction 1 correct answer She plans on assigning competent people to fill roles designed in the hierarchy. Which process refers to this?
  5. staffing
  6. scheduling
  7. recruitment
  8. induction 1,2,3,4,5 correct answer The RN case manager knows that it is her responsibility to : (select all that apply)
  9. assess the clients overall quality of care and resources
  10. plan and coordinate appropriate levels of care and their settings to ensure continuity of care
  11. Implement care plans in a timely and cost effective manner and ensure it is done
  12. evaluate if the plan of care was realistic and beneficial to all involved
  13. interact using good communication with all involved
  14. plan a party when the client finally gets discharged from her care

(Case management is a type of delivery of care in which the healthcare needs of the client are managed by a nurse or HCP. The purpose of case management is to ensure the continuity of care and avoid fragmented services. It also coordinates all designated components of health care and matches the intensity of the services with the clients needs over time) correct answer The nurse is coordinating a case mngmt system of care for which of the following purposes? Select all that apply

  1. avoids fragmented services
  2. provides continuity of services
  3. matches the intensity of services
  4. encourages the client to direct the decision making of the care
  5. assists the client with method of payment
  6. coordinates designated components of health care 1,3 correct answer A 72 year old man who had a stroke is being transferred from a medical unit to a rehab center. The nurse case manager is assisting in the process. The nurse knows that the goals of case management include which of the following? select all
  7. improving the coordination of care
  8. increasing referrals to local organizations
  9. reducing the fragmentation of care
  10. discharging the clients quickly
  1. decentralized
  2. matrix
  3. informal 2 (delegation must be done clearly and precisely. The nurse manager must assign responsibility, identify the task to be accomplished, explain what outcomes are needed, and identify the time frame for completing the work) correct answer Which is the best instructional guidance for the nurse manager to include for the staff nurses when delegating the responsibility to revise the units educational policies?
  4. Let me know if you need anything
  5. complete the tasks in 6 weeks
  6. give your suggestions and I will decide
  7. tell me what you think after looking at everything 2,3,4 correct answer India Farrow is the new DON at your facility. Understanding what Laissez-faire management style is , you recognize this to be her style. Which of the following of her characteristics supports this? select all that apply
  8. The DON recognizes a care partner at a weekly meeting for providing exceptional care to her patients 2, The DON sends text messages to staff regarding new orders for a pt.
  1. The DON decides to cease all bi-weekly employee in service meetings and posts a note by the time clock in reference to a website address to visit in-service yourself
  2. The DON tells the charge nurses to decide for themselves the best room for a new admit, because she is leaving to go home on time today. 2,3,4 correct answer Which of the following should be included in the perfomance evaluations of nursing staff? select all that apply
  3. other nurses evaluations to give a comparison
  4. areas of strength
  5. goals or expectations for improvement 4 areas needing improvement
  6. consequences for falling short of expectations 2,4,5 correct answer The nurse is coordinating a case management system of care for which of the following purposes? select all that apply
  7. assist the client with the method of payment
  8. matches the intensity of the services
  9. encourages the client to direct the decisions making of the care
  10. provides continuity of services
  11. coordinates designated components of care

client asks the nurse why there is a case manager involved and expresses confusion about who is in charge. the client states "I thought the Dr. manages my care". Which is the best response by the nurse?

  1. No I manage your care
  2. You are correct, the doctor is responsible for managing your care
  3. A case manager coordinated everyone involved in your care to ensure your needs are met
  4. The case manager delegates your care to the nurse 3 correct answer A nurse manager has identified a problem on the nursing unit and holds unit meetings for all shifts. The nurse manager presents an analysis of the problem, and proposals for actions to team members and invites the team to comment and provide input. Which style of leadership is this nurse manager employing?
  5. situational 2, laissez-faire
  6. participative
  7. authoritarian 3 correct answer Susan is a nurse in a management position. She likes to tell her staff to only report to her and not ever take directives from anyone else on her floor. What kind of management style does she exhibit?
  8. Laizzez-faire
  9. democratic
  1. authoritative
  2. participative 3 correct answer The term used to identify the effective use of pt case management interventions and the impact of case management on care is:
  3. implementation
  4. coordination
  5. outcomes
  6. monitoring 3 correct answer There have been several patient complaints that the staff members of the unit are disorganized and that "no one seems to know what to do or when to do it". The staff members concur that they dont have a real sense of direction and guidance form their leader. Which type of leadership is this unit experiencing?
  7. autocratic
  8. bureaucratic
  9. laissez faire
  10. authoratarian 3 correct answer Which behavior demonstrates the nurses competency as an emotionally intelligent leader?
  11. The nurse is proficient in technical skill
  1. Ignore her observations, it will be resolved or even out without intervention
  2. Remind her to show loyalty to the institution
  3. let the staff ventilate her feelings and ask how she can be of help 4 (The case manager should be involved from the time that admission of the client and the process of case mngmt are implemented. Shortly after the dx has been made. This ensures that the multiple services are provided in an efficient and cost effective manner.) correct answer In caring for a client with a terminal condition, the nurse understands that the case management role in the hospital:
  4. ends when the client is discharged to home health services
  5. is not appropriate because a diagnosis of a terminal condition has been made
  6. begins when the order is written for chemo to begin
  7. begins when the client receives the diagnosis of cancer 4 correct answer A pediatric pt who is ventilator dependant has a gastrostomy button and is scheduled to be discharged to home with visits from a home health nurse. Prior to discharge the nurse case managers most critical action is to:
  8. assess the patients long term care needs
  9. procure the required home equipment
  10. secure funding for sources of home health care
  1. verify that the patient is being discharged to a safe environment 4 correct answer Ideally nursing case management planning identifies goals that are
  2. anticipated, acceptable and appropriate
  3. challenging and timely
  4. patient-focused and cost-effective
  5. realistic, measurable, and specific 4 correct answer In synthesizing data for a disease management program, a nurse case manager is using what source of data triangulation to validate a conclusion?
  6. cost, containment, and length of stay
  7. method, cause, and reaction
  8. reason, rationales, and resolution
  9. time, space and person 4 correct answer Mr. Caputo surfs the internet for more info about leadership styles. He reads about shared leadership as a practice in some magnet hospitals. Which of the following describes this style of leadership?
  10. leadership behavior is generally determined by the relationship between the leaders personality and the specific situation
  1. clinical pathways are developed to use in acute care settings and guide the nursing care of patients as they are admitted, treated, and discharged
  2. clinical pathways guide the patient and interprofessional team in managing patient care and recovery within a designated time frame