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A comprehensive set of multiple-choice questions and answers covering various aspects of security guard training, including patrol procedures, incident response, fire safety, theft prevention, and legal considerations. It is designed to help individuals preparing for the cleet certification phase 2 exam, which is a requirement for becoming a licensed security guard in many states.
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While patrolling on foot, during which of your patrols should you pay careful attention to the condition of your route? - โโโ Correct Answer > First round Which of the following responses to a fight or disturbance should you take later than the others? - โโโ Correct Answer > Prepare an incident report How should you respond to a bomb threat? - โโโ Correct Answer > Handle each threat as real What should you do first in a response to a telephoned/communicated bomb threat? - โโโ Correct Answer > Ask the caller detailed questions
To avoid establishing a patrolling pattern when patrolling on foot what should you do? - โโโ Correct Answer > Vary your patrol route if allowed Which of the following terms describes a disadvantage of patrolling in a vehicle? - โโโ Correct Answer > Access At what pace should you patrol in a vehicle? - โโโ Correct Answer > a controlled pace When should you get involved in a chase during a vehicle patrol? - โโโ Correct Answer > Never Before you investigate any incident while patrolling in a vehicle, you should? - โโโ Correct Answer > Inform someone by radio and leave written notes When approaching someone while patrolling on foot, what should you do if the person has proper identification? - โโโ Correct Answer > Allow the person to leave
If a vehicle drives off before you can question the occupants, you should first? - โโโ Correct Answer > Get a detailed description of the vehicle and the occupants if possible When approaching trespassers, what should you do first? - โโโ Correct Answer > Approach the individual about the trespass Three of the following terms describe the role of a security guard at a crime scene. Which term does not belong? - โโโ Correct Answer > Record Three of the following terms describe guidelines for approaching a crime scene. Which term does not belong? - โโโ Correct Answer > Participate Which of the following is a common fire hazard? - โโโ Correct Answer > Faulty electrical wiring Which of the following is a common fire hazard? - โโโ Correct Answer > Unattended heaters
Which of the following is a common safety violation? - โโโ Correct Answer > Blocked doorways Which of the following is a common safety hazard? - โโโ Correct Answer > Dark emergency exits When checking fie fighting equipment, what would you check to make sure a fire extinguisher was fully charged? - โโโ Correct Answer > Fire extinguisher pressure guage When responding to signs of arson, what should you record? - โโโ Correct Answer > Items destroyed and items saved Which of the following could be a sign of arson? - โโโ Correct Answer > Unusual activity before or after the fire What do shift reports record? - โโโ Correct Answer > Every incident that affects safety or security
Persistent complaints about missing or misplaced items are a possible sign of theft? - โโโ Correct Answer > True One or more persons loitering around a break area is a possible sign of theft. - โโโ Correct Answer > False Which of the following could be a possible sign of theft? - โโโ Correct Answer > Signs of tampering with storage containers Limiting the opportunity for theft means? - โโโ Correct Answer > identifying items that are vulnerable to theft In what order should you follow the steps to investigate security incidents? - โโโ Correct Answer > Detect, contain, protect, report Could other security guards be unauthorized persons at the scene of a security incident? - โโโ Correct Answer > Yes
How should you get eyewitness evidence at the scene of an incident? - โโโ Correct Answer > Discreetly When protecting the scene of a security incident, what evidence should you protect first? - โโโ Correct Answer > The most important evidence What should you do first to respond to an accident? - โโโ Correct Answer > Call for assistance and stay with the victim until help arrives What should you do first when responding to an equipment failure or malfunction? - โโโ Correct Answer > Contact the appropriate personnel Which of the following responses to a fight or disturbance should you take sooner than the others? - โโโ Correct Answer > Control the situation When should you assist in looking for a reported bomb? - โโโ Correct Answer > Only if requested by the proper authorities and if authorized by your post orders
When can you inspect items taken into or from the employer's or client's premises? - โโโ Correct Answer > If allowed by policy and if consistent with your orders If you are threatened physically by someone who refuses to allow and inspection of items being taken from the clients premises, what should you do? - โโโ Correct Answer > Report the incident from a secure position What action should you take in the face of a clear and immediate threat of bodily harm? - โโโ Correct Answer
Retreat to a secure position Which of the following would be inappropriate to prevent a violent confrontation? - โโโ Correct Answer > Challenge the individual Which of the following elements is included in all definitions of terrorism? - โโโ Correct Answer > Civilian targets
Terrorists often use threats to? - โโโ Correct Answer > Create fear among the public True or False: Domestic terrorism involves groups or individuals whose activities are directed at elements of our government without influence or direction from foreign organizations or governments? - โโโ Correct Answer > True True or False: International terrorism involves groups or individuals based in the United States whose activities are directed at elements of foreign governments or organizations?
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized by your employer)? - โโโ Correct Answer > No Maintaining a good physical appearance means? - โโโ Correct Answer > Being well-groomed Maintaining a professional work area means: - โโโ Correct Answer > Keeping desks and counters clean and organized How should you respond to people who try to use their friendship with you? - โโโ Correct Answer > Be fair Which of the following words does not describe a guideline for communication with other people? - โโโ Correct Answer > Aggressive How should you speak to communicate across language barriers? - โโโ Correct Answer > Clearly and slowly
Which of the following words does not represent a guideline for communicating across language barriers? - โโโ Correct Answer > Shout How can you maintain your professionalism when communicating with the media? - โโโ Correct Answer
Be pleasant at all times What is the proper response to answer questions from the media? - โโโ Correct Answer > Refer media representatives to your supervisor In addition to being understanding when making a court
appearance, you should also: - โโโ Correct Answer > Be yourself What is one way of maintaining your credibility during a court appearance? - โโโ Correct Answer > Projecting a professional image Should you hang up the telephone first? - โโโ Correct Answer > No
When should you get involved in a chase during a foot patrol? - โโโ Correct Answer > Never Which of the following is a guideline for patrolling clocked rounds? - โโโ Correct Answer > Check in where required along your patrol route Which type of alarm uses a magnetic switch to detect a door opening? - โโโ Correct Answer > Door/window contact Which type of alarm system monitors an area to detect the sound of breaking glass? - โโโ Correct Answer > Audio discriminator Which type of alarm will detect a moving object? - โโโ Correct Answer > Motion detector Which of the following is a guideline for responding to alarms? - โโโ Correct Answer > Respond to all alarms
Which statement accurately describes the role of the security guard in quieting a dispute? - โโโ Correct Answer > You are an outsider to the argument Two customers at your employer's store get your attention because of their tone of voice and because you can hear them from some distance away. As you approach the customers, you decide that they are in fact arguing over something. Other customers are staring at the two people who are arguing. What should be your first response? - โโโ Correct Answer > Calmly explain that the dispute is disturbing others You are working as a security guard at the Happy Valley apartment complex. While at your post one evening at 6:45pm, you receive a telephone call from a resident of the complex about a very loud argument in Building C, Apartment 7. As you approach the apartment, you can hear the argument clearly. The husband answers the door after you have knocked twice. When the door finally opens, you can see past the husband's shoulder into the kitchen and notice that the womaninside is visibly shaken nd crying. what should you do? - โโโ Correct Answer > Gently but firmly advise the participants to resolve their argument quietly
Which of the following defines a vehicle gate house fixed post?
Handle the ID only While you are at your fixed post, a front security desk, someone enters the building. This person flashes an ID card while walking past you toward the elevator. Which is the best response? - โโโ Correct Answer > Politely ask the person to hand you the ID One of your assigned duties is to control access to an area designated "Authorized Personnel Only." You have a list of persons authorized to enter the area. Your post orders prohibit your from allowing anyone to enter the area who is not on the list.While you are on duty, two persons who work for your
client approach the controlled area. One is an employee who is also a good friend of yours. The other person has been employed at the client's facility for eight years. You cannot find the names of either person on your access list. Which person should you allow to enter the controlled area? - โโโ Correct Answer > Neither person If someone passes your personnel gate, fails to recognize your authority, and enters the elevator, how should you respond? - โโโ Correct Answer > State your post orders, maintain your authority, and contact your supervisor if needed During your shift at the vehicle gate house you stop an employee from entering the parking lot. She has pulled up in her blue 1995 Toyota Pickup. You recognize the employee because you have checked her company ID card often. Today, she arrives late and has forgotten her card. Your post orders prevent you from allowing anyone to enter the premises without an ID card. Only a supervisor can make an exception to the rule. How should you respond? - โโโ Correct Answer > State your post orders and call a supervisor