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CLEET CERTIFICATION TEST PHASE 1, 2, AND 3 |
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CLEET CERTIFICATION TEST PHASE 1
If your employer post a written notice that handheld packages or containers may be searched as employees leave the worksite, and the employees agree to the notice, what may a security guard legally do to inspect such items? ---------CORRECT ANSWER-----------------You may ask each person to please open the package or container, but you cannot touch the items. As a security guard or private investigator, may you have a warrant to search a vehicle? ---------CORRECT ANSWER-----------------No. Your arrest powers are those of a: ---------CORRECT ANSWER----------------
- Private citizen. Which of the following cases would be outside of the arrest authority of a security guard or private investigator? ---------CORRECT ANSWER----------- ------When a misdemeanor has been committed, and probable cause exists that the person arrested committed it. A private citizen must inform the person being arrested of the? --------- CORRECT ANSWER-----------------Cause of the arrest.
Which of the following would represent constructive arrest? --------- CORRECT ANSWER-----------------Using no physical force or weapons to arrest the person. Which of the following is an element of arrest? ---------CORRECT ANSWER-----------------Searching for weapons to protect the arrested party. Which of the following cases might represent a lawful search? --------- CORRECT ANSWER-----------------Searching for weapons to protect the arrested party. Which of the following circumstances would probably not quality for a simple frisk? ---------CORRECT ANSWER-----------------If the person looks like someone who would commit a crime. What conditions must be met to support the use of deadly force? --------- CORRECT ANSWER-----------------Seeing the ability, intent and action to harm a person. Which of the following situations is the most likely to be considered justifiable deadly force? ---------CORRECT ANSWER-----------------A security guard enters a tool storeroom and sees an unauthorized person searching through the tools. She tells him he is not allowed in this area, and must leave. The man says "I don't think so," picks up a large sledgehammer, and raises it over his head as he advances towards her. As she backs away, she realizes the door has automatically closed behind her, cutting off her escape. She draws her gun, and orders him to stop. When he does not stop, she fires.
Maintaining a good physical appearance means; ---------CORRECT ANSWER-----------------Being well groomed. Maintaining a professional work area means: ---------CORRECT ANSWER-- ---------------Keeping desks and counters clean and organized. How should you respond to people who try to use their friendship with you? ---------CORRECT ANSWER-----------------Be fair. Which of the following words does NOT describe a guideline for communicating with people? ---------CORRECT ANSWER----------------- Aggressive. How should you speak to communicate across language barriers? --------- CORRECT ANSWER-----------------Clearly and slowly. Which of the following words does NOT represent a guideline for communicating across language barriers? ---------CORRECT ANSWER----- ------------Shout. How can you maintain your professionalism when communicating with the media? ---------CORRECT ANSWER-----------------Be pleasant at all times.
A security guard licensed to carry a firearm in the course and scope of employment and authorized by the employer on a specific post is... --------- CORRECT ANSWER-----------------An armed security guard Which of the following defines a security agency? ---------CORRECT ANSWER-----------------A person, firm, corporation, or other private legal entity in the business of security guard services or armed security guards for hire If you are employed as a private watchman to protect property you would be considered a: ---------CORRECT ANSWER-----------------Security guard How many types of licenses are available? ---------CORRECT ANSWER---- ------------- 12 Which of the following persons is not affected by the Oklahoma security guard and private investigator act? ---------CORRECT ANSWER--------------- --A full time certified peace officer of this state. Which of the following persons is affected by the Oklahoma security guard and private investigator act? ---------CORRECT ANSWER-----------------A person, firm, corporation or other private legal entity in the business of furnishing another person as a security guard or armed security guard for hire. Which of the following is one of the powers granted to the council on law enforcement education and training? ---------CORRECT ANSWER------------
Which of the following licenses has the highest original fee? --------- CORRECT ANSWER-----------------Security agency. For how long is the security guard license valid? ---------CORRECT ANSWER-----------------For a period of 3 years, and may be renewed for additional 3 year terms. For how long is the conditional license valid? ---------CORRECT ANSWER-- ---------------For the first six months of the regular license period, and may not be renewed. How many special event licenses may be issued to one person in any calendar year? ---------CORRECT ANSWER-----------------No more than two. Which of the following can be displayed on a security guard badge or uniform? ---------CORRECT ANSWER-----------------Security officer. Which of the following can be displayed on a security vehicle? --------- CORRECT ANSWER-----------------Guard. Which of the following is a criterion for reasonable suspicion? --------- CORRECT ANSWER-----------------The demeanor of the person.
While making your second patrol, at 10:45 pm, you notice that the door to the client's personnel office is not closed completely. You remember that this particular door usually must be pulled hard to close, but you cannot remember if the door was complete closed during your first patrol. You close the door, make sure it is locked, then complete your patrol. As you are walking toward your desk, you see someone approaching you from the opposite end of the hallway. The person turns out to be an employee at your client's facility who often works late. The employee greets you as usual, and walks towards the exit. Do you have reasonable suspicion to stop the individual and investigate? ---------CORRECT ANSWER-------------- ---Yes, based on the time of day (or night.) While on duty at 3:40 one afternoon, you notice that an exterior door in a storage room is slightly open. You know that the door opens into an alley and is almost never used. Although the door is designated an "emergency exit," the alarm did not sound whenever the door was opened. You look out into the alley and see two small boxes, a few feet from the door, stacked between a trash dumpster and the wall of the building. The top box appears to be unopened, since the strapping tape is not cut. While you are standing by the door, an employee comes around the corner with a new, unopened set of hand tools under one arm. Why would you have reasonable suspicion to stop the individual and investigate? ---------CORRECT ANSWER-----------------Based on the person's proximity and what the person is carrying. A person wearing a backpack approaches your post, do you have the right to look inside the backpack? ---------CORRECT ANSWER-----------------Yes, as long as you are in your legal position and do not touch the backpack or anything inside it. What is the proper response to a request to answer questions from the media? ---------CORRECT ANSWER-----------------Refer media representatives to your supervisor.
Which statement accurately describes the role of the security guard in quieting a dispute? ---------CORRECT ANSWER-----------------You are an outsider to the argument. Two customers at your employers store get your attention because of their tone of voice and because you can hear them from some distance away. As you approach the customers, you decide that they are in fact, arguing over something. Other customers are staring at the two people who are arguing. What should be your first response? ---------CORRECT ANSWER- ----------------Calmly explain that the dispute is disturbing others. You are working as a security guard at the Happy Valley Apartments complex. While at your post one evening, at 6:45 pm, you receive a telephone call from a resident of the complex about a very loud argument in building C, apartment 7. As you approach the apartment, you can hear the argument clearly. The husband answers the door after you have knocked twice. When the door finally opens, you can see past the husband's shoulder into the kitchen, and notice that the woman inside is visibly shaken and is crying. ---------CORRECT ANSWER-----------------Gently but firmly advise the participants to resolve their argument quietly. Which of the following are guidelines for communicating with people? ------- --CORRECT ANSWER-----------------Remain calm, never lose your cool towards a person. Which of the following is a guideline for communicating across language barriers? ---------CORRECT ANSWER-----------------Be patient and respect the other persons attempts to communicate with you.
Which of the following is an example of empathy? ---------CORRECT ANSWER-----------------Elizabeth tries to put herself in the other persons shoes. Which of the following statements about tact is true? ---------CORRECT ANSWER-----------------You should use tact with customers and clients, but it is not helpful with coworkers. Which of the following is an example of using positive language? --------- CORRECT ANSWER-----------------"This lot is for employees only, but you can park in the visitor lot just around the corner." Which of the following is a guideline for providing first aid? --------- CORRECT ANSWER-----------------Do not give first aid if the victim refuses to consent. Which of the following is a guideline for providing first aid? --------- CORRECT ANSWER-----------------Provide first aid that is within the scope of your training. Which of the following is a correct response to an accident or emergency? - --------CORRECT ANSWER-----------------Call for help immediately. What color is usually painted on industrial first aid kits? ---------CORRECT ANSWER-----------------Federal safety green.
Which of the following is the brachial artery? ---------CORRECT ANSWER-- ---------------Right above the bend of the arm. Which of the following symptoms might indicate heat exhaustion? --------- CORRECT ANSWER-----------------Normal body temperature. Which of the following symptoms might indicate heat stroke? --------- CORRECT ANSWER-----------------Flushed l, red, hot and dry skin. Which of the following measures could help prevent heat cramps, heat exhaustion and heat stroke? ---------CORRECT ANSWER----------------- Drinking plenty of fluids. What should you do if a choking person is coughing forcefully? --------- CORRECT ANSWER-----------------Let the person try to cough up whatever he or she is choking on. You should give abdominal thrusts to a choking person if that person: ------- --CORRECT ANSWER-----------------Cannot speak, cough forcefully, or breathe. What should you do if a choking person is too large to give abdominal thrusts or is obviously pregnant? ---------CORRECT ANSWER----------------- Give chest thrusts.
While you give first aid to a choking victim, you should: ---------CORRECT ANSWER-----------------Have another person call the emergency number. If fluid is present in a victim's mouth during a seizure, you should: --------- CORRECT ANSWER-----------------Roll the victim onto his or her side. Which of the following should you do when responding to a victim who is having a seizure? ---------CORRECT ANSWER-----------------Do not attempt to hold or restrain the victim in any way. How should you protect a victims head during a seizure? ---------CORRECT ANSWER-----------------Place a thin cushion under the victim's head. If a person is having a seizure, you should: ---------CORRECT ANSWER---- -------------Remove any objects that might cause injury. Which of the following is a method of transmitting a communicable disease? ---------CORRECT ANSWER-----------------All of the above. (Through the air, fecal/oral route, direct contact) How could you reduce the risk of infection from blood borne pathogens on the job? ---------CORRECT ANSWER-----------------Avoid contact with another person's blood and contaminated objects.
Which of the following is an example of a class C fire? ---------CORRECT ANSWER-----------------A panel of exposed electrical circuits is burning. What extinguisher symbol would you look for to fight a class A fire? --------- CORRECT ANSWER-----------------A green triangle. Gases, liquids and solids are examples of? ---------CORRECT ANSWER---- -------------Fuel sources. What does the fire triangle show? ---------CORRECT ANSWER----------------- The basic elements requires for smoldering to occur. Which of the following is a potential heat source? ---------CORRECT ANSWER-----------------Electrical energy. What are the elements of the fire triangle? ---------CORRECT ANSWER----- ------------Oxygen, heat, fuel Which of the following is a method of extinguishing a fire? --------- CORRECT ANSWER-----------------Breaking the chain reaction. Which method would you expect to be ineffective in extinguishing a fire that involves self oxidizing materials? ---------CORRECT ANSWER----------------- Blanketing.
In response to which fire situation would you use a pump tank extinguisher? ---------CORRECT ANSWER-----------------When the waste paper in a metal trash can is burning. Which pictorial symbol would you look for on a fire extinguisher as you can respond to a burning storeroom where breaker panels, paint, and reams of copy paper are located? ---------CORRECT ANSWER-----------------A trash can symbol, a gasoline symbol, and an electrical outlet symbol, none of which are crossed out. Which of the following sequences of steps for using a fire extinguisher is correct? ---------CORRECT ANSWER-----------------Pull, aim, squeeze, sweep Where should you aim the nozzle or hose of a fire extinguisher? --------- CORRECT ANSWER-----------------At the base of the fire. When responding to a fire, what should you do first? ---------CORRECT ANSWER-----------------Call the fire department. If you cannot maintain an unobstructed escape route to which the fire cannot spread, what should you do? ---------CORRECT ANSWER------------- ----Leave the area immediately and close off the area.
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized by your employer)? ---------CORRECT ANSWER----------------
- No Maintaining a good physical appearance means? ---------CORRECT ANSWER-----------------Being well-groomed Maintaining a professional work area means: ---------CORRECT ANSWER-- ---------------Keeping desks and counters clean and organized How should you respond to people who try to use their friendship with you? ---------CORRECT ANSWER-----------------Be fair Which of the following words does not describe a guideline for communication with other people? ---------CORRECT ANSWER----------------
- Aggressive How should you speak to communicate across language barriers? --------- CORRECT ANSWER-----------------Clearly and slowly Which of the following words does not represent a guideline for communicating across language barriers? ---------CORRECT ANSWER----- ------------Shout
How can you maintain your professionalism when communicating with the media? ---------CORRECT ANSWER-----------------Be pleasant at all times What is the proper response to answer questions from the media? --------- CORRECT ANSWER-----------------Refer media representatives to your supervisor In addition to being understanding when making a court appearance, you should also: ---------CORRECT ANSWER-----------------Be yourself What is one way of maintaining your credibility during a court appearance? ---------CORRECT ANSWER-----------------Projecting a professional image Should you hang up the telephone first? ---------CORRECT ANSWER-------- ---------No If you answer the telephone, and the person the caller wants cannot be reached, what should you do? ---------CORRECT ANSWER----------------- Explain the reason the person may not be reached When reporting an emergency over the telephone, you should: --------- CORRECT ANSWER-----------------Follow all directions given by the emergency dispatcher At what level should you speak when using a radio? ---------CORRECT ANSWER-----------------Just above normal conversation level
