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CNA Chapter 10 Exam Questions and Answers (2024/2025), Exams of Nursing

Rock Valley CollegeNursing

A set of multiple-choice questions and answers related to cna chapter 10, covering topics such as identification, references, resumes, criminal background checks, job applications, interviews, job descriptions, conflict resolution, constructive feedback, nursing assistant registry, stress management, and appropriate communication. It serves as a study guide for individuals preparing for cna certification exams.

Typology: Exams

2024/2025

Available from 02/19/2025

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CNA Chapter 10 Exam Questions and Correct
Answers (2024 / 2025) (Verified Answers)
1. Which of the following are considered forms of
identification?
A.) References and NA certificates
B.) Driver's license and high school
diploma C.) Social security and
driver's license
D.) Job application and GED: C.) Social security and driver's license
2. Which statement is true of references?
A.) They should come from relatives
B.) They should come from former
employers C.) They should come from
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CNA Chapter 10 Exam Questions and Correct

Answers (2024 / 2025) (Verified Answers)

  1. Which of the following are considered forms of identification? A.) References and NA certificates B.) Driver's license and high school diploma C.) Social security and driver's license D.) Job application and GED: C.) Social security and driver's license
  2. Which statement is true of references? A.) They should come from relatives B.) They should come from former employers C.) They should come from

friends D.) They should come from parents: B.) They should come former employers

  1. Ideally speaking, how many pages long should a resume be? A.) One page B.) Two pages C.) Three pages D.) As many pages as needed to convey all important information: A.) One page
  2. Why might an employer perform a criminal background check on new- ly-hired NAs? A.) NAs are known to steal from
  1. What should a candidate for a nursing assistant job be sure to do when going for an interview? A.) Find someone to care for her children so she does not have to take them

along B.) Put on all of her most striking jewelry C.) Wear perfume so that she smells nice D.) Wear flip-flops so that she feels comfortable and relaxed: A.) Find someone to care for her children so she does not have to take them along

  1. Which of the following would be the least appropriate thing to say to a potential employer when interviewing for a job? A.) "I love the idea of making people's lives more comfortable and helping them get better." B.) "I have three younger siblings so I really started taking care of others as a child."

procedures.: C.) It can reduce misunderstandings between the NA and her employer about the NA's job duties

  1. The best response an NA can give to hostile criticism is A.) "It's not my fault" B.) "You'd better apologize to me" C.) "You are being irrational" D.) "I'm sorry you're disappointed": D.) "I'm sorry you're disappointed."
  2. Which of the following is a tip regarding appropriate body language to use when resolving conflict? A.) Lean back in your seat and cross your arms as you talk to the other person. B.) Maintain eye contact and lean forward slightly.

C.) Lean far forward in your seat and stare at the other person. D.) Slouch to show you are relaxed.: B.) Maintain eye contact and lean forward slightly

  1. Which of these statements is an example of constructive feedback? A.) "You really need to remember to speak kindly to the residents, even when you're having a hard day." B.) "You're rude and disrespectful." C.) "I've never seen somebody take such a long time to learn this job." D.) "Did you sleep through your entire training course? You should know how to do this.": A.) "You really need to remember to speak kindly to the residents, even when you're having a hard day."
  2. Which department often maintains a state's nursing
  1. Which of the following is true of stress? A.) Only negative experiences cause stress. B.) When a person recognizes stress, he can use simple methods to help manage it. C.) A new job is never stressful. D.) Everybody knows when they are experiencing stress.: B.) When a person recognizes stress, he can use simple methods to help manage it
  2. Which of the following is a guideline for managing stress appropriately? A.) Drink whenever it makes you feel more relaxed. B.) Get enough sleep. C.) Skip meals in order to get more done.

D.) Take regular smoking breaks.: B.) Get enough sleep