Partial preview of the text
Download Commitment, Psychological Well Being and Job Performance: An Examination of Conservation of Resources Theory and more Study notes Introduction to Business Management in PDF only on Docsity!
JOURNAL OF BusiNiss AND MANAGEMENT ~ WINTER 2004 VoL. 9, No.4 Commitment, Psychological Well-Being and Job Performance: An Examination of Conservation of Resources (COR) Theory and Job Burnout Thomas A. Wright, University of Nevada, Reno Stevan E. Hobfoll, Kent State University Based on conservation of resources (COR) theory, the present study, composed of 50 huunan services counselors, provided an empirical test among Maslach’s three dimensions of burnout, psychological well-being, organizational commitment and job performance Bivariate relations were established among psychological well-being, organizational commitment, and job burnout. In addition, psychological well-being and emotional exhaustion, but not depersonatization, diminished personal accomplishment and organizational commitment, were related to composite job performance. Finally hierarchical regression analysis clearly established the unique contribution of psychological well-being in the prediction of each of the job burnout dimensions. The implications and future research directions of an expanded role of COR theory in organizational research are presented. Seek not, my soul, the life of the immortals; but enjoy to the full the resources that are within thy reach. ~ Pindar, Pythian Odes, II, L109 INTRODUCTION Employce burnout is a topic of major interest for management researchers because it has consequential implications for both individuals and organizations (Cropanzano, Rupp, & Byrne, 2002; Lee & Ashforth, 1993a, 1996; Zohar, 1997), From the individual perspective, burnout is related to a myriad of health-related issues, including decreased self-esteem, anxiety, depression. gastro-intestinal problems, headaches, sleep disturbances, diminished psychological well-being, cholesterol and triglyceride levels (Cordes & Dougherty, 1993: Kahill, 1988; Maslach, 1982; Maslach, 1993; Shirom, Westman, Shamai, & Carel, 1997; Wright & Bonet, 1997). From the organizational perspective, burnout is linked with intention to turnover, decreased levels of employee commitment, and job dissatisfaction (Jackson, Schwab, & Schuler, 1986; Leiter & Maslach, 1988; Wolpin, Burke, & Greenglass, 1991). Regarding behavioral correlates, preliminary research indicates that one dimension of burnout, emotional exhaustion, may be negatively related to job performance (Wright & Bonet, 1997b; Wright & Cropanzano, 1998). However, relations have yet to be established between the two. other burnout dimensions, depersonalization and diminished personal accomplishment, and job performance. Using conservation of resources (COR) theory as the theoretical framework (Hobfoll, 1988, 1989, 1998; Lee & Ashforth, 1996), the present study was designed to extend prior research and provide an empirical test among each of Maslach’s three dimensions of hological well-being, organizational commitment and job performance. burnout, p: