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Communication Concepts and Strategies, Exams of Communication

A wide range of communication concepts and strategies, including interpersonal communication, public speaking, and audience analysis. It explores topics such as first impressions, conflict management, cultural differences, and effective delivery techniques. Insights into how individuals communicate in various contexts, the factors that influence communication, and the strategies that can be employed to enhance communication effectiveness. By studying this document, readers can gain a deeper understanding of the complexities of human communication and develop the skills necessary to communicate more effectively in personal, professional, and academic settings.

Typology: Exams

2023/2024

Available from 08/25/2024

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StraighterLine Intro to Communication:
Exam Qs&As 100% Correct
"Because my employer said our raises would be based on it, I am increasing my
number of contract reports." - ANSWER-Which of the following comments provides the
best example of extrinsic motivation?
Select one:
a. "Because I have always wanted to be a priest, I study hardest in my philosophy and
rhetoric classes."
b. "I work because I love to work and cannot imagine being any different."
c. "I had children—well, had children more or less by accident, not because I planned
for it or anything."
d. "Because my employer said our raises would be based on it, I am increasing my
number of contract reports."
"Our country is more of a banquet than a melting pot." - ANSWER-Which of the
following is not an example of a cliché?
Select one:
a. "You only get out of it what you put in it."
b. "Our country is more of a banquet than a melting pot."
c. "The rich get richer and the poor get poorer."
d. "No pain, no gain."
3 or 4 - ANSWER-According to research cited in your textbook concerning group size,
how many people should be in a small group to increase the likelihood that it will be a
productive group?
Select one:
a. 1 or 2
b. 3 or 4
c. 5 or 6
d. 7 or 8
4 - ANSWER-At what age do people, on average, begin receiving specialized attention
based on physical attractiveness?
Select one:
a. 1
b. 4
c. 7
d. 10
75% - ANSWER-Approximately what percentage of workers report in polls that their
time spent working in meetings could be more productive?
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StraighterLine Intro to Communication:

Exam Qs&As 100% Correct

"Because my employer said our raises would be based on it, I am increasing my number of contract reports." - ANSWER-Which of the following comments provides the best example of extrinsic motivation? Select one: a. "Because I have always wanted to be a priest, I study hardest in my philosophy and rhetoric classes." b. "I work because I love to work and cannot imagine being any different." c. "I had children—well, had children more or less by accident, not because I planned for it or anything." d. "Because my employer said our raises would be based on it, I am increasing my number of contract reports." "Our country is more of a banquet than a melting pot." - ANSWER-Which of the following is not an example of a cliché? Select one: a. "You only get out of it what you put in it." b. "Our country is more of a banquet than a melting pot." c. "The rich get richer and the poor get poorer." d. "No pain, no gain." 3 or 4 - ANSWER-According to research cited in your textbook concerning group size, how many people should be in a small group to increase the likelihood that it will be a productive group? Select one: a. 1 or 2 b. 3 or 4 c. 5 or 6 d. 7 or 8 4 - ANSWER-At what age do people, on average, begin receiving specialized attention based on physical attractiveness? Select one: a. 1 b. 4 c. 7 d. 10 75% - ANSWER-Approximately what percentage of workers report in polls that their time spent working in meetings could be more productive?

Select one: a. 35% b. 55% c. 75% d. 95% a black woman from Puerto Rico - ANSWER-Who is more likely to use touch as a means of communicating? Select one: a. a white American from Salt Lake City, Utah b. a black woman from Puerto Rico c. an English gentleman from London d. a Frenchman from Paris. A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear - ANSWER-Which of the following is an operational definition? Select one: a. A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear. b. Love is a mystery, a feeling of euphoria inspired by the thought of being together. c. Chemistry is the study of everything since everything consists of chemical elements. d. A book is a companion that provides you with a pleasing diversion during your quiet times. a married couple that have quarreled with each other for years - ANSWER-Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book? Select one: a. a father who left his family long ago and believes that he has a relationship with a child he has not seen or heard from for years b. a guy who drops into the restaurant every couple of months, knows the waitress's first name, and believes that he has an interpersonal relationship with her c. a married couple that have quarreled with each other for years d. a woman who cannot remember the names of all the men she has dated in the last year a person of the same race - ANSWER-To whom are you the most likely to stand the closest? Select one: a. a state senator from another state b. a person of the same race c. a person who is obviously physically handicapped d. a stranger

a woman who weighs ninety-seven pounds - ANSWER-Which of the following would be an example of a physiological factor that affects perception? Select one: a. mental distractions such as daydreaming b. a homosexual orientation and lifestyle c. a background in Roman Catholicism d. a woman who weighs ninety-seven pounds Abortion is the termination of a pregnancy in the first trimester - ANSWER-Which of the following examples best depicts the denotative meaning of a word? Select one: a. Abortion is the murder of a fetus. b. Abortion is the termination of a pregnancy in the first trimester. c. Abortion is the last ditch birth control. d. Abortion is the death of a human soul. action - ANSWER-Which of the following is not a component of communication? Select one: a. feedback b. message c. code d. action Active listening and empathic listening are exactly the same thing. - ANSWER-Which of the following statements about active listening is false? Select one: a. Active listening is "involved listening with a purpose." b. Active listening and empathic listening are exactly the same thing. c. Active listening is characterized by movement, change, and responsiveness on the part of the listener. d. Active listening implies feedback to the speaker. aggressiveness - ANSWER-Which of the following is a reason people terminate relationships? Select one: a. aggressiveness b. compliance-gaining c. personal idioms d. androgynous All of the communication interaction in the group is oral, verbal communication. - ANSWER-Which of the following is NOT a defining characteristic of a small group according to the textbook? Select one:

a. Behavior of the group is based on norms, values, and procedures accepted by members of the group. b. Each person in the group has a sense of belonging or membership. c. Each person's success is contingent upon the success of the group in achieving its goal. d. All of the communication interaction in the group is oral, verbal communication. ambiguous - ANSWER-Acme company has a mission statement that is open to interpretation. Many stakeholders identify with it. Their mission statement is Select one: a. validated. b. ambiguous. c. interactive. d. informational. an attitude - ANSWER-Leslie really likes coffee-flavored ice cream. This would be an example of Select one: a. an attitude. b. a value. c. a belief. d. a characteristic. angry - ANSWER-Which type of facial expression will likely receive the most attention? Select one: a. neutral b. happy c. angry d. sad anonymity - ANSWER-The key characteristics of a Group Decision Support System are efficiency and Select one: a. cost. b. support. c. anonymity d. training. appropriate and purposeful. - ANSWER-Good movement is Select one: a. any movement. b. appropriate and purposeful. c. movement during the main points only. d. pacing like a "caged lion."

c. because it is the image that allows closure d. because it is ground and the rest of the class is figure behavioral flexibility - ANSWER-"The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of Select one: a. androgyny. b. behavioral flexibility c. passages. d. complementary relationships. bona fide occupational qualifications - ANSWER-During an interview for a waitress job, Mr. Mitchell (the interviewer) asks Kelly (the interviewee) if she is married or has any children. This is a violation of Select one: a. personal characteristics. b. protected class. c. bona fide occupational qualifications. d. reasonable public information. bona fide occupational qualifications - ANSWER-EEO legislation states that interview questions must be related to Select one: a. personal characteristics. b. protected class. c. bona fide occupational qualifications. d. reasonable public information. can only hold 5 to 9 bits of information on average - ANSWER-Which of the following is a limitation of short-term memory? Select one: a. automatic attention b. inability to access schema c. lack of stimulus cues from working memory d. can only hold 5 to 9 bits of information on average circumscribing - ANSWER-Which stage is not one of the stages of "coming together"? Select one: a. circumscribing b. experimenting c. bonding d. intensifying closure - ANSWER-If I notice that Bill and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called Select one:

a. closure. b. figure and ground. c. proximity. d. filtering. Clothing and artifacts are unrelated to how acceptable we find other people to be. - ANSWER-Which statement about clothing and the perceptions of others is not verified by research? Select one: a. Clothing affects others' impression of status. b. Clothing and artifacts are unrelated to how acceptable we find other people to be. c. Clothing is often cited by women as the most important characteristic when describing another's popularity. d. Brightly colored clothing is associated with sophistication, immorality, and physical attractiveness code - ANSWER-The term that includes the use of symbols to create meaning is known as Select one: a. feedback. b. code. c. meaning. d. context. collectivistic - ANSWER-In which type of culture would it be more likely for extended family members to live with nuclear family members? Select one: a. individualistic b. collectivistic c. M-time d. P-time communicative competencies approach - ANSWER-Which concept of group leadership assumes that interpersonal influence is the primary skill needed by an effective group leader? Select one: a. trait approach b. communicative competencies approach c. style approach d. functions approach compromise - ANSWER-A conflict management style that involves negotiation is also known as Select one: a. avoidance

democratic leadership - ANSWER-Americans have a cultural bias that favors which leadership style described in the book? Select one: a. autocratic leadership b. laissez-faire leadership c. republican leadership d. democratic leadership Determine the audience members' astrological signs to indicate their states of mind. - ANSWER-Which of the following is NOT a method recommended in the book for gathering inferences about an audience from questionnaires? Select one: a. Use word concepts to find out the extent to which the audience favors or disfavors them. b. Ask audience members to rank values. c. Ask questions that place audience members in identifiable groups. d. Determine the audience members' astrological signs to indicate their states of mind. dialogic - ANSWER-Jennifer, Lisa, and Christina are having an in-depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation? Select one: a. persuasive b. dialogic c. transmission d. failure differentiation - ANSWER-What do we call the stage in which the two partners start emphasizing their individual differences? Select one: a. differentiation b. circumscription c. stagnation d. avoidance downward communication. - ANSWER-Informal communication consists of all of the following except Select one: a. the grapevine. b. emergent networks. c. natural social interactions. d. downward communication dramaturgy - ANSWER-Erving Goffman's theory of self-presentation is based on what type of perspective?

Select one: a. psychology b. dramaturgy c. statistics d. definitional egocentrism and personal bias - ANSWER-Which two concepts seem most closely related? Select one: a. egocentrism and personal bias b. defensiveness and self-focus c. experiential superiority and defensiveness d. personal bias and defensiveness empathic listening adds the goal of understanding - ANSWER-What distinguishes empathic listening from other kinds of active listening is that Select one: a. active listening is one kind of empathic listening. b. active and empathic listening are both purposeful. c. empathic listening adds the goal of understanding. d. empathic listening invites more feedback. ethos - ANSWER-Gerald has a great deal of expertise about parakeets. He used to work in a pet store that sold over twenty different types of birds. If he was to give a speech on the subject, Gerald might be said to have what type of expertise? Select one: a. ethos b. pathos c. logos d. pogos ethos. - ANSWER-Personal proof, consisting of expertise and authority, is also known as Select one: a. ethos. b. pathos. c. logos. d. togos. explaining - ANSWER-If you wanted to clarify something while also arousing interest, which informative speaking skill should you rely on? Select one: a. demonstrating b. quantifying c. defining

having a delayed message impact because of the separation of speaker from message over time. - ANSWER-The sleeper effect refers to the speech Select one: a. being so boring that people in the audience fell asleep. b. having a delayed message impact because of the separation of speaker from message over time. c. being so boring that it caused the speaker to lose interest in the speech even while giving it. d. being an unexpected success at the time it is given. Having now discussed why you should activate your savings account, we will look next at how much money to place in it. - ANSWER-Which of the following is more of a transition than a signpost? Select one: a. My first point is that Americans need to learn how to get along with each other. b. Moving now to my visual aid, I will show you a map of Malaysia that shows its location in the world. c. Having now discussed why you should activate your savings account, we will look next at how much money to place in it. d. I have just told you where to travel on your next vacation. hearing - ANSWER-Tinnitus is something that would be most likely to affect your Select one: a. nonverbal gestures. b. listening. c. hearing. d. speaking. high levels of divorce - ANSWER-Which of the following is not true of a collectivist culture? Select one: a. value commitment to family b. tend to be loyal to community c. place a higher value on cooperation d. high levels of divorce high-context - ANSWER-These cultures tend to load a lot of meaning into the setting or context of communication and prefer traditions over change. Select one: a. explicit-rule b. uncertainty-accepting c. high-context

d. M-time horizontal - ANSWER-Messages between organizational members of the same power level are best described as Select one: a. formal. b. informal. c. upward. d. horizontal. how to perform emergency first aid - ANSWER-Which of the following topics would be most appropriate for an informative speech? Select one: a. how to perform emergency first aid b. benefits of recycling and why you should recycle c. why you should vote Republican d. why you should avoid alcohol I am an honor student and president of the student body - ANSWER-Which of the following is the best example of how role affects perception? Select one: a. I am a Cuban American whose parents fled Havana in 1906. b. I am an honor student and president of the student body. c. I am a person of color. d. Although few know it, I am a former Baptist. illustrator - ANSWER-As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is Select one: a. an illustrator. b. an emblem. c. a regulator. d. an adaptor. implicit characteristics - ANSWER-Within-group diversity is influenced by observable characteristics and Select one: a. sex characteristics. b. race characteristics. c. age characteristics. d. implicit characteristics. importance - ANSWER-During a lecture Ms. Anderson stated, "Here is the conclusion you should draw from this example, which will be on your final exam." What type of lecture cue was Ms. Anderson using?

Select one: a. intimate space. b. personal space. c. social space. d. public space. intrapersonal - ANSWER-Which of the following is the least public form of communication? Select one: a. intrapersonal b. interpersonal c. group d. organizational intrapersonal communication - ANSWER-When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication? Select one: a. intrapersonal communication b. interpersonal communication c. dyadic communication d. public communication Is this a proposition of fact, value, or policy? - ANSWER-Which of the following is not a test of evidence? Select one: a. Is this a proposition of fact, value, or policy? b. Is the evidence consistent with other known facts? c. Are the statistics from a reliable source? d. Does the evidence come from unbiased sources? make your gestures big and broad. - ANSWER-When using gestures in a presentation, you should Select one: a. keep your hands in your pockets so the audience doesn't see them shaking. b. make your gestures big and broad. c. gesture with the hand holding your notes. d. avoid practicing with them so that they are spontaneous. media convergence - ANSWER-The accumulation of various types of mass communication (radio, television, newspapers, internet, etc.) into one medium is called Select one: a. technological convergence. b. organizational convergence. c. inherent convergence. d. media convergence.

Men see talk as instrumental, as something done for a specific purpose - ANSWER- Which statement about co-cultures and perception is true according to chapter 2 of the textbook? Select one: a. Rural children are more eager to communicate than are urban and suburban children. b. Men see talk as instrumental, as something done for a specific purpose. c. Suburban whites see talk as a way to establish a sense of community. d. Men tend to see communication primarily as a way to establish a relationship with someone. message - ANSWER-The component of communication that consists of facial expressions, words, and phrases is the Select one: a. channel. b. nonverbal code. c. verbal code. d. message microtargeting - ANSWER-A new type of audience analysis that brings national issues down to the individual level is termed Select one: a. personal inventory. b. brainstorming. c. involvement. d. microtargeting My hometown is Isle, Minnesota, population 409. - ANSWER-Which of the following is the best example of concreteness? Select one: a. I'm from the States. b. My hometown is Isle, Minnesota, population 409. c. Sure, I'm from the Midwest. d. The place where I'm from is the friendliest town in America. My Shih Tzu chews on everything. Does yours do that as well? - ANSWER-Which of the following is an example of indexing? Select one: a. Fords get great gas mileage. b. My Shih Tzu chews on everything. Does yours do that as well? c. Everyone in the Midwest farms. d. All landlords are unhelpful. one between two or more people who exhibit affection toward each other - ANSWER- Which association below is not part of the textbook definition of interpersonal relationships?

c. objectics. d. artifacts. paralinguistics - ANSWER-The study of nonword sounds that communicate meaning is called Select one: a. kinesics. b. paralinguistics. c. objectics. d. artifacts. pattern-maintenance - ANSWER-A school is what type of organization? Select one: a. political b. integration c. pattern-maintenance d. economic production policy - ANSWER-"The University should add public speaking as a graduation requirement" is an example of a proposition of Select one: a. fact. b. policy. c. proof. d. value. political - ANSWER-The army is what type of organization? Select one: a. economic production b. political c. pattern maintenance d. integration present eating habits - ANSWER-Which of the following is not cited in the book as one of the three reasons why differences in perception occur? Select one: a. physiological factors b. past experience c. present feelings and circumstances d. present eating habits problem/solution pattern - ANSWER-A speech claims that because solid waste is overcoming our city streets, we need to consider recycling. Which pattern of speech organization is being used? Select one: a. time-sequence pattern

b. causal-sequence pattern c. spatial-sequence pattern d. problem/solution pattern proximity - ANSWER-The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as Select one: a. proximity. b. similarity. c. collaboration. d. familiarity. quid pro quo - ANSWER-Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment? Select one: a. submissive b. quid pro quo c. hostile environment d. matriarchal recording information on a recorder and with notes whether or not the interviewee knows about the recorder. - ANSWER-Inappropriate conduct for interviewing a source for your speech would include Select one: a. gaining entry by revealing your purpose: to secure information for your speech. b. recording information on a recorder and with notes whether or not the interviewee knows about the recorder. c. taking only the time requested unless the interviewee wishes to extend the time. d. using prepared questions for the interview to gain specific information for your speech. referent power - ANSWER-The great Tennessee basketball coach Pat Summit is able to motivate her players because she has charisma and her players respect her a great deal. What type of power might she possess? Select one: a. reward power b. punishment power c. referent power d. expert power regionalism - ANSWER-The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as Select one: a. slang. b. regionalism.