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Levels and Types of Communication: An In-depth Analysis, Lecture notes of Communication

This lecture by Dr. Parul Singh explores various levels and types of human communication, including extra-personal, intra-personal, inter-personal, organizational, and mass communication. Learn about the unique characteristics and examples of each communication level and type.

What you will learn

  • What are the two types of mass communication?
  • What are the five levels of human communication?
  • What is the difference between inter-personal and organizational communication?

Typology: Lecture notes

2019/2020

Uploaded on 05/07/2022

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BY- DR PARUL SINGH
LECTURE ON PROFESSIONAL
COMMUNICATION
4th lecture.
FACULTY OF ENGINEERING
AND TECHNOLOGY
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  • (^) BY- DR PARUL SINGH
  • (^) LECTURE ON PROFESSIONAL COMMUNICATION
  • (^) 4th lecture.

FACULTY OF ENGINEERING

AND TECHNOLOGY

Levels of Communication

Human communication

takes place at various

levels:

1) Extra-personal

2) Intra-personal

3) Inter-personal

4) Organizational

5) Mass Communication

3) Interpersonal

Communication:

Communication at this level refers to the sharing of information among people, people are in close physical proximity to each other and feedback is immediate as it is direct interaction. This form of communication is advantageous because direct and immediate feed back is Possible. If a doubt occurs, it can be instantly clarified. Interaction among friends and interaction with sales executives are examples of Interpersonal communication.

  1. Organizational Communication: Communication which takes place within and outside an organization at different hierarchical levels is known as organizational communication

It is extremely necessary for the sustenance of any organization. Since a large number of employees are involved in different activities, the need to communicate becomes greater in an organization. With a proper networking system, communication in an organization is possible even without direct contact between employees. It can be further divided in to –

a) Internal Operational:

All communication that occurs in

conducting work within an

organization is

Classified as internal operational.

As the messages are meant for large audience the approach is impersonal, also it is persuasive in nature than any other form of communication. For this type of communication we require a mediator – such as journals, books, television and newspaper which mediate such communications. Mass Communication Types: Mass communication is of two types- a) Oral b) Written a) Oral: Oral form of mass communication takes place through mass media and requires some equipments such as microphones and

b) Written: Written form of mass communication needs print or visual media. Characteristics of Mass Communication: Mass communication has following characteristics- a) Large Reach b) Impersonal c) Persuasive d) Presence of a gatekeeper