Download CompTIA 220-1101 Exam Questions and Answers: Computer Hardware and Networking and more Exams Advanced Education in PDF only on Docsity!
COMPTIA 220 - 11 01 EXAM WITH COMPLETE SOLUTIONS
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A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used? A. SODIMM B. DDR C. ECC D. VRAM - ANSWER DDR
Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause? A. Roller B. Drum C. Transfer belt D. Ribbon - ANSWER Drum
A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:HDMI Blocked due to Copy ProtectionWhich of the following is the MOST likely cause of the error? A. The HDMI cannot carry the signal from the DVD to the projector. B. The user needs to switch from HDMI to a cable standard such as DisplayPort. C. The projector does not support the necessary HDCP protocol. D. The user needs to enable cony-protected sources in the projector's settings. - ANSWER The projector does not support the necessary HDCP protocol.
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no
RF pollution. Unfortunately, the technician is unable to select that channel.Which of the following is the MOST likely reason for this issue? A. The channel is reserved for licensed band use. B. The channel selection is defective; contact the manufacturer. C. The channel must be unlocked by the vendor. D. The device requires a firmware update to unlock the channel. - ANSWER The channel is reserved for licensed band use.
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue? A. Separation pad B. Transfer roller C. Ink cartridge D. Fuser - ANSWER Transfer roller
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed? A. Disable the BIOS password. B. Enable TPM. C. Enable multithreading. D. Enable Fast Startup. - ANSWER Enable multithreading
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port? A. Network tap B. Punchdown tool
following has to be enabled for the mobile device to authenticate? A. Bluetooth B. Biometrics C. NFC D. PIN Reveal Solution - ANSWER NFC
Which of the following standards supports MIMO technology? A. 802.11a B. 802.11b C. 802.11g D. 802.11n - ANSWER D. 802.11n
A technician powers on a PC and its monitor and sees the following error message:No input signal detected -The display lights on the computer are on. Which of the following is a possible solution? A. Changing the BIOS settings B. Changing the connector setting on the monitor C. Checking the power plug on the monitor D. Checking the power plug on the PC - ANSWER B. Changing the connector setting on the monitor
Which of the following components enables the input on a mobile device's touch screen? A. OLED B. Digitizer C. Inverter D. CMOS sensor - ANSWER B. Digitizer
A technician unboxed a new computer, plugged it in to a UPS, and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue? A. Replacing the power supply B. Replacing the UPS C. Changing the CMOS battery D. Reseating the RAM - ANSWER D. Reseating the RAM
An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste? A. Send friendly reminders to not print unnecessarily. B. Enable duplex printing to reduce paper utilization. C. Bill each department for the excess material cost. D. Require a code or badge before releasing a print job. - ANSWER D. Require a code or badge before releasing a print job.
An online retailer wants to save money and is considering migrating to the public cloud so capacity can be added during the peak shopping season and automatically removed when the peak is over. Which of the following BEST describes this aspect of cloud computing? A. Rapid elasticity B. Metered utilization C. Shared resources D. High availability - ANSWER A. Rapid elasticity
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to beEMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance? A. Coaxial
A. Incorrect IP address B. Faulty NIC C. Misconfigured default gateway D. Bad network cable - ANSWER B. Faulty NIC
A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the: A. power adapter. B. battery. C. system fan. D. hard drive. - ANSWER B. battery.
A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue? A. Install the most recent firmware upgrade available for the printer. B. Contact the vendor for a hardware replacement. C. Reinstall the printer software and drivers, and then restart the printer. D. Read the installation manual and configure duplex settings. - ANSWER D. Read the installation manual and configure duplex settings.
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause? A. Hidden SSID B. Device interference C. Ethernet port flapping D. High ISP latency - ANSWER B. Device interference
Which of the following cloud models maintains access, even when a local internet outage occurs? A. Private B. SaaS C. Community D. Public - ANSWER A. Private
A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following should the user confirm are available on thePC before making the purchase? (Choose two.) A. SATA B. M. C. PCIe. D. SAS E. SCSI F. DRAM - ANSWER B. M. C. PCIe.
A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST? A. Replace the graphics card. B. Replace the screen, as the customer insists. C. Recommend the usage of an external display instead. D. Ensure the backlight is functioning as expected. - ANSWER D. Ensure the backlight is functioning as expected.
A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a
B. Hyperthreading C. vPro D. VT-d - ANSWER D. VT-d
A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging.Which of the following is MOST likely causing these symptoms? A. Broken charging port B. Digitizer failure C. CPU overheating D. Defective battery - ANSWER D. Defective battery
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement? A. A USB 3.1 flash drive with BitLocker to Go installed B. An SD memory card with NTFS C. An xD memory card with ext D. A portable hard drive with FAT32 - ANSWER A. A USB 3.1 flash drive with BitLocker to Go installed
Which of the following network devices is used to separate broadcast domains? A. Switch B. Wireless access point C. Router D. Hub - ANSWER C. Router
A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transports the phone in a pocket. The technician attempts
to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue? A. The phone requires a firmware update to address charging issues. B. The charge port contains foreign objects, such as lint. C. The phone's battery has swelled, preventing the utilization of the charge port. D. The phone has experienced water damage, thus the battery is not charging. - ANSWER B. The charge port contains foreign objects, such as lint.
A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST? A. DHCP B. AAA C. DNS D. ARP - ANSWER A. DHCP
A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause? A. Contaminated fuser B. Worn rollers C. A misfeed D. Page orientation - ANSWER D. Page orientation
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause? A. RAID B. SSD C. S.M.A.R.T D. HDD - ANSWER D. HDD
B. Clustering C. Load balancer D. Round-robin DNS - ANSWER C. Load balancer
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed? A. Inquire about possible changes. B. File a damage report. C. Requisition a new scanner. D. Attempt to clean the scanner. - ANSWER A. Inquire about possible changes.
A company wants to use client-side virtualization for application testing. Which of the following configurations would BEST support this goal? A. CPU 2.5GHz - 4 cores 16GB DDR4 RAM 1TB SSD B. CPU 3.2GHz - 1 core 16GB DDR4 RAM 4TB SSD C. CPU 2.5GHz - 2 cores 16GB DDR4 RAM 4x 1TB HDD RAID 5 D. CPU 3.2GHz - 4 cores 8GB DDR4 RAM 500GB HDD - ANSWER A. CPU 2.5GHz - 4 cores 16GB DDR4 RAM 1TB SSD
A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:Paper Jam, Jam in Fuser.Which of the following is the MOST efficient next step the technician should complete? A. Apply a maintenance kit to the printer. B. Check the printer paper path to locate any obstructions. C. Turn the printer on and off to see if the error clears. D. Replace the fuser. - ANSWER B. Check the printer paper path to locate any obstructions.
Which of the following is a valid use for PaaS? A. Off-site backups B. An application development environment C. A virtual server installation and configuration model D. A web application for asset management - ANSWER B. An application development environment
A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed? A. The print drum is worn and loose, causing the printing to be light in places. B. The ribbon is low on ink or missing and must be replaced to get proper output. C. The heating element has failed, and a new one needs to be installed for proper transfer. D. The wrong type of filament is loaded, preventing it from sticking correctly. E. The fuser assembly is not calibrated properly, causing it to impact the paper too hard.
- ANSWER B. The ribbon is low on ink or missing and must be replaced to get proper output.
The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers? A. Grant all registered employees access to each machine. B. Restrict device access to only the user to whom the laptop is assigned. C. Limit device access to departments and guest users. D. Give each team member a USB drive that bypasses the reader to allow guest users to log in. - ANSWER B. Restrict device access to only the user to whom the laptop is assigned.
A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing. Which of the
the technician should begin troubleshooting? A. The UPS, as 115V is insufficient for the configuration and should be increased to 220V B. The power supply, as 200W is insufficient when the GPU is heavily tasked C. The graphics card, as it is the component that triggers the unexpected reboots D. The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots - ANSWER B. The power supply, as 200W is insufficient when the GPU is heavily tasked
Which of the following technologies can allow multiple networks to traverse a switch? A. VLAN B. VRRP C. VPN D. DHCP - ANSWER A. VLAN
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load theOS and is stuck at a black screen with the following message:Date/Time Not Set -Press F1 to Run Setup -Which of the following would be the BEST action to take next? A. Change the motherboard. B. Reseat the motherboard power connections. C. Replace the CMOS battery. D. Restore the BIOS to factory default settings. - ANSWER C. Replace the CMOS battery.
A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST? A. Try to extract data. B. Reseat the RAM modules. C. Inspect the fan.
D. Check the CD tray. - ANSWER A. Try to extract data.
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT? A. Try to set as many pins as possible. B. Install an adaptor to create a universal socket. C. Verity the socket type and manufacturer. D. Find a compatible motherboard for the CPU. - ANSWER C. Verity the socket type and manufacturer.
A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP, the issue persists.Which of the following would BEST establish the connection in minimal time? A. Radio frequency ISP B. Neighbor's WI-FI C. Mobile hotspot D. Fiber optic - ANSWER C. Mobile hotspot
A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements? A. Sandbox B. VDI C. Private cloud D. SaaS - ANSWER B. VDI
A technician needs to fix a Cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use
C. HDD
D. RAM - ANSWER D. RAM
Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement? A. Isolation B. Authentication C. Hardening D. Authorization - ANSWER A. Isolation
A user connects a smartphone to a laptop. Which of the following types of networks has the user created? A. PAN B. MAN C. WLAN D. LAN - ANSWER A. PAN
Recently, an organization received a number of spam emails that passed through the spam gateway. These emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue? A. Updating the keyword filtering B. Editing the sender policy framework C. Contacting the gateway vendor D. Verifying DMARC is enabled - ANSWER A. Updating the keyword filtering
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
A. Replace the printer paper with a new ream. B. Clear the print spooler on each computer. C. Reinstall the printer driver on each computer. D. Perform the drum-cleaning procedure. - ANSWER D. Perform the drum-cleaning procedure.
Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines? A. Line conditioner B. AC voltage regulator C. Uninterruptible power supply D. Cloud storage backup - ANSWER C. Uninterruptible power supply
A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective? A. M. B. SAS C. HDD D. SCSI - ANSWER A. M.
A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement? A. Thumbprint/retinal scan B. Password/password C. Password/thumbprint D. Password/PIN - ANSWER C. Password/thumbprint
Which of the following BEST describes the main function of a web server?
