Information, Organization,
and Management
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Computer Systems and Models - Buisness Management - Lecture Slides, Slides of Business Administration
Business Management is one of the most important subject in Management sciences. Following are the key points discussed in these Lecture Slides : Computer Systems and Models, Formalization, Importance and Limits, Algorithms, Alternative, Human Language, Data Models, Ontologies, Algorithm, Phenomenon
Typology: Slides
2012/2013
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Information, Organization,
and Management
IMG - Unit 4
2
Overview
- Computer Systems, Models, and the Real
World
- Formalization
IMG - Unit 4
4
Computer Systems, Models, and the Real
World
Phenomenon P
Phenomenon P
Abstraction
for P
Abstraction
for P
Space of Possible
Transformations
Algorithm
Model
IMG - Unit 4
5
The Critical IT / Process Divide
Business Experts’ Perspective (“Reality”?)
IT Implementation Perspective
(Models of Reality)
Process
Implementation
Querying the
Process Space
Manual Labor
IMG - Unit 4
7
Manipulating the Process Space
“We need to set up a billing process for our new Internet TV
service”
Programming
(Web) ServiceComposition and Orchestration
Customizing of COTS
Packages (e.g. SAP)
IMG - Unit 4
8
Levels of Semiotics
Semiotics: Scientific research of objects andfunctions of communication processes
Three levels:
- Syntactic: Analysis of signals and relationship
between signals
- Semantic: Analysis of signals and their meanings– Pragmatic: Analysis of signals and their effects
Example
cf. Wigand/Picot/Reichwald (1997)
IMG - Unit 4
10
Semantic Level
- Relation between signals and meanings
(designata)
- Message: requires semantic agreement• Example: Ontologies are such semantic
agreements
cf. Wigand/Picot/Reichwald (1997)
IMG - Unit 4
11
Pragmatic Level
- Relation between signs and their effects• Intended and actual effects• Example: Ordering a book by sending a
message „1 pcs of ‚Information,Organization, and Management‘“
cf. Wigand/Picot/Reichwald (1997)
IMG - Unit 4
13
A real problem...
Supporting long tail of business processes
ad hoc processes
IMG - Unit 4
14
Problem 2: Blurry means for specifying
the intended meaning
- Many modeling notations and languages
are not very expressive
- Misunderstandings possible and frequent
- e.g. semantics of cardinality constraints in