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Concertive Control: A New Approach to Organizational Management, Slides of Organization Theory and Design

This chapter from 'Organizational Communication Approaches and Processes' introduces Concertive Control Theory, a management approach that shifts control from management to workers. The theory consists of three elements: Control, Identification, and Discipline. Workers create rules and norms, management provides a corporate vision, and work groups reward or punish deviant behavior.

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2021/2022

Uploaded on 03/31/2022

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Theory of
CONCERTIVE CONTROL
Chapter 6
Anya Nazaroff
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Theory of

CONCERTIVE CONTROL

Chapter 6 Anya Nazaroff

Before Concertive Control Theory…

Simple Control Technological Control Bureaucratic Control

3 Elements of Concertive Control Control Identification Discipline

Concertive Control CONTROL Control shifts from management to workers Workers create rules and norms Management provides value-based corporate vision that team members use that guide their day-to-day action Definition on page 111

Concertive Control DISCIPLINE Work groups develop techniques to reward or punish behavior that deviates from the values identified by the work group. Definition on page 111

Miller, Katherine. Critical Approaches. Organizational Communication Approaches and Processes. Fifth Edition. Uhl, Lyn 2006. Pp. 110-