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Conflict - Organizational Behaviour - Lecture Slides, Slides of Organization Behaviour

Main topics of Organizational Behavior course are: Communications, Conflict, Creativity, Cross Cultural, Decision Making, Diversity, Groups and Teams, Organization Learning, Leadership, Motivation, Organization Culture. Key points of this lecture are: Conflict, Types of Conflict, Task, Relationship, Process, Inertia and Self-Criticism, Handling Conflict, Collaborating, Importance of Issue, Future Relationship

Typology: Slides

2012/2013

Uploaded on 08/31/2013

devvrata
devvrata 🇮🇳

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Conflict
Disagreement about a goal or the way to reach a goal
A process that begins when one party perceives that
another party has or is about to negatively affect
something the first party cares about”
Types of conflict
Task
Relationship
Process
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Conflict

  • Disagreement about a goal or the way to reach a goal
  • “A process that begins when one party perceives that another party has or is about to negatively affect something the first party cares about”
  • Types of conflict
    • Task
    • Relationship
    • Process

Conflict: Good or Bad

  • Traditional view: all conflict is negative and should be avoided
  • Human relations view: Conflict is natural and inevitable
  • Interactionist view: Conflict is necessary to prevent group inertia and self-criticism

Choosing A Style

  • Personal preferences
  • Importance of issue
  • Cost / time
  • Future relationship