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Conformity Bias: Understanding Crowd Following and Ethics, Lecture notes of Ethics

Teaching notes on conformity bias, a behavioral ethics concept that refers to our tendency to conform to the actions of others instead of exercising independent judgment. The notes include case studies, discussion questions, and additional resources. Conformity bias can lead to unethical decisions, especially in professional or social environments. The document also introduces methods to voice one's opinion and balance loyalty against ethical integrity.

What you will learn

  • Can you describe a situation where you felt pressure to conform to a group and how it affected your decision-making?
  • How can conformity bias impact ethical decision-making in organizations?
  • What strategies can individuals use to resist conformity bias and make ethical decisions?

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Teaching Notes for Conformity Bias Page 1 of 4
Conformity Bias
This video introduces the behavioral ethics bias known as conformity bias. Conformity bias refers to
our tendency to take cues for proper behavior in most contexts from the actions of others rather than
exercise our own independent judgment. Conformity bias may occur when we face peer pressure or
are trying to fit into particular professional or social environments.
To learn about related behavioral ethics concepts, watch Obedience to Authority and Role Morality. To
learn a method to voice oneself when facing conformity bias, watch the GVV video series, especially
GVV Pillar 6: Voice.
The case study on this page, “Reserve Police Battalion 101,” takes a look at the dangers of conformity
bias in the context of the Holocaust, in which many ordinary German men aided willingly aided Nazi
officers in murdering millions of Jews. For a related case study that explores the dangers of obedience
to authority facing a Nazi officer, see “Stangl & the Holocaust.”
Behavioral ethics draws upon behavioral psychology, cognitive science, evolutionary biology, and
related disciplines to determine how and why people make the ethical and unethical decisions that
they do. Much behavioral ethics research addresses the question of why good people do bad things.
Many behavioral ethics concepts are explored in detail in Concepts Unwrapped, as well as in the video
case study In It to Win: The Jack Abramoff Story. Anyone
who watches all (or even a good part) of these videos will
have a solid introduction to behavioral ethics.
Terms defined in our ethics glossary that are related to the
video and case studies include: conformity bias, obedience
to authority and role morality.
Discussion Questions
1. Can you think of a time when you did something
just because everyone else was doing it—even when it didn’t feel quite right to you? Do you
regret it now?
2. It was recently observed that “cheating is contagious.” Does that sound true to you? Why or
why not? If it is true, why might this be the case?
3. Loyalty is generally considered a good quality. When a group to which you owe loyalty seems to
be making a decision that seems unethical to you, how should you go about trying to balance
your loyalty to the group against your own ethical integrity? Have you had an experience like
that? If so, how did you resolve it?
4. Can you explain how “groupthink” works? Can you think of a time when you have been subject
to groupthink?
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Conformity Bias

This video introduces the behavioral ethics bias known as conformity bias. Conformity bias refers to our tendency to take cues for proper behavior in most contexts from the actions of others rather than exercise our own independent judgment. Conformity bias may occur when we face peer pressure or are trying to fit into particular professional or social environments. To learn about related behavioral ethics concepts, watch Obedience to Authority and Role Morality. To learn a method to voice oneself when facing conformity bias, watch the GVV video series, especially GVV Pillar 6: Voice. The case study on this page, “Reserve Police Battalion 101,” takes a look at the dangers of conformity bias in the context of the Holocaust, in which many ordinary German men aided willingly aided Nazi officers in murdering millions of Jews. For a related case study that explores the dangers of obedience to authority facing a Nazi officer, see “Stangl & the Holocaust.” Behavioral ethics draws upon behavioral psychology, cognitive science, evolutionary biology, and related disciplines to determine how and why people make the ethical and unethical decisions that they do. Much behavioral ethics research addresses the question of why good people do bad things. Many behavioral ethics concepts are explored in detail in Concepts Unwrapped , as well as in the video case study In It to Win: The Jack Abramoff Story. Anyone who watches all (or even a good part) of these videos will have a solid introduction to behavioral ethics. Terms defined in our ethics glossary that are related to the video and case studies include: conformity bias, obedience to authority and role morality. Discussion Questions

  1. Can you think of a time when you did something just because everyone else was doing it—even when it didn’t feel quite right to you? Do you regret it now?
  2. It was recently observed that “cheating is contagious.” Does that sound true to you? Why or why not? If it is true, why might this be the case?
  3. Loyalty is generally considered a good quality. When a group to which you owe loyalty seems to be making a decision that seems unethical to you, how should you go about trying to balance your loyalty to the group against your own ethical integrity? Have you had an experience like that? If so, how did you resolve it?
  4. Can you explain how “groupthink” works? Can you think of a time when you have been subject to groupthink?
  1. In the Harry Potter books, Albus Dumbledore told Harry: “It takes a great deal of bravery to stand up to our enemies, but just as much to stand up to our friends.” Do you have advice for people regarding how they can muster such bravery? Any personal experience to share?
  2. How can an organization that wants its employees to make decisions in accordance with their own moral compass encourage them to do so? Additional Resources Asch, Solomon E. 2004. “Opinions and Social Pressure.” In Readings about The Social Animal (9th Edition), edited by Joshua Aronson and Elliot Aronson, 17-26. New York: Worth Publishers. Browning, Lynnley. 2005. “How an Accounting Firm Went From Resistance to Resignation.” New York Times , August 28. Esser, James K. and Joanne S. Lindoerfer. 1989. “Groupthink and the Space Shuttle Challenger Accident: Toward a Quantitative Case Analysis.” Journal of Behavioral Decision Making 2 (3): 167-177. Janis, Irving L. 1982. Groupthink: Psychological Studies of Policy Decisions and Fiascoes (2nd Edition). Boston: Houghton Mifflin. Rowling, J.K. 1997. Harry Potter and the Sorcerer’s Stone. New York: Scholastic. The latest teaching resource from Ethics Unwrapped is an article, written by Cara Biasucci and Robert Prentice, that describes the basics of behavioral ethics, introduces the videos and supporting materials along with teaching examples, and includes data on the efficacy of Ethics Unwrapped for improving ethics pedagogy across disciplines. It was published in Journal of Business Law and Ethics Pedagogy (Vol. 1, August 2018), and can be downloaded here: “Teaching Behavioral Ethics (Using “Ethics Unwrapped” Videos and Educational Materials).” For resources on teaching behavioral ethics, an article written by Ethics Unwrapped authors Minette Drumwright, Robert Prentice, and Cara Biasucci introduces key concepts in behavioral ethics and approaches to effective ethics instruction—including sample classroom assignments. The article, published in the Decision Sciences Journal of Innovative Education, may be downloaded here: “Behavioral Ethics and Teaching Ethical Decision Making.” A detailed article by Robert Prentice with extensive resources for teaching behavioral ethics, published in Journal of Legal Studies Education, may be downloaded here: “Teaching Behavioral Ethics.” An article by Robert Prentice discussing how behavioral ethics can improve the ethicality of human decision-making, published in the Notre Dame Journal of Law, Ethics & Public Policy , may be downloaded here: “Behavioral Ethics: Can It Help Lawyers (And Others) Be their Best Selves?”

Psychological and organizational pressures can cause even people with good intentions to lie or otherwise act unethically. Good character, unfortunately, is not always sufficient. As Albus Dumbledore told Harry Potter, "It takes a great deal of bravery to stand up to our enemies, but just as much to stand up to our friends.””