COPE HEALTH SCHOLARS WRITTEN EXAM, Cheat Sheet of Biology

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a0 CO Pp FE HEALTH ae SOLUTIONS CORE Training Modules Healthcare workers | What it stands for Role OT Occupational Therapist PT Physical Therapist ST Surgical Tech RD Registered Dietician CRNA | Certified Registered Nurse Anesthetist | NP Nurse Practitioner Pratl w indep licenne CNS Clinical Nurse Specialist RN | Registered Nurse Plan re provide vadhuctions, Py ee ee Co | LVN or LPN | Licensed Vocational or Practical Nurse anist Aunden Ra) / Wall sin amending (om, CNA or PCA Certified Nurse Assistant | d “om Ward Clerk or Unit N/A Secretary DO Doctor of Osteopathic Medicine MD Doctor of Medicine PA Physician Assistant | paactie wud Mp [iO 9. Communication and Professional Boundaries Video Objectives: Review: Describe the appropriate ways in which to communicate to patients and staff Define and compare sympathy versus empathy Understand the appropriate personnel to communicate: withor patients / provide instructions to keep patients healthy / Administer medications & injections & draw blood as prescribed / Assist with Understand how to create professional boundaries diagnostic tests & analyzing results A. What are the 5 aspects of communication to consider when interacting with patients and staff members? B. If you come across a person at the hospital that does not speak English, what steps should you take in order to communicate with them? C. What is the difference between sympathy and empathy? a. Sympathy: b. Empathy: