COPE HEALTH SCHOLARS WRITTEN EXAM, Cheat Sheet of Biology

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a e-. e * *-*, s + e. @e- 7 e*. ee ~ HEALTH SOLUTIONS CORE Training Modules G. What is service excellence? H. Why is service excellence important to patients? |. Examples of service standards: a. b. Cc. d. AIDET Stands for SKAHI Stands for A J. What are the 5 patient identifiers? a b. Cc. d. e. Objectives: WZ Define HIPAA, and identify what is protects A Understand the 3 HIPAA rules Z Identify what PHI stand for and what is consists of vat Understand ways in which Health Scholars can protect patient privacy Zw Understand the role social media plays in patient privacy Review: What does HIPAA stand for? What is HIPAA?enouten piiva I (gureva Identify and explain the 3 HIPAA rules b. betore c wT What is protected by HIPAA? What does P.H.I. stand for? ffokrded Health Iwisumadtion What is the minimum necessary rule? Lyne odu the: OAnourt ot PHI needed to wialm a Tanke - Explain what the TPO purposes are and how they allow covered entities to access PHI. Covtact (et SubeWISL Oe RSP aOiene ) : : At 7 na Daid sOnerdiow ! a aa 7 — cong te d cme i LAD DPAAII Oy = Ovo yk THO - j ’ $ to in rder to help care for patents? a + Pfovio H. What kin hla ds of PHI |. Give 2 examples of HIPAA breaches: a. A ‘ t ho Ww y b. J. What are the Consequences of HIPAA violations? ¢4 K. What are the steps to report a HIPAA violation? (__ mae a. Nott Your department Gaberayso * Fines can be broug! ans stitution for faiing {9 preventreport unauthorized Sccess, use or disciesure of medical information