Download DELL CLIENT FOUNDATIONS 2025 ASSESSMENT|ACTUAL 50 QUESTIONS AND ANSWERS|GRADED A+ and more Exams Computer Science in PDF only on Docsity!
DELL CLIENT FOUNDATIONS 2025
ASSESSMENT|ACTUAL 50 QUESTIONS AND
ANSWERS|GRADED A+
When do you select the BT Disabled setting in Service Menu of Manufacturing Mode (SMMM)? If BT Disabled label is present inside the bottom door or chassis. Which of the following is the correct way to trigger BIOS Recovery? For desktops, power on the system and hold down "CTRL + Esc" Key. Which of the following are the Pre-boot system diagnostics? (Select 2) SupportAssist | On-board Diagnostics & ePSA You replaced the system board of a Latitude 7530. Which method can you use to enter the laptop's service tag? Input the service tag in the Service Menu (SMMM). How should the technicians handle the PCBs while dismantling or repackaging them? From the edges/sides only without touching any other area. For Vostro 5890, under which option of the BIOS Setup Utility can one find the 'BIOS Recovery from Hard Drive' option?
Update, Recovery You are at the customer's place to service XPS 9315 system board. Which digit represents the series of the laptop in the model's name? 9 Which of the following statements are true about Latitude Self-Heal recovery? (Select 3) 1 - Self-heal can be used to recover from a no POST / no Power / no Video situation. 2 - Self-heal can only be initiated when the coin cell battery & primary battery are not connected to the system. 3 - When self-heal is triggered, system will auto power-on with a blank screen, reboots a couple of times (watch for the LED lights, Power, Wi-Fi, HDD Etc.... Customer's desktop (OptiPlex 5490 AIO) is flashing a 3,3 LED error code during the service call. Which section under the service manual will help you get the information about the Diagnostic LED behavior? Troubleshooting BIOS Recovery from Hard Drive option can be disabled in ____________.
2 - Whenever possible, swap with a good known part to test functionality. When would you run the RMA Shim tool on a Chromebook? In the event of system board replacement. What should a user do to preserve BIOS settings before recovering the system? Set the "Reset NVRAM" option to "Disabled" before starting the recovery process. Which is the easiest way to verify the functionality of motherboard during memory failure? By removing the memory module. If you are attending a service call and see faint white lines on the screen, which process will you initiate? LCD BIST How do you perform a Latitude Self-Heal Recovery? Unplug the AC adapter & remove primary battery --> Disconnect coin-cell (CMOS) battery --> Release the flea power --> Plug-in the AC adapter.
What is the status of the power LED when a motherboard failure has occurred in Vostro 3710? Amber, white (2, 6) Identify the architecture of the Vostro 3520 that is assigned to you for a service call. Intel. Select the values required for online validation of an error code received during the pre-boot system diagnostics test. (Select 3) Service Tag Error Code Validation code Which of the following is true about Pre-Boot System Diagnostics? (Select 3) 1 - Pre-boot system Diagnostics tests your hardware without using the operating system. 2 - The diagnostics go through every detected hardware component and notifies the user of any errors. 3 - When BIOS detects an abnormal condition on the boot, it automatically runs the Pre-Boot System Diagnostics tests. What is BIOS Auto-Recovery?
You are assigned to replace the display of an Inspiron 3521. Identify the correct display size of the laptop from the model's name. 15 inches Which out of these is a probable point of failure for a no power issue in laptops? (Select 2) AC Adapter Frayed pins Identify the primary storage devices. (Select 2) RAM Cache Which are the common reasons affecting memory performance? (Select 2) Defective memory socket Improper seating of memory module
When should you use RTC Reset? (Select 3) To recover from: No POST No Boot No Power Select the BIOS options which support in preparing a device for encryption. (Select
BIOS in UEFI mode Core isolation enabled. Which out of these is a probably point of failure for a no power issue in desktops? (Select 2) Power outlet PSU How do you access BIOS/System Setup using F12 method? (Select 2) 1 - Power on the system, when the Dell logo appears, tap the F12 key to access the one-time boot menu
You have reached the customer site to replace SSD. What will be your first logical step in attending this service call? Run ePSA or SupportAssist diagnostics To prevent CPU pins from bending or any damage to the motherboard, technicians must ensure that: (Select 2) ESD bag is used for repackaging CPU cover is placed back covering the CPU socket Select the steps involved in unpacking parts. (Select 2) 1 - Place the box on a secure surface and break the tamper proof seal with a safe tool. Carefully open the package top or lid. 2 - All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or bottom of the parts. You are at the customer place to fix Vostro 5320 CMOS battery failure. What is the LED code blinking pattern for this issue? 3, 1
If recovery image from both system's primary hard drive & external USB key is present, the BIOS Recovery tool will recover from the external USB. TRUE You want to perform an in-depth test of a device in an Advanced Test in Pre-boot system diagnostics. Which checkbox in the Advanced test will help you attain the desired outcome? Thorough mode A customer is getting a "No bootable device found" message while powering on the system. Which option under the BIOS would help to fix this issue? Boot configuration Which of these is the recommended combination for cleaning electronic components of the system? Isopropyl alcohol and lint free cloth How do you initiate RTC reset?
