Dell Theory of Conflict Prevention, Study notes of History

Download Dell Theory of Conflict Prevention and more Study notes History in PDF only on Docsity!

ay THOMAS L. FRIEDMAN | FOURTEEN The Dell Theory of Conflict Prevention : Old-Time Versus Just-in-Time Free Trade is Gods diplomacy. There is no other certain way of uniting people I S k I A’ | 1 in the honds of peace. -Litch politician Richard Cobden, 1857 A Brief H 18 tory of efore I share with you the subject of this chapter, I have to tell you . alittle bit about the computer that I wrote this book on, It’s related to the theme I am about to discuss, This book was largely written the Twenty-first Century ona ‘Dell Inspiron 600m notebook, service tag number 9ZRJP41. As part of the research for this book, I visited with the management team at Dell near Austin, Texas. I shared with them the ideas in this book and in.re- turn | asked for one favor: I asked them to trace for me the entire global i supply chain that assernbled the pieces that built the laptop that wrote the book. Yes, I wanted to know every part that went into my Dell note- ; UPDATED AND EXPANDED book, what country it came from, and, if possible, the names: of the : people who put it together along the way. Here is what | found out. My computer was conceived when [ phoned Dell’s 800 number on : April 2, 2004, and was connected to sales representative Mujtéba Naqvi, : who immediately entered my order into Dell’s order management sys- i tem. He typed in both the type of notebook J ordered as well as the special features I wanted, along with my personal information, shipping address, > pilling address, and credit card information. My credit card was verified by Dell through its work flow connection with Visa, and my order was Farrar, Straus and Giroux { New York