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A comprehensive review of delta flight attendant training materials, covering key topics such as emergency procedures, safety protocols, and passenger service. It includes multiple-choice questions and answers, offering a valuable resource for delta fa trainees preparing for their midterm exam.
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What type of reporting system would you use to report issues such as: aircraft emergency, passenger disruption, medical emergency, or security issues? ✔✔SRS
What type of reporting system would you use to report issues such as: catering issues, aircraft cleanliness, flight delays, or IFE issues? ✔✔FACTS
An event such as a passenger illness or failure to comply with FAA regulations needs to be reported in SRS by when? ✔✔Upon the completion of your rotation/pattern
An event such as a passenger appearing intoxicated or smoke on board needs to be reported by when? ✔✔24 hrs of incident
A form that correlates to the completion of the SRS report ✔✔AirNotes
A form used to gather information pertaining to a passenger involved in a medical emergency. This form facilitates the communication with flight deck and/or STAT-MD ✔✔Medical Assistance Form
When does Cabin is Secure take place? ✔✔5 min before departure
Who does the Purser/FL need to verbally confirm "cabin is secure" with before the aircraft door is closed? ✔✔Gate Agent
Issues, concerns, or suggestions/comments for areas of improvement during the boarding process may be submitted in the __________ ✔✔Flight Attendant Comment Tracking System
_____________ is the verbal confirmation between the Purser/FL and the flight deck crew indicating all necessary tasks are complete and the aircraft is safe to move from the gate ✔✔Cabin is ready for pushback
What announcement directs passengers to verify all aisle armrests are lowered? ✔✔"Boarding Door Closed"
When arming a door, the very first thing you do is? ✔✔STOP, THINK, LOCATE the girtbar, headrest, or arming lever
Non aspirin, adhesive bandage, antiseptic swabs and gloves ✔✔Routine Supplies
To see if an item has/ hasn't been reported in EFM check the ____ ✔✔Cabin Discrepancy Report
These can be located in the overhead bin adjacent to window exits in select MD88's ✔✔Escape Ropes
How do you conserve battery life on flashlight? ✔✔Unscrew bottom and disconnect the wires
Who does not reference the EFM? ✔✔Air Traffic Control
3 main pieces of information that go onto fault reporting
worksheets? ✔✔3-digit location code,
6-digit FRC code,
Item description
What important information should you provide to a visually impaired pax regarding the Braille in-flight booklet ✔✔Aircraft type
Which aircraft does not have polar gear? ✔✔ 767
What is the highest volume of oxygen that the PO2 tank on board is able to provide? ✔✔4 LPM
A passenger accidentally set their clothes on fire while trying to conceal their smoking. What extinguisher should you use and why? ✔✔Halon, it's essentially nontoxic
Who should you seek instruction from when you see during preflight checks that the circuit breaker was tripped? ✔✔Flight deck crew
What is the maximum weight on an infant life vest? ✔✔35 lbs
Where do you find the information on what equipment is located on your aircraft? ✔✔OBM
Your responsibilities on a Red Emergency includes 1) prepare the cabin for an ___________ ___________ (landing or ditching), 2) instruct the passengers to "_________ _____ __________", and 3) anticipate an evacuation after landing. ✔✔Emergency Evacuation,
"Brace for Landing"
What does TTSR stand for? ✔✔Type of emergency, Time to prepare cabin, Special Instructions, and Repeat back
Three ways to get passengers' attention before passenger briefing begins in a Red Emergency? ✔✔Turn off IFE and Wi-fI, open direct view panels, turn cabin lighting to bright
What are three items used to signal in ditching/water survival? ✔✔Canopy, locator lights, flares
What are the three S's for post evacuation strategy? ✔✔Seaworthiness, Survival, Signaling
What is the TUC for 45,000 ft? ✔✔15 sec
What is the TUC for 30,000 ft? ✔✔2 min
What is the TUC for 15,000 ft? ✔✔30 min
Following decompression, the captain indicates aircraft has reached safe altitude and you remove mask. Your next step is to? ✔✔Obtain PO2, check cabin, visually check lavs for passengers
A passenger is experiencing tingling around joints, tingling/itching skin rash, burning pain in chest and warm sensations after decompression. What could they be suffering from? ✔✔Decompression sickness
A passenger is experiencing dizziness, sleepiness and fatigue, rapid/deep breathing, and bluish discoloration after decompression. What could they be suffering from? ✔✔Hypoxia
In preventing and treating hypoxia, ________ is key ✔✔Providing oxygen
Pain and other symptoms of decompression sickness should be relieved after________. ✔✔Aircraft descent to 10,000 ft
What to do for cabin lighting/ fluorescent ballast (Class C) fire source? ✔✔Turn affected light off
Type of fire that is brief and usually self extinguishing ✔✔Fluorescent ballast
When fighting this type of fire, use of a H2O extinguisher and additional non-alcoholic liquids is recommended to cool ✔✔PED battery fire
Grease residue in oven is what classification of fire? ✔✔Class B
What change has occurred as a result of the attempted London terrorist pilot? ✔✔Limit on liquids
A properly declared package of small arms ammunition with a dangerous goods label would be properly placed where? ✔✔Cargo area
Which type of label would indicate a dangerous good? ✔✔Diamond
Heart pacemaker, dry ice (carbon dioxide solid), and alcohol are _________ in cabin ✔✔Permitted
What item is never permitted in the cabin? ✔✔Self heating meals
Wet-cell wheelchair batteries, LOX, strike anywhere matches, and ammunition are _______________ in cabin ✔✔Prohibited
What dangerous good are you likely to encounter on a trip to Miami because of outdoor activities like scuba diving? ✔✔Oxygen tanks
Frost, signs of leaking, odd balance, and unusual odor is a indication of ________ ________? ✔✔Dangerous good
At what cabin altitude will the emergency oxygen system activate automatically? ✔✔14,000 ft
What color of light on call light panel indicates a passenger has pressed the FA call button? ✔✔Blue
Floor proximity escape path lighting, lighted exit signs, exterior lights, and emergency light switches are components of? ✔✔ELS
IV equipment; diagnostic equipment, airway equipment, medications are items located in the? ✔✔EEMK
_________________should be worn for any type of first aid procedure? ✔✔Non permeable protective gloves
If the aircraft doesn't have a medical communication system, what do you do once you've notified the flight deck of medical situation and completed the MAF? ✔✔Slide the MAF under the flight deck door
After the medical profession has completed the EEMK usage form, you give her the bottom copy and the top copy gets nailed to? ✔✔Air Crew and Passenger Health Services
Passenger Witnesses, FA witnesses, passengers involved and incident details are items that can be found in? ✔✔AirNotes
Passenger demographics, vital signs, in-flight treatment, medical history, and problems/symptoms are items to include in ✔✔MAF
Animals trained to perform a specific function for an individual with a disability. Trained to behave in public. ✔✔Trained service animal
Animals trained for search and rescue, explosives detection, or other official emergency duty. ✔✔Search and rescue
To allow search and rescue animals in cabin, handler must provide written documentation ✔✔True
These types of animals are not required to be in a kennel and may accompany the customer anywhere within their allocated space including lap ✔✔SVAN (trained service) ESAN(emotional support)
If a person needs medical attention on the aircraft, FA's provide first aid as necessary until professional help can be arranged. ✔✔Delta's First Aid Policy