DevOps Implementation Barriers and Success Factors: A Comprehensive Analysis, Schemes and Mind Maps of Computer Science

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2020 DevOps Trends Survey

by Atlassian & CITE Research

Foreword

Over the last 15 years, tens of thousands of organizations have

adopted a DevOps way of working with the help of our tools.

We’ve seen how DevOps has grown from a term only familiar to

technical teams to becoming part of the C-suite vocabulary.

Practices like CI/CD and automation have become the norm in

every engineering organization.

In February of this year, we conducted a DevOps trends survey to

understand where DevOps is going. We surveyed 500

professionals about their success with DevOps, the barriers they

faced, and the impact of tools and culture on their work.

The three major trends we found all speak to one fact. The path to

DevOps is a matter of when, not if - but there are still significant

obstacles along the way.

The research contained in this report has been completed with the advice and assistance of CITE Research. This survey was conducted in a pre-pandemic world and may not be reflective of the realities of DevOps today.

Background & methodology

‣ Employed full-time

‣ Be in Software Development or IT

‣ Manager-level or above

‣ At companies with 101+ employees

‣ Work at an organization that

practices DevOps

‣ CITE Research, on behalf of Atlassian, conducted

an online survey among 500 Developers & IT

Decision Makers in February 2020.

Explore how companies are managing DevOps:

‣ What practices companies have in place for DevOps

‣ How do companies measure DevOps success

‣ Barriers to DevOps transformation

‣ Impact of DevOps practices

‣ Differences in perceptions of DevOps by level, team, etc.

OBJECTIVE METHODOLOGY RESPONDENT CRITERIA

Executive Summary / Survey Highlights

Executives and practitioners don’t see eye to eye.

‣ Confidence in

measurements of DevOps

success vary

‣ Practitioners emphasize

collaboration culture while

executives value individual

mindset

There are still obstacles.

‣ 85% of respondents have

faced barriers in their

DevOps implementation

‣ Lack of skills, legacy

infrastructure, and

adjusting corporate

culture are top complaints

DevOps is now a corporate term.

‣ More than half of orgs

have been practicing

DevOps for over three

years

‣ Over 90% said DevOps

had a direct impact on

business metrics

Executive Summary / The positive impact of DevOps

of respondents

say DevOps has

had a positive

impact on their

organization

Impact on career

78% had to learn a new skill

48% of respondents say it helped

them get a raise

Better deliverables

61% say it helped them produce

higher quality deliverables

Faster deliverables

49% say they see a faster time to market

49% say it improved their

deployment frequency

The top factors in

implementing

DevOps successfully

are the right tools

and the right people.

The top factors in a

DevOps team

performing well

are collaboration and

the ability to

problem-solve.

Executive Summary

While most feel they can effectively measure DevOps success, executives

feel much more confident in their measurements than the practitioners.

Compared to Executives, the Practitioner is:

More likely to agree it is difficult to measure the

impact of DevOps progress and success – 62%

agree compared to 49% of decision-makers

More likely to agree my organization has no clear

way to measure DevOps success –

58% agree compared to 47% of decision-makers

More likely to agree I’m unsure how to improve my

organization’s DevOps processes –

47% agree compared to 34% of decision-makers

74%

Have a way to measure DevOps

success (most commonly

deployment frequency)

97%

Feel they are very or

somewhat effective in

measuring DevOps success

Most are measuring DevOps success/impact

and feel they are doing it effectively…

Detailed findings

DevOps titles are the norm…

Organizations use DevOps in titles – 69% have a team with DevOps in the name and/or employees with DevOps in their titles. ‣ (^) Larger organizations with 500+ employees are especially likely to have a team with DevOps in the title (57%). ‣ Organizations that have been using DevOps for 3+ years are also more likely to have a team with DevOps in the name (57%). 20% 42% 49% 52% We have a team with the name DevOps in the title We have employee(s) with DevOps titles We have dedicated teams responsible for DevOps, but without DevOps in their title We have employees who are responsible for this, but without DevOps in their title

DEVOPS PRACTICES

Which of the following best describes your organization’s management of DevOps? Please select all that apply.

…but almost half of organizations are just starting with DevOps, practicing

it for less than 3 years.

‣ 46% of organizations are relatively new to DevOps with under 3 years of doing it. ‣ 54% of organizations have been practicing DevOps for 3 years or more. 1% 18% 36% 39% 7% Approximately how long has your organization used DevOps practices? Less than one year 1 year to less than 3 years 3 years to less than 5 years 5 years or more

LONGEVITY OF DEVOPS PRACTICES

Unsure

Detailed findings

PERCEPTIONS OF DEVOPS – IMPACT & CHALLENGES PART 2

DevOps has a resoundingly positive impact on organizations…

Nearly all respondents say the implementation of DevOps will have a positive impact on their organization on the future. ‣ Interestingly, decision-maker employees are more likely to say very positive (75% compared to only 60% of practitioners). ‣ Those who measure DevOps success are more likely to say its very positive as well (76%). Positive Negative 30% 1% 69% Generally, what impact do you expect implementing DevOps will have on your organization in the future?

DEVOPS IMPACT

Very

Somewhat

...and it leads to career transformation.

9 out of 10 respondents say DevOps impacted their career ‣ The majority of respondents say DevOps implementation has required them to learn new skills. ‣ Almost half (48%) say it helped them get a raise. ‣ (^) A third had to shift roles. I have had to learn new skills It helped me get a raise I have had to shift roles It has had no impact on my career 8% 31% 48% 78% What impact has DevOps implementation had on your career, personally?

IMPACT OF DEVOPS ON CAREER

Collaboration is the key for DevOps success…

Overall, Collaboration and Ability to problem solve are ranked first among traits of a successful DevOps team ‣ Ops respondents are more likely to rank Ability to problem solve and autonomy #1 at 32%. ‣ Devs are more likely to rank Collaboration #1 36%. ‣ Decision-makers are more likely to rate Forward-thinking as #1 at 18%. Which of the following are the most important traits for a DevOps team/ department to have in order to perform well? Please rate the top 3 traits, with 1 being the most important to a successful DevOps team. Collaboration Ability to problem-solve Alignment/ coordination with other teams Forward- thinking Visibility Autonomy Openness Empathy within the organization

MOST IMPORTANT TRAITS FOR

DEVOPS TEAM TO PERFORM WELL