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DOD Fire Officer 1 - EOC Study Set 163
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Which DoD Instruction directs all branches of service to use the NFPA codes and standards? - ANSWER DoDI 6055.
Title VII of the Civil Rights Act of 1964, as amended, was the most comprehensive legislation of its type in U.S. history. Its intent is to: - ANSWER Eliminate discrimination on the basis of race, color. national origin, religion, sex, age, and pregnancy.
Identify the TRUE statement about a fire officer. - ANSWER The fire officer supervises a fire company in the station and at the fire scene.
An assistant fire chief is: - ANSWER Assigned a specific function or portion of the department to manage.
The individual who has overall authority and responsibility within the fire department is the: - ANSWER Fire Chief
A fire department must have an organizational plan that shows: - ANSWER The relationship between each division and its activities.
Recently, the department issued a new policy for dealing with complaints. The BEST way to implement this policy is to: - ANSWER Issue the new policy in writing and request acknowledgement that it has been read and understood.
It's very important to apply a preventative maintenance schedule by inspecting under the company's control. A preventative matenance schedule should include an inspection of: - ANSWER The fuel/oil levels in generators, power saws, and/or fans.
Identify THREE benefits of collecting factual incident response data. - ANSWER -The data can be used to help the organization determine where and how to focus fire prevention.
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-The data may be used as evidence in a legal case.
-The data can be used to help the organization improve life safety programs and public education efforts.
Identify TWO items you can include with an incident report to make it clear and informative. - ANSWER - Diagram
-Narrative
In order to learn how to use NFIRS reporting system, follow guidelines provided: - ANSWER By the online tutorial.
Which element of group dynamics best describes a "vital group image?" - ANSWER Pride in being part of the fire department
According to Maslow's theory, an individual who chooses to work as a firefighter for personal satisfaction has reached the level of: - ANSWER Self-Actualization
The number one priority of good customer service is to: - ANSWER Deliver the best possible service to the customer.
A citizen approaches Officer Barnes about getting together a CPR class at the community center. The BEST way for Officer Barnes to deal with this request is to: - ANSWER Take the citizen's name and number and refer the issue to the correct division within the fire department.
A fire officer should immediately handle the citizen complaint in each of the situations below, EXCEPT: - ANSWER When a citizen asks for help while you are being dispatched to a call.
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Identify the TWO actions a fire officer must perform when filling out a budget request form. - ANSWER - Identify resources necessary to increase or add a service
-Identify resources necessary to reduce or delete a service
A well written document requires the use of: - ANSWER Complete sentences, correct grammar and syntax, appropriate use of words, and punctuation.
- Maintenance Records
- Activity Records
- Personnel Records - ANSWER 1. Testing fire hoses to prevent failure
- Attendance of classes
- Work improvement plan
Place the steps for handling a citizen complaint in the correct order. - ANSWER 1. Apologize to the citizen for being inconvenienced.
- Identify the nature of the complaint.
- Ask the citizen how he or she would like the complaint resolved.
- If possible and within your jurisdiction, resolve the concern/complaint.
- Document the complaint, following department policies and procedures.
- Follow Up.
Place the steps for the budget process in the correct order. - ANSWER 1. Planning
- Preparation
- Internal review
- External review
- Implementation
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According to Alan Brunacini in Essentials of Fire Department Customer Service, by focusing on only the injured party while ignoring the family you are failing to: - ANSWER Regard everyone as a customer.
According to Maslow, the basic physiological needs of air, food, water, and shelter fall under the category of: - ANSWER Survival
When handling citizen concerns/complaints, one good customer service policy is to: - ANSWER Apologize to the citizen for being inconvenienced.
A primary way of helping the community understand the role, image, and mission of your fire department is: - ANSWER Through your public relations program.
When confronted with a citizen concern pertaining to fire department activities or actions, the fire officer should: - ANSWER Allow the citizen to voice the concern in his or her own way.
When instructed to contact a person who has lodged a complaint against the fire department, the officer should always: - ANSWER Check with supervisors to clarify what information can and cannot be given.
- Preparation
- Presentation
- Application
- Evaluation - ANSWER 1. Make sure all equipment is functional
- Build on what they know
- Provide tutoring
- Make sure the exam tests the objectives
Discipline is BEST defined as: - ANSWER A code of standards and behaviors.
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All fire and emergency services organizations are required to report fire incident responses using: - ANSWER NFIRS
The type of stress that most often causes permanent damage and can lead to serious health problems such as heart disease is: - ANSWER Chronic stress
Firefighter Miles has not been his old self when he comes on duty lately. He seems to be tired, irritable, and forgetful. You realize these may be signs of psychological stress. What action can you take to help Firefighter Miles deal with his stress? - ANSWER Have a one-on-one conversation with him.
A critical incident stress debriefing is conducted to: - ANSWER Focus on the stress associated with the incident and determine if any firefighters require additional conseling.
When developing a fire department fitness program, perform a task analysis to: - ANSWER Determine the level of physical fitness required by the firefighters.
Identify THREE basic questions that should be answered when analyzing any accident resulting in an injury or fatality. - ANSWER -Who was involved?
-What was the root cause?
-What were the circumstances?
According to NFPA Firefighter Fatality Report, the leading cause of fatalities is: - ANSWER Overexertion
Identify TWO NFPA standards developed to improve the health and safety of firefighters. - ANSWER - NFPA 1500
-NFPA 1581
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Identify TWO ways to MINIMIZE the effects of Critical Incident Stress. - ANSWER -Get adequate rest.
-Conduct a Critical Incident Stress Debriefing.
Short term stress is known as: - ANSWER Acute stress
All of the following are general categories of stress causes EXCEPT: - ANSWER Developmental
The point of the accident analysis is to determine: - ANSWER The root cause and to identify what can be learned from the accident.
Identify THREE of the basic questions that should be answered to analyze any accident resulting in an injury or fatality. - ANSWER -Who was involved?
-What were the circumstances?
-What was the root cause?
As the first arriving fire officer at Craft World, you observe heavy fire conditions throughout the building and request a second alarm. What step in the three-step size-up process are you performing? - ANSWER Locate the problem
Identify THREE key pieces of information that you should take into account before you arrive at the incident. - ANSWER -The temperature
-The time of day
-The wind direction
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Steps in the traditional size-up process in the correct order. - ANSWER 1. Gather the facts
- Determine the probabilities
- Review your own situation
- Make resource-related decisions
- Formulate a plan of operation
Identify TWO true statements about an Incident Action Plan. - ANSWER -The IAP must be communicated to all on-scene personnel.
-The IAP need not be in writing, but there must always be a plan.
Following size-up, the first-arriving fire officer must: - ANSWER Develop an Incident Action Plan
Identify FIVE elements that should be communicated and documented in a post-incident analysis. - ANSWER 1. Exposure to hazards
- Incident Overview (date, time, nature of emergency)
- Rehabilitation Operations
- Safety concerns
- Personnel accountability system
The first and highest priority in every emergency situation is: - ANSWER Life safety
The statement that best describes size-up is: - ANSWER An evaluation or assessment of the situation.
After the development of the Incident Action Plan, the next action to be taken is to: - ANSWER Communicate the plan to all on-scene personnel.
Which NFPA standard provides the requirements for the post-incident analysis? - ANSWER NFPA 1500
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Your supervisor has just informed you that Craft World, a local arts and craft store, does not have an up- to-date pre-incident plan. She has asked you to develop one. Before you can update the pre-incident you must: - ANSWER Conduct a pre-incident survey.
You've arrived at Craft World to conduct a pre-incident survey. Take a look at the exterior of this building. Identify TWO important exterior features that should be noted in the survey. - ANSWER 1. The location of fire hydrant(s)
- Distances from Craft World to exposures
Look at Craft World's flat roof. You definitely want to take note of this roof during your survey and record your findings in the pre-incident plan because flat roofs: - ANSWER Often support heavy objects, adding to the dead load of the building.
Building Construction:
Type 1:
Type 2:
Type 3:
Type 4:
Type 5: - ANSWER 1: Fire-Resistive
2: Non-combustible or limited-combustible
3: Ordinary
4: Heavy Timber
5: Wood Frame
When performing your interior survey of Craft World, you found an astounding number of combustible materials. Not only were there large quantities of paper products, paint, and distillates but there were several tanks filled with compressed helium used for blowing up balloons. It is extremely important to note these materials in the pre-incident plan since they can contribute significantly to the buildings: - ANSWER Fuel Load
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5 - Ambulatory Health Care - ANSWER 1 - Used to house individuals under varied degrees of restraint or security.
2 - Used for the display and sale of merchandise.
3 - Provides sleeping accommodations for normal home/housing purposes.
4 - Used for medical treatment or care of four or more persons and must provide sleeping accommodations for occupants.
5 - Used to provide medical services or treatment simultaneously to for or more persons on an outpatient basis.
The type of occupancy that includes facilities where products are manufactured or where processing or repair operations are conducted is called: - ANSWER An Industrial occupancy.
SCBA should be worn by anyone entering this building after the fire because: - ANSWER Toxic gases may be present, but undetectable.
The FIRST step you should take to determine what may have caused this fire is to: - ANSWER Interview witnesses, the person who phoned in the fire, and the first arriving emergency personnel.
The fire at Craft World was started in the wrapping paper aisle. Identify TWO specific clues you would expect to find in that aisle. - ANSWER -A deeper char
-The greatest area of damage
While investigating a fire in a women's dormitory, you enter the bathroom to find a hairdryer, curling iron, electric curlers, and an electric toothbrush all attached to the same outlet. This common cause of electrical fires is classified as: - ANSWER Improper use of equipment.
An earthquake just hit the area and emergency calls reporting fires are starting to come in. In all likelihood, many of these fires will be reported as: - ANSWER Natural
The MOST appropriate way to secure this scene and protect any evidence is to: - ANSWER Cordon off the area surrounding the building and work with law enforcement to post one or more guards to ensure that no one crosses the line.
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You're still waiting for the department's fire investigator to arrive at Craft World, but the owner is insisting she be allowed to check out the damage. The most appropriate course of action is to: - ANSWER Allow the owner to enter, but make sure she is accompanied by an authorized person person and log her entry.
The witness who saw the little boy striking matches in the wrapping paper aisle at Craft World is a clear example of: - ANSWER Direct Evidence
As part of your investigation at the Craft World fire, why would you collect and preserve broken glass as evidence? - ANSWER The look for fingerprints
Most single family and multi-family dwellings are made of: - ANSWER Type V construction
Fire control considerations of most modern mercantile and commercial buildings depend primarily on the: - ANSWER Fuel load
Place the three main considerations during an interior inspection in order of their priority.
-Property Conservation
-Life Safety
-Fire Control - ANSWER 1 - Life Safety
2 - Fire Control
3 - Property Conservation
Drawings are an effective way to communicate a building's layout in the pre-incident plan. The type of drawing that depicts how the building is situated relative to other buildings and streets is: - ANSWER A plot plan
All components of a fire alarm system are connected to and monitored by the system's: - ANSWER Control panel
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Establishing a perimeter for smaller incidents can usually be accomplished with: - ANSWER Fireline tape or rope tied to objects surrounding the area.
A candidate who fails a skills test twice has an opportunity to retake the failed performance test but the time period between tests cannot exceed ___ calendar days. - ANSWER 90
The key to successful performance testing is: - ANSWER To ensure fairness and consistency.
Identify THREE skills tests that are used during the Fire Officer I testing. - ANSWER 1. Administration
- Health and Safety
- Fire safety Research
The most comprehensive legislation dealing with civil rights in U.S. history is the: - ANSWER Civil Rights Act of 1964
DoDI 6055.6 requires all fire departments in all branches of service to follow: - ANSWER The National Consensus Standards
Unwritten policies are sometimes referred to as: - ANSWER Organizational norms or past practicies
As a fire chief's change agent, the company officer must always: - ANSWER Maintain a positive posture toward the change.
A guide to decision-making within an organization is referred to as: - ANSWER A Policy
Feedback is an important part of communication because it: - ANSWER Allows the sender to determine whether or not a message is understood.
When speaking with reporters, "off the record" information: - ANSWER Does not exist; everything you say may be used
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Match each type of report with the description of the information in that record.
- Testing fire hoses to prevent failure
- Attendance of classes
- Work improvement plan - ANSWER 1. Maintenance Records
- Activity Records
- Personnel Records
Identify TWO types of casualty reports filed on NFIRS. - ANSWER -Civilian Casualty Report
-Fire Service Casualty Report
it is essential that any reports you write are: - ANSWER Clear, objective, and factual
Memos are used most often for: - ANSWER Communication within the department or the organization.
Identify TWO items you'll need to enter into the computer system in order to gain access to certain files on the system. - ANSWER -User name
-Password
The best way to deal with a community need is to: - ANSWER Handle the need if possible; if not, refer the individual to the correct person or agency.
If you do not have the authority to deal with a community need, the best course of action is to: - ANSWER Up-channel the need to someone within your department
The element of group dynamics defined by members of a group who recognize the existence of their group and take pride in it is a: - ANSWER Vital group image
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Business letters should be as concise and well-written as possible because they are a reflection on the: - ANSWER Fire officer and the department
Fire department customer service delivery on the business-end involves: - ANSWER Workers, Bosses, and Customers
What action should you take before responding to a public inquiry? - ANSWER Listen to the citizen's questions carefully to determine the information the citizen is seeking.
All of the following are levels of progressive discipline EXCEPT: - ANSWER Effective
The process of planning, organizing, directing, and controlling resources and activities in order to minimize harmful effects is know as a: - ANSWER Risk Management Plan
Identify THREE ways a firefighter can reduce the affect of psychological stress. - ANSWER 1. Eat a balanced diet
- Take a vacation
- Laugh
Identify TWO delayed signs of critical incident stress. - ANSWER -Refusing to work
-Feeling guilt
After all the information for an accident or injury has been gathered, compile the information for: - ANSWER Analysis
The main purpose of analyzing an accident is to: - ANSWER Determine a root cause
The first and hoghest priority in every emergency sistuation is: - ANSWER Life safety
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Identify FOUR questions that the size-up process should answer in an emergency situation. - ANSWER 1. What resources will be needed to resolve the situation?
- What is likely to happen?
- What has happened?
- What is happening?
Tactical objectives are: - ANSWER Statements of measurable outcomes.
The first step in communicating the Incident Action Plan to all on-scene personnel is to: - ANSWER Transmit a report of conditions and assume command of the incident.
When an incident involves more than one jurisdiction or agency it is necessary to use: - ANSWER A unified command structure
During the process of determining the "fuel load" of a structure, the bulk of the load results from the: - ANSWER Building Contents
What type of fire protection equipment provides a means of manually applying water to fires in large one-story buildings or multi-story buildings? - ANSWER Standpipes
When surveying a building roof, a fire officer's primary concern is: - ANSWER The potential for sudden and unexpected collapse.
According to the Life Safety Code, a facility used to teach seventh grade math classes to groups of 25 students is classified as: - ANSWER An educational occupancy.
Identify THREE circumstances or factors necessary for a fire to occure. - ANSWER 1. A competent ignition source
- The material first ignited
- Actions that bring together an ignition source and material
