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A comprehensive review of emergency medical dispatch (emd) protocols and procedures, focusing on the mpds (medical priority dispatch system). It includes multiple-choice questions, true/false statements, and fill-in-the-blank exercises covering key concepts such as call processing objectives, the roles of an emd, the components of the mpds, and the importance of structured call taking. Designed to help individuals preparing for emd certification or those seeking to enhance their understanding of emergency medical dispatch practices.
Typology: Exams
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All actual response assignments and emergency modes are:
A. dictated by the IAEMD council of standards.
B. listed on the MPDS response grid.
C. predetermined by local medical control and EMS administration.
D. Determined by individual EMD's based on the specific needs of each case.
C. Predetermined by local medical control and EMS administration.
Medical professionals and communications experts from around the world contribute to the ongoing development of the MPDS.
True/False
True
Which of the following best describes the difference between certification and accreditation?
A. Agencies are certified, and individuals are accredited.
B. Individuals are certified, and agencies are accredited.
C. Certification and accreditation are the same thing.
B. Individuals are certified, agencies are accredited.
List the 6 roles of the EMD
-Telephone interrogator
-Dispatch Life Support (DLS) insrtuction provider
-Resource allocator (triage) - who needs help, what help, and in what priority.
-Logistics Coordinator
-Field communicator
-Life impactor
****** Last four call processing objectives.
-Safety
-System Response
-Patient Care
-Information for responders
List 5 benefits of structured call taking and protocol use
-Established standard of care
-Prioritized responses
-Quality improvement procedures
-Certification and accreditation
-Reduced exposure to liability.
The MPDS symbol (Imagine peacock with arrow pointing left) directs the EMD to:
A. Go to PDI's, then DLS links
B. Send and go to PDI's
C. Send, PDI's, and return to questioning
D. Send and return to questioning
D. Send and return to questioning
False
Words or phrases printed in ALL UPPERCASE text in the MPDS key questions indicate that
A. a DELTA level response is available for the situation
B. the word or phrase should not be read to the caller.
C. A definition is available for the word or phrase in the additional information section of the protocols
C. A definition is available for the word or phrase in the additional information section of the protocols
When a second prty caller cannot tell if the patient is breathing or not, the patient should be considered to be not breathing until proven otherwise.
True/False
True
A second party caller reports that his 8 year old sister is currently having a seizure. The patient is not away and not breathing. What is the best CC protocol? (Refer to MPDS chief complaint classification table)
A. 6: Breathing problems
B. 9: Cardiac or Respiratory Arrest/Death
C. 12: Convulsions/Seizures
D. 31: Unconscious/Fainting (Near)
C. 12 - Convulsions/Seizures
An alert, first party caller reports that he was just bitten by a rattlesnake. What is the best CC protocol? (Refer to MPDS chief complaint classification table)
A. 2: Allergies (reactions)/Envenomation (Stings/Bites)
B. 3: Animal Bites/Attacks
C. 23: Overdose/Poisoning (Ingestion)
D. 27: Stab/Gunshot/Penetrating Trauma
A. 2: Allergies (reactions)/Envenomation (stings/bites)
List the 5 primary components of the MPDS
-Case entry protocol
-CC protocols
-Diagnostic and Instruction Tools
-PAI's
-Case Exit Protocols
List the 6 primary components of the MPDS CC protocols
-Key Questions
-Determinant Descriptors
-PDI's
-Critical EMD Info (CEI)
-Dispatch Life Support Links (DLS Links)
-Additional Information
******* List the 4 commandments of the EMD
-Chief Complaint
A. Exactly as written
B. According to the script, in a materially identical way
C. only when the emergency rule exists
D. only when the EMD has no previous field experience
A. Exactly as written
The head tilt is the only recognized method of airway control in the PAI dispatch environment
True/False
True
DLS instructions for relieving any airway obstruction include the use of back blows as a last resort
True/False
False
Compressions only and compressions 1st CPR are the same thing
True/False
False
Not all panel directors are contingent on the answer to an operant question.
True/False
True
JeffCom 911 is a compressions only PSAP, however the test requires:
Compressions 1st
What is agonal breathing?
Breaths less frequent than once every 8 seconds and sounds like gasping for air or slow snoring
What to do when someone is not breathing?
Send Echo-9-
Go to PDI - A
Get to NABC-
For a stroke - time frame for JeffCom is 24 hours, but for the test its:
3 hours
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