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A comprehensive set of exam questions and answers related to emergency medical dispatch (emd). It covers key concepts such as determining the nature of a call, providing medical instructions, and understanding the legal and ethical considerations involved in emd. The document also includes information on vital signs, levels of consciousness, and common medical emergencies. It is a valuable resource for students preparing for emd certification exams.
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Emergency Medical Dispatch (EMD) ✔✔combination of telecommunications skills and medical knowledge Determine Nature of Call ✔✔without diagnosing the medical problem or condition Successful E.M.D ✔✔should be clear, concise and use accurate speech Law Enforcement ✔✔Police officers are also part of many E.M.S systems Hospital/Emergency Care Facilities ✔✔Hospital emergency departments and other emergency care facilities also are included in most E.M.S systems Tiers of E.M.S System Structure ✔✔- First Responders provide immediate response to events that are determined to be highly urgent
MYTH: Using the E.M.D Guidecards increases the amount of time and resources required to process a call (FACT: Sometimes response time even decreases) FACT: C.P.R instructor certification is not as vital as being able to tell a caller how to do it via telephone instructions using the approved E.M.D Guidecards Liability ✔✔you are ultimately responsible for your actions Negligence ✔✔Intent to harm is not required to prove this Proximate Cause/Causation ✔✔Plaintiff has to show a direct relationship between the action or inaction of the E.M.D and the injury and claimed damages to the patient Good Samaritan Laws ✔✔These laws do not apply to you while on the job Patient Confidentiality ✔✔Medical calls demand a higher standard of this HIV Patients ✔✔These patients can and have been discriminated against and it is for this reason that the US Dept of Justice recommends against relaying this information about them Standard of Care ✔✔Judged in comparison to:
protects the soft tissues and organs below it from injuries
Breathing Difficulty ✔✔People in true respiratory distress are putting all of their efforts and energy into trying to breathe or getting where they think there might be more air Animal Bites ✔✔non-urgent (traumatic incident type) Fall Victim ✔✔Traumatic Incident Card Abdominal Pain ✔✔Medical Incident Card Allergic Reaction ✔✔Medical Incident Card Cardiac Arrest ✔✔Time/Life Critical Obstructed Airway ✔✔Time/Life Critical Near Drowning/Drowning/Diving/Water Injury ✔✔Time/Life Critical ASTM QA/QI Standards ✔✔ 7 - 10 percent standard review of calls received by an E.M.D agency
Problem Calls ✔✔Handling these calls and the expectations that come with them can be extremely stressful Stress ✔✔Mental is one kind and physical is brought on by a variety of conditions and situations Burnout ✔✔Three phases:
Critical Incident Stress Management (CISM) ✔✔a comprehensive, systematic and multi- component approach for the reduction and control of harmful aspects of stress Critical Incident Stress Debriefings (CISD) ✔✔ 1 - 1/2 to 3 hour group meetings designed to reduce the impact of an event and accelerate the recovery of the personnel