Ensuring Effective Global HR Practices, Exams of Human Resource Management

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SHRM SCP Senior Certified Professional

2024-2025 Exam Review Questions and

Answers 100% Pass | Graded A+

David Mungai [Date] [Course title]

SHRM SCP Senior Certified Professional

2024-2025 Exam Review Questions and

Answers 100% Pass | Graded A+

"Which strategy for international assignees best helps to improve their overall experience and reduce their sense of isolation? - Answer>> Ensuring that assignees are equipped with communication platforms and technologies" How does HR contribute to diverse locations in a multidomestic strategy? - Answer>> By coordinating subsidiary activities to ensure that culture and policies are consistent with those of the home country, Local culture and values are accommodated in a multidomestic strategy; still, there remains a need to coordinate them with the overall organizational culture. How does an understanding of global forces benefit HR practices in a traditional organization? - Answer>> Hyperconnectivity has changed the way employees access information in the workplace. How can an organization ensure a smooth repatriation of an employee after an international assignment? - Answer>> Provide assurance that skills and experience attained during the assignment will be used as part of a new assignment. A multinational corporation is expanding quickly through acquisitions. It aims to create efficiency and innovation by integrating all its operations. What might the VP of HR advise the management committee in this case? - Answer>> Budget time and resources to revise policies and practices and train all personnel. One of the challenges facing an organization that is seeking global integration of acquired entities is that these entities have established their own policies and processes and will adhere

Which initiative is most likely to have the biggest impact to an organization's local responsiveness globalization strategy? - Answer>> Deploying strong mentoring and talent management programs in host-countries. An local responsiveness strategy commits an organization to achieving a greater reliance on local expertise. This calls for increased investment in developing local talent and creating a new class of local leaders. A global firm is planning to take a polycentric approach to its philanthropic programs. Which is the most likely outcome of taking this approach? - Answer>> Donations will be more aligned to local community needs. According to the upstream/downstream strategic model what HR activities are most likely to be placed at headquarters? - Answer>> Workforce alignment. The upstream/downstream model considers it useful to localize downstream HR activities (compensation, benefits, labor relations), placing them closer to HR customers. Upstream functions (strategic planning, workforce alignment) should be closer to corporate headquarters. Which step moves an organization from being multinational to globalized? - Answer>> Accommodating a multidirectional flow of ideas. The organization's information and knowledge need to be shared among all locations in a globalized organization. Acquisitions in other countries could make an organization multinational, but to become a truly globalized organization, ideas, goods, and products must flow in many directions. Which best describes a company with a polycentric approach to globalization? - Answer>> Local cultural norms are understood and implemented locally. In the polycentric orientation, entities are allowed a large measure of independence as long as they are

profitable and may adapt to local culture and legal compliance as needed. How does an understanding of Perlmutter's orientations provide HR with a blueprint for developing effective global staffing strategies? - Answer>> Staffing strategies need to include an understanding of the relationship between headquarters and subsidiaries. Which situation is most likely to cause reverse culture shock? - Answer>> Repatriation without enough notice.A multinational corporation is hiring skilled workers who have left their countries because of civil unrest and natural catastrophes. In some cases as many as a hundred new employees may have emigrated from the same or neighboring towns. How might the CHRO respond to this situation? - Answer>> Offer cultural training for both managers and their new employees.The head of HR must consider the needs and effects of this new workforce. Managers will be more effective if they understand their employees' cultures, and employees will feel more engaged and committed to the employer if they understand the host country's culture. What is one of the three considerations for understanding global forces? - Answer>> While the effects of a given global force are also global, their impact may be felt uniquely by different cultures, industries, and organizations. What term describes a web of interconnectedness or the movement of people (labor) and knowledge (technology) across borders? - Answer>> Globalization A natural disaster results in a major disruption to a country's manufacturing of goods that are exported worldwide. Far-reaching

A male employee is concerned that he is treated differently given different work than coworkers and excluded from meetings. This treatment began after the employee disclosed that he had gone through a gender change. What provision under Title VII of the Civil Rights Act should the HR manager investigate? - Answer>> Sexual harassment/hostile work environment. Under Title VII of the Civil Rights Act, a hostile environment includes discriminatory conduct so severe and pervasive that it unreasonably interferes with an individual's performance, creates an intimidating, threatening, or humiliating work environment, or perpetuates a situation that affects the employee's psychological well-being. Which action best ensures compliance under the Equal Pay Act?

• Answer>> Reviewing salaries for factors other than gender. Under the Equal Pay Act, gender cannot be a factor when determining salaries. Therefore, organizations must base salaries on factors other than gender. What laws must be considered when administering return-to-work programs? - Answer>> FMLA and ADA. An employee may be covered under the FMLA or the ADA, depending on the situation. These laws must be considered when making decisions affecting ill or injured employees. Which action would best assist HR in mitigating the risk of litigation? - Answer>> Consult with the company attorney and prepare for complaints. HR can best mitigate the risk of litigation by consulting with employment lawyers and preparing appropriate processes that address potential complaints in such a way as to ensure a prompt, consistent and legally safe response. What are the three basic principles of the National Labor Relations Act (NLRA)? - Answer>> The three basic principles of the NLRA are free collective bargaining, the exclusivity principle, and structural autonomy.

An acquisition makes it likely that several lines in a factory will close shifting work to another facility. This would mean the loss of more than 500 jobs. Before that can happen a natural disaster damages the factory. Management wants to lay off the workers now. What should HR advise about complying with WARN? - Answer>> Because of the natural disaster, the employer may be excepted from WARN and should consult a lawyer. Federal inspectors cite an employer for multiple health and safety violations. The employer was already aware of these issues and working to correct them. What measures might the employer take to avoid or reduce penalties? - Answer>> Document recent efforts to correct issues. Employers may point to their good-faith efforts to correct issues as a way of reducing OSHA penalties. At which stage of the employee life cycle should HR begin documenting compliance with employer record-keeping requirements? - Answer>> When a candidate applies for a position. HR should begin documenting compliance with employer record-keeping requirements when a candidate applies for a position. Employers should be able to support nondiscriminatory recruitment and selection practices even during the pre- employment period. An employer wants to hire 15-year-olds to work 4:00 p.m. to 8: p.m. Monday through Friday. What should HR advise management? - Answer>> This may violate the Fair Labor Standards Act (FLSA). When an HR manager receives notification of an employment- related lawsuit which action should be taken first? - Answer>> Issue a litigation hold letter. Issuing the appropriate notifications prevents the loss of potential evidence and allows for further

essential to ensuring that regulations are practical and enforceable. HR professionals should stay abreast of these proposals and submit comments. What agency should an employer contact with questions related to a new pregnancy discrimination regulation? - Answer>> Equal Employment Opportunity Commission (EEOC) Which is a benefit of transitioning from paper to electronic document retention? - Answer>> Reduction in physical storage space required. A company is forced to change the status of some full-time employees to part-time following poor annual performance. The company intends to change the status of the affected employees back to full-time as soon as sales allow. One affected employee is away from work at the time of the reclassification due to a temporary disability. How does COBRA coverage apply to the employee? - Answer>> The employee is able to continue benefits for up to 29 months. Which employee would be covered under the whistleblower protections in the Sarbanes-Oxley (SOX) Act? - Answer>> Employee who raises allegations of fraud to the Securities and Exchange Commission. SOX protects employees from retaliation when they raise allegations of fraud to either a federal agency or a member of the organization who has the authority to "investigate, discover, or terminate misconduct." Raising the allegations to the Securities and Exchange Commission would qualify employees for protection under the act. How would a bank teller who works 38 hours per week and is paid $36000 per year be classified under the Fair Labor Standards Act (FLSA)? - Answer>> Nonexempt employee, According to DOL Fact Sheet #17, an employee would need to meet the salary

requirement of $684 per week ($35568 per year) in order to be exempt. The employee would also need to fit into one of the white-collar exemptions (executive, administrative, professional, outside sales, and, depending on the state, computer employees). A bank teller would most likely not fit into one of the white-collar exemptions, regardless of making above the salary threshold. According to the Occupational Safety and Health Act which action would most likely result in an employer citation? - Answer>> Failure to provide training mandated by OSHA standards. Providing training mandated under specific OSHA standards is a key responsibility as part of the employer's efforts to keep employees informed, healthy, and safe. Which company is covered by the Worker Adjustment and Retraining Notification (WARN) Act? - Answer>> A company that has had 50 full-time and 50 part-time employees working 30 hours a week over the last 12 months According to the Fair Labor Standards Act, when must overtime be paid to a nonexempt employee? - Answer>> When the employee works 43 hours in a week even though the individual is salaried. All nonexempt workers must be paid overtime pay: 1. times their regular rate of pay for hours worked in excess of 40 hours in any workweek. An industrial cleaning manufacturer is relocating its manufacturing operations back to the United States. Which legal compliance change should the organization prepare for? - Answer>> New incident reporting responsibilities under OSHA as the organization enters into a high-hazard industry. As an organization starts operations in a high-hazard industry such as manufacturing, it must prepare to comply with OSHA incident and illness reporting requirements.

trusted to host key legal documentation. Power system integrity, the likelihood of natural disasters, and file accessibility could all be key concerns for an organization but do not represent security concerns that are within the control of the software provider. Individuals and organizations have been invited to express their views and concerns regarding the salary threshold for exempt and nonexempt employees. What is the legal term for this event? - Answer>> Public comment period. Which legislation protects workers displaced in the merger of two corporations with at least 100 employees? - Answer>> Worker Adjustment and Retraining Notification Act. If a merger of two corporations results in layoffs, the Worker Adjustment and Retraining Notification (WARN) Act indicates that workers must be given a 60-day notice prior to the layoff. Which statement regarding the Employee Retirement Income Security Act (ERISA) is true? - Answer>> Most private sector retirement plans are subject to ERISA guidelines. ERISA exempts only governmental employers (federal, state, and local governments) and churches. A company with 45 employees intends to increase its staff by 15% within the next month. What policy and compliance factor will be affected by this increase in staff? - Answer>> Eligibility for protected FMLA leave. With a 15% increase in the next month, the company will go from 45 employees to 52 employees and will now be a covered employer under FMLA. This will require providing required notices as well as the development of the FMLA policy. An employer is being sued by a former employee, and the case is entering the discovery phase. Which information would be considered attorney work product and therefore exempt from

discovery? - Answer>> HR director's e-mail to the employer's attorney explaining the complaint. Attorney work product refers to information shared by an attorney and client in preparation for litigation. The e-mail to the attorney would be considered work product. Four qualified beneficiaries, including a spouse and three adopted stepchildren under the age of 26, are insured under the employed spouse's fully insured employer health plan when the employed spouse unexpectedly passes away. Under what act can the deceased employee's qualified beneficiaries maintain health coverage for an applicable, finite period? - Answer>> Patient Protection and Affordable Care Act (PPACA). Why would HR direct an organization to be involved in philanthropy efforts at the local level? - Answer>> Local government officials may be influenced by organizational efforts. Local governments may be influenced by the organization's efforts as they see what the company is doing to help local groups. How should an HR director handle allegations of sexual misconduct by an employee who has recently resigned and received substantial severance in order to avoid possible retaliation? - Answer>> Report the allegations through the company's confidential fraud, waste, and abuse tip line. The HR director should immediately report the allegations through the company's confidential fraud, waste, and abuse tip line because it ensures that the matter is reported and investigated while also ensuring self-protection. What is the relationship between an organization's code of conduct and its specific policies and procedures? - Answer>> The code of conduct can be used as the basis for detailed policies and procedures specific to the organization's regulatory requirements

Answer>> Setting priorities and objectives. The key tasks at the implementation stage are to set strategy and priorities and objectives (including how intermediate tactical steps will lead to long-term objectives) and to implement the action plan. An organization has committed to sustainable business practices focusing on reducing energy use waste and pollution. What community action would be a logical extension of this value? - Answer>> Lobbying for better bus service to the organization's facility Why should a firm require its supply chain to mirror its code of conduct? - Answer>> Producing better products supports the growth of business. When all in the supply chain have the same code of ethics, the result is better products and services. Which is the most significant impact of the triple bottom line? - Answer>> It serves as the foundation for measurement and reporting of sustainability performance. The triple bottom line has become the foundation for measurement and public reporting of CSR or sustainability performance by multinational corporations. That in turn is significant because it allows fair and consistent comparisons and evaluations of corporate sustainability performance. What statement best defines cultural relativism? - Answer>> Ethics is determined by local culture, laws, and practices. Cultural relativism holds that ethical systems do exist but that norms are influenced by local culture, laws, and practices What best demonstrates ethical universalism? - Answer>> Fundamental principles apply in all cultures;Fundamental principles apply in all cultures.

The corporate social responsibility (CSR) initiative team has reviewed all organization systems and procedures interviewed all upper management personnel and surveyed all employees as to current attitudes concerns and goals. Which item will complete the assessment phase of the CSR strategic process? - Answer>> Consulting with external stakeholders. A global corporation is reviewing existing international principles to develop its' corporate social responsibility strategy. While the OECD Guidelines and ISO 26000 are in general agreement on most issues there are significant differences to consider. Which set of guidelines should the organization follow? - Answer>> The organization should adapt from OECD and ISO 26000 those elements that seem most consistent with their own strategic goals and values. Which strategic initiative is an example of creating shared value?

• Answer>> Providing an incentive for opting out of paper statements. An organization is looking to become an employer of choice and achieve increased success in its current markets. To accomplish this there has been a greater desire to incorporate a CSR strategy. How best should HR support this change? - Answer>> By redefining stakeholders. HRM must engage both internal and external stakeholders to identify ways in which the organization can contribute to the social and environmental vitality of those most affected by the company's actions. What is the best way HR can help create value in social corporate responsibility? - Answer>> By gathering input from external stakeholders. By talking with external stakeholders, the organization can see how the organization's communities and customers view current CSR performance and help in determining where the organization should focus its efforts.

How does a corporate social responsibility (CSR) program impact employee retention? - Answer>> Increases brand image as an ethical and sustainable organization. Employees want to be associated with an organization that is viewed by the public as ethical and sustainable. An HR vice president is adding goals to the corporate social responsibility strategy. Which leadership activity best supports this endeavor? - Answer>> Serving on a board of directors. By serving on a board of directors, they are looked upon as being a leader in the local community. Volunteering, donating, and recycling are activities all people can be part of. A multinational company is assessing its corporate social responsibility (CSR) goals and expectations for the coming year. How can HR best help with this initiative? - Answer>> By gathering information from stakeholder focus groups. In the assessment stage of the CSR strategic process, stakeholders are consulted to help the organization see how its efforts are viewed. An organization introducing its first environmentally sustainable product line is in what phase of the sustainability maturity curve? - Answer>> Integration. The organization is entering the integration phase, in which sustainable practices are integrated into the organization's business practices. Organizations in this phase have redesigned their products or services (to include sustainability benefits) or their processes and procedures (to make the business itself more sustainable). During what stage of the corporate social responsibility (CSR) strategic process does HR create a scorecard of HR responsibilities, objectives, priorities, and metrics? - Answer>> Plan implementation.

During a period of unprecedented turnover what action should HR recommend to reduce the high turnover? - Answer>> Analyze the current workforce to ensure that the current talent meets future needs. An organization that has decided to sell a long-held subsidiary is considering potential buyers. What information should the HR leader provide to leadership in this phase? - Answer>> Employee census for the subsidiary that includes current roles and total current compensation. The value of the workforce that has been selected for divestiture is useful information that HR can provide as the organization is considering target buyers. A total head count along with the current cost of each employee will be needed. This occurs as the second step of the divestiture process, after the candidate for divestiture is identified. How can an organization demonstrate to women a commitment to their career development and retention? - Answer>> Implement a succession plan that provides leadership development and training opportunities. Succession planning demonstrates to employees that the organization has an interest in their knowledge and skills and their career development. Which initiative is most likely to provide the best outcome for a multinational organization incorporating a new knowledge management system? - Answer>> Adding translations for a wide range of languages.Removing barriers such as language helps to ensure that everyone in the organization, regardless of location, can access and understand the information. As part of a new CHRO's onboarding activities a workforce analysis was conducted. As a team building exercise she is facilitating the HR team in the development of a staffing plan that will be presented to leadership. What guides the goals for the plan? - Answer>> Gap analysis data. The process of reconciling