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Express Lane Operator Certification Exam |
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Which of the following are a benefit to building Express Lanes? a. Provide drivers with travel choices b. Offer a more predictable travel time c. Deliver a long-term solution to congestion management d. All of the above - ✔✔d. All of the above Where are the starting and ending points of the 589 express lanes segment 1? a. Wilsky to Gunn Hwy b. Memorial Hwy to Gunn Hwy c. Dale Mabry to Van Dyke Rd d. Hillsborough Ave to Memorial Hwy - ✔✔b. Memorial Hwy to Gunn Hwy Where are the starting and ending points of the 589 express lanes segment 2? a. Hillsborough Ave to Gunn Hwy b. Dale Mabry Hwy to Memorial Ave c. Memorial Ave to Wilsky Blvd d. Gunn Hwy to Dale Mabry Hwy - ✔✔d. Gunn Hwy to Dale Mabry Hwy Which of these vehicles are permitted to use the Express Lanes? a. A two-axle vehicle with a SunPass
b. A truck with three or more axles c. A vehicle towing a boat d. All of the above - ✔✔a. A two-axle vehicle with a SunPass Drivers may be billed via "Toll by Plate" on the Veterans' Express Lanes True or False - ✔✔False Express Lane marker are placed how many feet apart? a. 2 feet b. 5 feet c. 10 feet d. 15 feet - ✔✔b. 5 feet Express Lane markers are made to be easily removable True or False - ✔✔False How many consecutive express lane markers must be missing to be considered an emergency? a. 1 b. 2 c. 3 d. 4 - ✔✔c. 3 What hours do the SR 589 IRT and Flatbed trucks operate? a. 6am-10am, 4pm-8pm (M-F) b. 5am-9pm (M-F)
a. DBI b. Jorgensen c. Roadway Maintenance d. Ryan Brown - ✔✔a. DBI Asset Maintenance requires what response time to the Express Lanes during after-hours/weekends? a. 30 minutes b. 45 minutes c. 60 minutes d. 2 hours - ✔✔a. 30 minutes If an event is blocking the buffer area between the general toll lanes and the express lanes, what should the toll rate in the Express Lanes be set to? a. Maximum toll b. General toll only c. $ d. Held to current amount - ✔✔d. Held to current amount Road Rangers are allowed to cross the solid double white line and plastic express lanes marker when responding to and departing an event. True or False - ✔✔True Which of the following is the location where the flatbed Road Ranger truck stages during AM peak? a. MP 3, Memorial Hwy b. MP 8, Wilsky Blvd
c. MP 14, Van Dyke Road d. None of the above - ✔✔b. MP 8, Wilsky Blvd Which of the following is the location where the flatbed Road Ranger truck stages during PM peak? a. MP 3, Memorial Hwy b. Exit 9, Gunn Hwy c. MP 14, Van Dyke Road d. None of the above - ✔✔b. Exit 9, Gunn Hwy An Express Lane Segment is defined as a portion of the Express Lanes facility having one point of ingress and one point of egress. True or False - ✔✔True An Express Lane Trip is defined a travel through two or more sequential segments. True or False - ✔✔True In an embedded TADMS, what is the destination/price on the top line referred to in SunGuide? a. A b. B - ✔✔a. A If a closure is expected to last longer than ____ minutes, you should utilize Roadway Maintenance to implement a hard closure. a. 15 minutes b. 30 minutes c. 45 minutes d. 1 hour - ✔✔b. 30 minutes
For a crash blocking all lanes at MP 182 NB, who is an appropriate contact? a. Yeehaw Junction Toll Plaza b. Ft Drum Service Plaza c. Ft Pierce Service Plaza d. All of the above - ✔✔c. Ft Pierce Service Plaza For a crash blocking all lanes at MP 76 NB, who is an appropriate contact? a. District 4 TMC b. Pompano Service Plaza c. Glades Rd Toll Plaza d. All of the above - ✔✔d. All of the above During special events, who should you contact to change the lane status indicator light on the toll plaza at MP 2X? a. FHP b. Roadway Maintenance c. Sunwatch d. Facilities - ✔✔c. Sunwatch A checklist is required for which of these events? Select one: a. A crash blocking the left lane for 7 minutes with a two mile delay b. A crash blocking the right lane for 11 minutes with no delays c. A road work blocking a lane for seven hours
d. All of the above require a checklist - ✔✔a. A crash blocking the left lane for 7 minutes with a two mile delay How do you access the Carousels for the Video Wall touring? Select one: a. Folder "Managers", subfolder "SPIDs" b. Folder "Operator", subfolder "Video Wall Tours- Pompano" c. Folder "Operator", subfolder "Video Wall Tours- TL" d. B and C - ✔✔d. B and C What locations on the Turnpike system require Operators to remove graphics from the DMS before posting? Select one: a. SR 528 b. SR 869 c. SR 589 d. All of the above - ✔✔b. SR 869 TMC performance measures state that the TMC should activate RISC within how many minutes of a RISC activation request? Select one: a. 2 b. 3 c. 5 d. 10 - ✔✔b. 3 An Autobase Road Ranger will be patrolling during mid-day hours on Saturdays and Wednesdays to remove tire debris from the right shoulder. This truck may also be dispatched to major events if needed.
Select one: a. Terminate the response plan for the Congestion event b. Keep the Congestion messaging on all the DMS c. Activate the Crash response plan in concurrence with the Congestion event d. Remove the 511 only for the Congestion event - ✔✔c. Activate the Crash response plan in concurrence with the Congestion event If a police vehicle is observed on BlinkLink going the wrong direction in response to a crash on the mainline, what is the appropriate SunGuide event type? Select one: a. Wrong Way Vehicle b. Disabled Vehicle c. Police Activity d. Other - ✔✔c. Police Activity Which of the following is an example of a CB RAS station that could be used for an Interagency Event? Select one: a. Polk Parkway CB RAS b. Jupiter CB RAS c. Homestead CB RAS d. Four Corners CB RAS e. All the above could be used for an interagency event on another interstate - ✔✔e. All the above could be used for an interagency event on another interstate Which of the following must be edited in the SunGuide response plan HAR script? Select one: a. Date/Time
b. Mile Marker # c. Miles of Delay (if applicable) d. All of the above - ✔✔d. All of the above After a confirmed wrong way driver event is concluded, an email documenting the details is required to be sent to TPKTMCManagers and TPKTMCATIS. True or False - ✔✔True Any confirmed RWIS reporting of less than 500 feet visibility should be immediately reported to FHP. True or False - ✔✔True If a lane blocking crash occurs within a recurring congestion, which is the appropriate action when the crash moves to the shoulder? a. Message for the shoulder blockage on the closest DMS b. Message for the shoulder blockage on all DMS, HAR, CB RAS c. Add the congestion tail to the Crash event and work it with delays d. Terminate the Congestion event and manage the delays through the Crash event - ✔✔c. Add the congestion tail to the Crash event and work it with delays Before sending an Executive email, the "Estimated Duration of Closure" line should be deleted. True or False - ✔✔True Before sending an Executive email, the "Estimated Duration of Closure" line should be deleted. True or False - ✔✔True During special events at Hard Rock Stadium, an email should be sent to Doug Prager and William Valladares every time the light configuration changes at the toll plaza at MP 2X. True or False - ✔✔True
a. Vehicle Fire b. Crash c. Emergency Vehicles d. None of the above - ✔✔b. Crash If a vehicle is observed on BlinkLink going the wrong direction, but then pulls over to the shoulder with a disabled vehicle to change a tire, what is the appropriate SunGuide event type? a. Wrong Way Vehicle b. Emergency Vehicle c. Disabled Vehicle d. Other - ✔✔c. Disabled Vehicle If FHP contacts the TMC for a report of a wrong way vehicle, but all responders are unable to locate it, what is the appropriate final status of the SunGuide event? a. Unresolved b. Closed c. False Alarm d. This event would not be entered - ✔✔c. False Alarm If FHP requests a RISC "cancellation" after RISC has been activated, what action will be taken by the TMC? a. Advise the RISC contractor to stop responding b. Advise FHP that RISC cannot be cancelled and the crash must be handled by RISC contractor c. No action is necessary by the TMC. d. Advise RISC contractor to respond and stage vehicles nearby. Advise FHP they are staged in case they are needed. - ✔✔d. Advise RISC contractor to respond and stage vehicles nearby. Advise FHP they are staged in case they are needed.
What event type should be used if Fire Rescue blocks a lane to put out a grass fire? a. Visibility b. Emergency Vehicle c. Weather d. Police Activity - ✔✔b. Emergency Vehicle If the Blinklink imagery shows a vehicle moving in the correct direction, which action should you take? a. Ignore the alert b. Send an email to TPKTMCManager c. Select "False Positive" in the drop down menu d. Create a SunGuide event - ✔✔c. Select "False Positive" in the drop down menu If the Blinklink imagery shows a vehicle reversing, what action should you take? a. Start an "Other" SunGuide event b. Select the drop down for "Vehicle Backed Up" in BlinkLink c. Activate wrong way DMS messaging d. A and B - ✔✔d. A and B If the TMC activates RISC and the responsible party's wrecker arrives first, what should you do? a. Allow FHP to determine if the tow company is qualified and will be allowed to recover crash b. Call RISC contractor and tell them not to respond to the scene c. Advise FHP that no other company is allowed to handle the crash d. All of the above - ✔✔a. Allow FHP to determine if the tow company is qualified and will be allowed to recover crash
When an event clears, but the lane remains closed for emergency guardrail repair, what is the proper SunGuide procedure? a. Keep the event open until the lane opens b. Clear the lanes from the original event and create a cloned event c. Clone the event and make the new event "Emergency Road Work" d. Both B and C - ✔✔d. Both B and C When the TMC receives a BlinkLink wrong way detection email from the Central Florida Expressway Authority (CFX), what action should the TMC take? a. Validate the images on the email alert b. Contact the District 5 TMC c. Activate DMS in the area of the wrong way driver d. All of the above - ✔✔d. All of the above When using a DMS for congestion, what point should you reference for "miles ahead"? a. The middle of the congestion b. The congestion head c. The congestion tail d. We do not use DMS for congestion - ✔✔c. The congestion tail Which of these events requires a high profile email? a. Emergency Road Work on the shoulder b. A RISC event, not blocking any lanes c. A crash blocking the left lane for 45 minutes
d. None of the above - ✔✔b. A RISC event, not blocking any lanes A High Profile should be sent for all "possible fatal" incidents, regardless of lane blockage. True or False - ✔✔True A possible second phase DMS message for exit delays is "EXIT DELAYS/THRU TRAFFIC/KEEP LEFT". True or False - ✔✔True Where do the SunGuide comments populate in the Executive Email template? a. In the Subject field b. In the "Types of Vehicles" field c. In the "Narrative and Response Action" field d. The comments do not populate into the Executive Email template - ✔✔c. In the "Narrative and Response Action" field After blanking a "Turnpike Closed" Message on the ADMS, you must send a Road Ranger to immediately verify it has been blanked. True or False - ✔✔True As soon as you have finished managing a RISC event, you should send an email with any "Lessons Learned" and "High Notes" to TPKTMCManagers. True or False - ✔✔True For crash cushion damages, it is preferred to have a snapshot without the crash vehicle still on scene. True or False - ✔✔False Which of the following items are allowed to be consumed at the TMC console?
b. HAR c. CB RAS d. All of the above - ✔✔d. All of the above SunWatch must be contacted for any traffic detour, regardless of tolling type (ticket, SunPass only, cash, AET). True or False - ✔✔True The line "Please direct all questions to the TMC Shift Supervisor at (407)- 264 - 3363 and (954)- 934 - 1370" must always be added to the bottom of every Executive email alert. True or False - ✔✔True The TMC must contact FHP Troop C dispatch for any BlinkLink wrong way detections on SR 417. True or False - ✔✔False Arterial DMS should be used for a shoulder blocking event within what mile radius? a. 5 b. 10 c. 15 d. 20 e. 25 - ✔✔b. 10 The Turnpike Troop K and Turnpike Asset Maintenance is responsible for crashes/damages on Eisenhower Blvd between Independence Pkwy and Hillsborough Ave NB. True or False - ✔✔True There is a pre-defined plan for a fuel outage, restroom outage, or closure of any Turnpike service plaza. True or False - ✔✔True
If FHP is requesting a RISC activation, but TMC does not believe it meets the RISC criteria, what should be done? a. Call the TMC on-call manager to make the decision b. Activate RISC and if they are not needed later, advise them to stand down c. Wait until Road Ranger arrives on scene to send pictures d. Advise FHP that it does not meet criteria and to send a STARR wrecker - ✔✔b. Activate RISC and if they are not needed later, advise them to stand down When a crash occurs within an area of recurring congestion, you should link the two events in SunGuide. True or False - ✔✔True When an automated phone call from the Service Plaza lift station is received, Facilities should be immediately contacted. True or False - ✔✔True If the Road Ranger reports a disabled vehicle is making their own arrangements, what action should you take? a. Change the event status to "Unresolved" b. Monitor the vehicle on camera c. Put notes regarding the driver's arrangements d. Once the vehicle departs the scene, "Close" the event e. All of the above - ✔✔e. All of the above When an event clears and congestion remains, the minutes of delay should be added to the Congestion DMS message. True or False - ✔✔False When an ITS device is out of service in Zone 4 (SR 589, SR 568, SR 570), it is necessary to submit an OMS ticket.
