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Fall 2010 - Midterm | COMM - Interpersonal Communication, Quizzes of Communication and Development studies

Class: COMM - Interpersonal Communication; Subject: Communication; University: Monmouth College; Term: Forever 1989;

Typology: Quizzes

2009/2010

Uploaded on 10/07/2010

mosquitohunter79
mosquitohunter79 🇺🇸

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TERM 1
Needs met through effective Communication.
DEFINITION 1
- Physical needs - Identity Needs - Social Needs - Practical
Needs
TERM 2
Physical Needs
DEFINITION 2
- Satisfying communication needs - Bad experience -> Talk it
out -> Improve mental and physical health
TERM 3
Identity Needs
DEFINITION 3
- How we learn who we are - People help form our identity
TERM 4
Social Needs
DEFINITION 4
- The way relationships are created - without social
needs/interaction, we cannot communicate effectively
TERM 5
Practical Needs
DEFINITION 5
- Everyday needs - ability to speak, listen, etc. are essential
to succeed
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Needs met through effective Communication.

  • Physical needs - Identity Needs - Social Needs - Practical Needs TERM 2

Physical Needs

DEFINITION 2

  • Satisfying communication needs - Bad experience -> Talk it out -> Improve mental and physical health TERM 3

Identity Needs

DEFINITION 3

  • How we learn who we are - People help form our identity TERM 4

Social Needs

DEFINITION 4

  • The way relationships are created - without social needs/interaction, we cannot communicate effectively TERM 5

Practical Needs

DEFINITION 5

  • Everyday needs - ability to speak, listen, etc. are essential to succeed

4 insights collected from communication

models

  • Sending and recieving are usually concurrent - reciever can give off non-verbal gestures - Meanings exist in and among people - interpret their message how you want - Environment and Noise affect communication - Channels make a difference TERM 7

Environment

DEFINITION 7

  • physical surroundings as well as cultural backgrounds that affects communication. TERM 8

Noise

DEFINITION 8

  • anything that interferes with the transmission and reception of a message TERM 9

Channel

DEFINITION 9

  • How messages are exchanged (Phone, text, email, face-to- face, etc.) TERM 10

What principles guide our understanding of

the communication process?

DEFINITION 10

  • Communication is transactional - not what we do TO people, what we do WITH them - Communication can be intentional or unintentional - Communication has a content and a relational dimension - Communication is irreversible -You can't undo or un say anything - Communication is unrepeatable

Communication

Competence

  • Effective and appropriate - Effective - gets the results you want - Appropriate - gets information in a way that would enhance the relationship in which it occurs. TERM 17

Characteristics of communication

competence

DEFINITION 17

  • No ideal of effective way to communicate - Situational - Can be learned TERM 18

Characteristics of competent communicators

DEFINITION 18

  • Large repertoire of skills - Adaptability - Ability to perform skillfully - Involvement - Empathy/Perspective taken - Cognitive Complexity - Self-Monotoring TERM 19

Culture

DEFINITION 19

  • Language, values, beliefs, traditions, and customs in which people share and learn. TERM 20

Co-Culture

DEFINITION 20

  • Smaller group within a larger dominant culture.

Interpersonal Communication

  • the process that occurs when members of 2 or more cultures or co-cultures exchange messages in a manner that is influenced by their different perceptions and symbol systems (both verbal and non verbal) TERM 22

Ethnocentricism

DEFINITION 22 Ethnocentrism is the tendency to believe that one's ethnic or cultural group is centrally important, and that all other groups are measured in relation to one's own. TERM 23

Characteristics of the development of

intercultural communication competence

DEFINITION 23

  • Motivations and attitude - Tolerance and Ambiguity - Open- mindedness - Knowledge and Skill TERM 24

Self-Concept

DEFINITION 24

  • Who we think we are; Stable set of perceptions of how you hold yourself) TERM 25

Self-Esteem

DEFINITION 25

  • evaluation of self worth

Perception

  • how we present ourselves to other people. TERM 32

Perception Process

DEFINITION 32

  • Selection - what you pay attention to. - Organization - the way we see things in our mind - Interpretation - decrypt the information in a way that makes sense to you. - Negotiation - communicators influence perception through communication. TERM 33

Cognitive Schemata

DEFINITION 33

  • Role - Use social position (student, attorney, wife, etc.) - Physical - classify people according to their appearance - Interaction - Focus on social behavior - Physiological - refers to internal states of mind and dispositions. TERM 34

How is reality a social construction?

DEFINITION 34

  • we create our reality with others through communication - First-order: physically observable - second order: involve our attaching meaning to 1st order things. TERM 35

Physiological, psychological, social, and

cultural factors that influence perception

DEFINITION 35

  • Physiological - biological things - Psychological - our mood changes how we percieve others - Social - Sex and gender roles - Cultural - how we make sense of others

4 types of psychological sex types.

  • Masculine - Feminine - Androgynous - Masculine and feminine - undifferentiated - neither masculine or feminine TERM 37

Tendencies of perception

DEFINITION 37

  • We make snap Judgements - Cling to first impressions - Judge ourselves more charitably than others - influenced by expectation - influenced by the obvious - we asume others like us TERM 38

Attribution theory

DEFINITION 38

  • People attempt to determine cause of behavior - People assign causes systematically - Attribution has an effect on the perciever's own feeling and behavior - you can interpret it as internal (I'm clumsy) or external (there was a crack in the sidewalk). TERM 39

Functions of Nonverbal Communication

DEFINITION 39

  • Replace verbal communication - Contradiction - Supplement
  • Regulate interactions - Establish relations - Reflect Culture - Establish Environment TERM 40

Types of Nonverbal Communication

DEFINITION 40

  • Kinesics - Gestures, postures, etc. - Proxemics - Study of space (territorial) - Haptics - touch communication - Paralanguage - Sarcasm, pitch, rate - Artifacts - Personal, shared, public - Chronemics - time - Physical Appearance- how tall, short, slim, fat, etc.

Ambiguous

more than one meaning TERM 47

Arbitrary

DEFINITION 47

  • randomly assigned TERM 48

Abstract

DEFINITION 48

  • Not concrete or tangible