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Florida (FL) Cardroom Employee General Exam 2025
Questions and Correct Answers (Verified Answers) Plus
Rationales
- What is the legal gambling age for cardroom patrons in Florida? A. 18 B. 21 C. 25 D. 16 Patrons must be at least 21 years old to legally participate in cardroom gaming in Florida.
- Who regulates Florida cardroom operations? A. Florida State Police B. Florida Division of Pari-Mutuel Wagering C. Department of Financial Services D. Attorney General The Florida Division of Pari-Mutuel Wagering oversees licensing and enforcement for cardrooms.
- Which of the following is considered a prohibited activity for cardroom employees? A. Taking breaks during shifts B. Participating in games as a player
C. Assisting with chip transactions D. Observing gameplay Employees are prohibited from wagering or participating in games to prevent conflicts of interest.
- When must a cardroom employee display their license? A. Only when requested by a supervisor B. Only during licensing inspections C. At all times while working D. Never Florida law requires the license be visible during all work hours to show compliance.
- What type of identification is required to verify age before allowing a patron to play? A. Utility bill B. Student ID C. Credit card D. Government-issued photo ID Only official government-issued IDs are valid for age verification purposes.
- How often must a cardroom employee renew their occupational license? A. Every 6 months B. Annually C. Every 2 years D. Every 3 years
B. Disqualification and fines C. Job transfer D. Written commendation Working unlicensed can result in disqualification and administrative penalties. 11.Who can remove an unruly patron from a cardroom? A. Cardroom management B. Another patron C. Security guard only D. No one Management has the right to remove any patron who violates house or state rules. 12.Which of the following is a valid reason to deny service to a patron? A. Their clothes B. Suspected intoxication C. Lack of gambling knowledge D. Having no cash Cardrooms must ensure patrons are not under the influence while gambling. 13.How are poker games typically structured in FL cardrooms? A. Player-banked or player-funded B. House-banked C. Lottery-based D. Skill-only
Florida law prohibits house-banked card games; poker is played among patrons. 14.Who is allowed to handle gaming chips in a cardroom? A. All staff B. Licensed staff only C. Patrons D. Vendors Only licensed employees may handle official gaming equipment like chips. 15.What must a dealer do before starting a new game? A. Take a break B. Invite management C. Announce and spread the deck for inspection D. Shuffle chips Cardroom dealers must show the deck face-up to confirm integrity before shuffling. 16.If a patron disputes a hand, the dealer should: A. Yell for help B. Call the floor supervisor C. Argue back D. Void the game Floor supervisors resolve game disputes in accordance with rules. 17.Cardroom surveillance systems must record gameplay for a minimum of: A. 3 days B. 5 days
B. Replenishing chips at the table C. Dealing extra cards D. Dealer break Table fills occur when chips are low and must be refilled under surveillance. 22.Dealers must wash their hands: A. Every hour B. Only after eating C. Regularly, especially before shifts D. Only after handling chips Cleanliness helps maintain hygiene and integrity in gaming environments. 23.If an employee loses their license badge, they must: A. Ignore it B. Make a new one C. Report it and apply for a replacement D. Use someone else’s Lost licenses must be reported immediately to ensure compliance. 24.Which is NOT allowed in a licensed cardroom? A. Chips B. Tables C. Playing cards D. Slot machines Slot machines are not permitted in licensed cardrooms.
25.Gaming tables must be: A. Made of glass B. Approved by the Division of Pari-Mutuel Wagering C. Black in color D. Purchased from Florida vendors only All tables and equipment must meet regulatory standards. 26.Which of the following best describes “collusion”? A. Asking for chips from the dealer B. Two or more players working together to cheat C. Dealing cards slowly D. Using foul language Collusion occurs when players secretly cooperate to gain an unfair advantage. 27.What should an employee do if they are offered a bribe? A. Accept and keep it quiet B. Give it to security C. Refuse and report the incident immediately D. Discuss it with the player Bribes must never be accepted; they must be documented and reported per policy. 28.During gameplay, a dealer should: A. Talk freely with players B. Allow phones on the table
32.When should a dealer call the floor? A. If the deck falls B. If there’s a dispute or rule violation C. If a player is quiet D. When the table fills Dealers must call the floor when any irregularity occurs during a game. 33.What is “rake”? A. Food service fee B. Dealer’s break C. The fee taken by the house from each pot D. Dealer tip The rake is the amount removed from a pot by the house as its revenue. 34.Can a player tip a dealer? A. No B. Yes, but only with cash C. Yes, in accordance with cardroom policies D. Only after a win Tipping is permitted, though policies on tip handling vary by cardroom. 35.Who approves house rules in Florida cardrooms? A. Employees B. Players C. Florida Division of Pari-Mutuel Wagering D. Local law enforcement
The Division must approve all house rules to ensure fairness and compliance. 36.If a dealer suspects a fake ID, they should: A. Confiscate it B. Ask for another C. Inform a supervisor or security D. Ignore it Only designated staff should handle potential fraudulent ID situations. 37.A "fill slip" is required for: A. Food orders B. Table assignments C. Delivering chips to a table D. Starting a game Fill slips document chip deliveries and must be verified and recorded. 38.Who is responsible for maintaining the integrity of the game? A. Players B. All cardroom employees C. Supervisors only D. Security only All staff must work to uphold game integrity and prevent cheating. 39.If chips are accidentally dropped, what should the dealer do? A. Ignore them B. Pick them up and continue C. Call for the floor to verify the count
B. Betting chips C. Using abusive language D. Talking quietly Abusive or offensive behavior is strictly prohibited. 44.What’s the minimum age to be employed at a Florida cardroom? A. 16 B. 18 C. 21 D. 25 You must be at least 21 to work in a licensed cardroom in Florida. 45.A “banked game” means: A. No winner B. Only cash is used C. The house has a stake in the outcome D. Players rotate seats Florida cardrooms are not permitted to operate house-banked games. 46.What should the dealer do if a card is exposed during the deal? A. Replace all cards B. Call the floor for instructions C. Ignore it D. Give a new hand Exposed cards must be handled per procedure; a supervisor should be notified.
47.In the event of a fire, the dealer should: A. Hide under the table B. Keep dealing C. Follow the emergency evacuation plan D. Block exits Employee safety protocols require immediate evacuation as trained. 48.If a player argues over a hand, the employee should: A. Ignore it B. Remain calm and call for the floor supervisor C. Argue back D. Disqualify the player Only supervisors are authorized to resolve disputes. 49.A player wants to lend chips to another player. The dealer should: A. Allow it B. Facilitate the transaction C. Stop the action and report it D. Take a tip Loaning chips can indicate collusion or improper transactions. 50.What is the consequence of falsifying your license application? A. Verbal warning B. Suspension only C. Denial or revocation of license and possible criminal charges D. Temporary ban
B. Once a week C. Per shift or when worn/damaged D. Whenever a player requests Cards are routinely changed to maintain fairness and integrity. 55.Which form is used to document an incident? A. Entry slip B. Rake sheet C. Incident report D. Player ledger All irregular or notable events should be recorded using an incident report. 56.Cardroom employees must avoid: A. Wearing dark clothes B. Talking to coworkers C. Conflicts of interest D. Applying for new licenses Employees must avoid situations that compromise impartiality or ethics. 57.Surveillance cameras in cardrooms must: A. Be used only in food areas B. Be turned off at night C. Cover all gaming activity D. Be hidden from the public Surveillance must fully cover gaming tables and transactions.
58.If a patron has a complaint, the employee should: A. Ignore them B. Refer them to another player C. Notify a supervisor D. Argue back Supervisors are responsible for handling official patron complaints. 59.A “shill” is a person who: A. Is paid to participate in games to start action B. Counts chips C. Times games D. Deals cards Shills are not permitted in Florida cardrooms as they simulate false demand. 60.Final authority in interpreting gaming rules at the table rests with: A. The players B. The dealer C. The floor supervisor or cardroom management D. Security Only management or supervisors may interpret or enforce rule disputes.
