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GENERAL PRACTICE DENTISTRY EXAM II
EXAM WITH CORRECT ACTUAL QUESTIONS
AND CORRECTLY WELL DEFINED ANSWERS
LATEST 2025 ALREADY GRADED A+
Chickenpox (Varicella)
Direct contact with vesicular fluid
Vaccine + precaution against direct contact - ANSWERS-What is the condition associated with the Varicella Zoster virus?
Mode of transmission?
Prevention?
Primary and recurrent mucocutaneous herpetic infection
Direct contact with lesions or exudates
Contact precautions - ANSWERS-What is the condition associated with the Herpes simplex virus?
Mode of transmission?
Prevention?
Nodular, papillomatus, or wart-like lesions
Direct contact through cuts or abrasions in the skin
Vaccine + standard precaution - ANSWERS-What is the condition associated with the Human papilloma virus?
Mode of transmission?
Prevention?
Seasonal influenza
Airborne droplets -> respiratory
Vaccine + precautions - ANSWERS-What is the condition associated with the Influenza virus?
Mode of transmission?
Prevention?
Tuberculosis
Airborne droplets and respiratory
Airborne + standard precautions - ANSWERS-What is the condition associated with Mycobacterium tuberculosis?
Mode of transmission?
Prevention?
Vaccine + precautions - ANSWERS-What is the condition associated with Neisseria meningitidis?
Mode of transmission?
Prevention?
Language differences - ANSWERS-What is considered the greatest barrier to effective communication?
Note: The other 50% speak it less than very well. - ANSWERS-Of the Spanish and Asian speaking people in the US, how many speak English very well?
- Your advise might conflict with their cultural norms.
- Negative experiences previously, especially when younger.
- Conflicting priorities for self-care
4.They may focus on their failures and become unmotivated. - ANSWERS-What are reasons that patients might have mistrust as a barrier to effective communication?
It limits effective communication. Especially when your patients don't understand how to prevent oral diseases or navigate the oral health system or if you don't
know how to improve communication. - ANSWERS-How does low oral health literacy create a barrier for effective communication?
- Patient might refuse to open their mouth because they are scared or uncomfortable in some way.
- Might not schedule a follow-up appointment because of financial concerns.
- Might refuse to brush and floss because they don't understand the benefits or too busy. - ANSWERS-What might be some reasons that a patient would reject your advise, causing a barrier?
Communication style - ANSWERS-______________________ is defined as the way individuals verbally or non-verbally interact with one another to convey the meaning of our words.
Nonverbal communication that extends the meaning of spoken words by how the words are stated.
Note: Tone of voice and body language - ANSWERS-Paralanguage is a type of communication style, what is this style?
How the face and body move.
Note: Includes everything from posture, gestures, and eye contact to facial expressions. - ANSWERS-Kinetics is a type of communication style, what is this style?
written language - ANSWERS-Communication through _______________________ is just as important as verbal and nonverbal communication since it is one of the ways that critical information is shared and reinforced.
culture/country - ANSWERS-The body speaks volumes, but what it says depends on the __________________ you're in.
Proxemics
Note: How far apart you stand or sit from another individual. - ANSWERS- __________________ is defined as the way that individuals use space to communicate non-verbally.
Might be an older individual with trouble remembering their history. Might be a youth that just doesn't know their history. - ANSWERS-Why might it be difficult for a patient to provide their oral health history?
- Pay attention
- Withhold judgement
- Reflect
- Clarify
- Summarize
- Share - ANSWERS-What are the 6 main points of active listening skills?
- Listening
- Written
- Verbal
- Interpersonal communication
- Teamwork
- Presentation
- Selling
- Negotiation
- Networking - ANSWERS-What are considered basic communication skills? ( points)
- Use data and examples
- Brief but informative
- Adequate follow-up - ANSWERS-What are good aspects of written communication?
concise, specific - ANSWERS-Good verbal communication in the workplace is also _____________ and ______________.
ANSWERS-Having good __________________ skills means reaching a mutually beneficial solution by understanding and leveraging the other side's motivations.
network - ANSWERS-In order to _____________ successfully, you'll need to be interesting enough that others desire to partner with you in some way.
- Sit squarely with the client
- Open posture
- Lean toward your patient
- Eye contact
- Relax - ANSWERS-What is the SOLER Framework for Communication?
- Rapport: Connect on a social level; See the patient's point of view
- Empathy
- Support: Ask about and understand the barriers to care and compliance; Help the patient overcome barriers
- Partnership: Be flexible; Negotiate roles when necessary; Stress that you are working together to address oral health problems
- Explanations: Check often for understanding; Use verbal clarification techniques
- Cultural competence
- Trust - ANSWERS-The RESPECT Model can help us remain effective and patient- centered in all our communication with patients. What does this acronym stand for?
Motivational interviewing - ANSWERS-__________________________ is a patient-centered communication method that is used to address an individual's ambivalence about behavioral change.
- Collaboration between you and your patient, rather than confrontation;
- Drawing out your patient's ideas about change, rather than imposing ideas; and
- Emphasizing your patient's autonomy, rather than emphasizing your authority.
- ANSWERS-What are the 3 key elements to motivational interviewing?
By asking open ended questions. Then listen and inform with permission. - ANSWERS-As part of the motivational interview technique how can we take a guiding style approach vs a directing style?
Resist the "righting reflex"
Understand your patients' motivation
Listen to your patient
Empower your patients
Note: One way to empower your patient and support his self-efficacy is to listen for what he has done well. - ANSWERS-What does RULE stand for in terms of the motivational interview technique?
- Explain new information
patient) and checks with the patient for understanding. This role is adopted when the interpreter believes it is necessary to help all participants understand.
cultural broker - ANSWERS-For an interpreter, being a _______________ means an interpreter provides a necessary cultural framework for understanding the message being interpreted. This role is adopted when cultural differences between you and your patient lead to misunderstandings.
stress - ANSWERS-People's personalities and temperaments have a significant impact on their perceptions of _____________.
Temperament (innate), personality (unique)
Note: Temperment + Character = Personality - ANSWERS-____________________ is a basic inherited style whereas __________________ is acquired on top of the temperament.
High levels of decisiveness
Self-reliant
High self-worth
Good problem-solving skills
Good information-seeking skills
Strong positive self-images
Know how to relax
Open to being helped by others - ANSWERS-What are characteristics of those that deal with stress well?
Midcareer dentists are more stressed out than their younger and older colleagues.
Note: Conversely, Rada and Johnson-Leong reported that many dentists develop stress disorders early in their careers. - ANSWERS-Which dentists suffer the most stress?
- Just starting off
- Middle of the road (11-20 years in)
- Older
Defined by three coexisting characteristics:
- Mental and/or emotional exhaustion
- Depersonalization/dehumanization: Negative, indifferent, or cynical attitude toward patients, clients, or co-workers.
- Tendency to feel dissatisfied with one's accomplishments and to self-evaluate negatively - ANSWERS-What is professional burnout?
General Dentists and Oral Surgeons -> Most
Orthodontists -> Least - ANSWERS-Which dental professionals get burned out the most? Least?
Note: Discuss the procedure with the patient and talk with them about how to relax - ANSWERS-It is necessary to address the patient's level of anxiety ____________ treatment intervention.
The demanding patient or "micromanager"
Note: Expectations or demands are not met. - ANSWERS-What type of patient is most likely to sue?
Sufficient communication and validation of patient feelings
Feel confident about one's developed skills and mastery
Take time to explain treatment or alternative
May need to "self-talk" to compose
Note: NOT TO DO: ignore, argue, being defensive, being dismissive - ANSWERS- How should you deal with a demanding patient?
Record in the patient's chart all forms of noncompliance
Record all outreach attempts
Ascertain the basis of the noncompliant behavior
Facilitate improved compliance through improved listening and communication techniques - ANSWERS-How should we deal with the noncompliant patients?
Recognition of the dentist's emotional reaction to a perceived difficult encounter
Identification of the basis for perceiving an encounter as difficult
Attempts at achieving perceptual congruence between dentist and patient
Adoption of a collaborative approach with the patient
Implementation and use of effective communication skills
Boundary setting - ANSWERS-What is the overall stepwise approach in management of difficult patient encounter?
Interdisciplinary team - ANSWERS-_______________________ is a group of health care professionals from diverse fields who work in a coordinated fashion toward a common goal for the patient.
Intraprofessional team - ANSWERS-______________________ is a team of professionals who are all from the same profession, such as three physical therapists collaborating on the same case.
Multidisciplinary team - ANSWERS-_________________________ is a team of professionals including representatives of different disciplines who coordinate the contributions of each profession, which are not considered to overlap, in order to improve patient care.
True - ANSWERS-All dentists are held to the same standards, so if a general dentist attempts a specialty procedure, they can be in as much trouble under the law as a specialist would for a mistake.
True or False?
Periodontists
Note: These specialists are also called upon to place dental implants with certification. - ANSWERS-___________________ study and treat conditions that affect the stability of the teeth, such as bone levels, gum tissue, and the ligaments that hold the teeth in place in the bone.
Endodontics - ANSWERS-___________________ is the field that studies the blood and nerve supply that lives inside the roots of the teeth (dental pulp). The dental pulp sometimes needs special treatments to eliminate infections or repair injuries.
Orthodontists - ANSWERS-_____________________ are specialists who work to align the jaw and straighten the teeth to improve the function and longevity of a patient's dentition.
Prosthodontists - ANSWERS-___________________ specialize in the preparation and fabrication of various tooth-replacement restorations, including dentures, bridges and implant crowns. These specialists receive additional training in replacement options for missing structures of the head, neck, mouth and face.
Oral surgeons
Note: Many dental patients are referred to oral surgeons for wisdom teeth extractions. - ANSWERS-____________________ concentrate on extractions, implants and facial surgeries. Training and licensure in this field includes many years of training beyond dental school. The length of the extra education varies by state, college and program.
Oral pathologists - ANSWERS-____________________ specialize in the identification, management and sometimes treatment of various pathologies in the head and neck.
dental radiologist - ANSWERS-A dental specialist who practices the science of interpreting dental X-rays to diagnose specific head and neck conditions is called a _____________________.
Dental Public Health(DPH) - ANSWERS-____________________ is unique among the specialties in that it is not primarily a clinical specialty; it is a specialty whose practitioners focus on dental and oral health issues in communities and populations rather than individual patients.
Dental Auxiliaries - ANSWERS-Dental hygienists, dental assistants, dental therapists, and dental laboratory technicians make up the ____________________.
