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COPE Junior Health Scholars | 100% Correct
Answers | Verified | Latest 2024 Version
who is the CEO of COPE health solutions? - ✔✔Allen Miller what hospital did COPE begin at? - ✔✔Santa Monica hospital, CA who is the executive VP of COPE health solutions? - ✔✔Dawn Hawkins-Johnson who is the VP of COPE health solutions? - ✔✔Elizabeth Dubois who is the Swedish Seattle Program Manager? - ✔✔Justin Park how many unexcused missed shifts are you allowed per rotation? - ✔✔ 0 Six hours before your scheduled shift, an emergency arises and you will not be able to perform your weekly participant duties. You must do which of the following? - ✔✔Call the Charge Nurse of your department and Email your Department Coordinator what are the 3 ways of exiting the program? - ✔✔graduation, withdrawal, dismissal what is important to know about ID badges? - ✔✔-if you forget it, you are unable to attend shift
- LOA greater than 2 weeks, must be returned
- is property of the site and must be returned upon exit
48 hours before shift begins... - ✔✔rescheduled shift <48 hours before shift begins... - ✔✔excused missed shift
after shift begins... - ✔✔unexcused missed shift when can additional shifts be added? - ✔✔after the calendar is finalized; wait for confirmation before attending shift what to do for ANY missed shift? - ✔✔-call department 15 mins after shift has started
- email Department Coordinator at least 24 hours prior with: reason, new shift date how many shifts are able to be rescheduled per rotation? - ✔✔3 (no more than 1 per month) how many excused missed shifts are allowed per rotation? - ✔✔2 (no more than 1 per month) what to do if your Health Scholar is not present? - ✔✔1. ask charge nurse if they have called in sick
- wait 30 mins before moving to a previously trained floor/starter dept. (LOBBY AMBASSADOR/PATIENT EXPERIENCE AMBASSADOR) (clock out for these minutes)
- if there are 2 JHS already shadowing, you cannot shift on that floor
- proceed home
- email department coordinator and inform them of the change to reschedule when is it appropriate to take a break? - ✔✔two four hour shifts back to back (30 min break) when must a competency checklist be filled out? - ✔✔every rotation what to do when done with Competency Checklist? - ✔✔-scan copy to CORE
- return to Department Binder when are Competency Checklists due? - ✔✔end of week 2 of rotation
If a Scholar's back is hurting the morning they wake up for their shift, so much so that they have difficulty getting out of bed, what should they do? - ✔✔Cancel their shift by emailing their Department Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff, and attend to back pain with health care professional input If a Scholar wants to publish an article, school paper, research poster, etc. with site or program data, what actions must they take? - ✔✔Request written approval for data/logo use from the PM and the appropriate site department If a Scholar observes another Scholar taking a selfie with a patient, what should they do? - ✔✔Remind the Scholar of CHS and site policies, ensure the picture is deleted from all folders in the phone, and then report the situation to the Charge Nurse and Program Manager If a Scholar receives a suspension email requesting dates/times they are available for a counseling session, how soon does the Scholar need to reply and how soon do they need to attend a counseling session? - ✔✔48 hours; 2 weeks definition of providers - ✔✔people/organizations involved with the direct delivery of healthcare services what are the 2 examples of government payers? - ✔✔medicare and medicaid what are the 2 examples of private payers? - ✔✔PPO and HMO plans what is the ACA also known as? - ✔✔ObamaCare Approx. how many uninsured americans are there in the US? - ✔✔47 million examples of goods provided by the healthcare system for consumers - ✔✔education, screening, public health, medication what are some social determinants of health? - ✔✔education, screening, public health, food, status, transportation, medication
until what age does the ACA cover parent health policies? - ✔✔age 26 describe the ACA - ✔✔-eliminates health insurance discrimination based on pre-existing conditions
- eliminated lifetime caps on health insurance what are the two types of regulators (+examples of each) - ✔✔-policy (CMS, AMA)
- compliance (accrediting agencies, NCQA what are the 11 HCAHPS measures? - ✔✔-communication about pain
- environment cleanliness
- environment quietness
- discharge information
- nurse communication
- physician communication
- responsiveness of hospital staff
- communications about medication
- transition of care
- overall hospital rating
- likeliness to recommend What does HCAHPS stand for? - ✔✔Hospital Consumer Assessment of Healthcare Providers and Systems what does AIDET stand for? - ✔✔acknowledge, introduce, duration, explanation, thank you what does SKAHI stand for? - ✔✔signs, knock, assess, hand hygiene, identify 5 ways of patient identification - ✔✔-patient's nurse
culture definition - ✔✔traditions, beliefs, values, customs, rules that characterize a group of people
- helps define views on life, death, alternative therapies; perceptions of excellence by healthcare team cultural diversity definition - ✔✔quality of diverse/different cultures cultural awareness - ✔✔conscious and informed recognition of differences and similarities among ethnic groups what are the steps to cultural humility? - ✔✔1. Be authentic
- Culturally sensitive language
- Extra time for language barrier
- Do not make any assumptions (speak english first)
- Respect
- Develop trust
- Translation service what ages are neonates(newborns)/infants? - ✔✔-neonates (newborns): 1 month
- infants: 1 year what are neonates/infants at high-risk for? - ✔✔aspiration, suffocation, falls what body part should always be supported for neonates/infants? - ✔✔the neck/head what ages are toddlers? - ✔✔1 year-3 years what are toddlers at high-risk for? - ✔✔choking, injury, infection what ages are preschool/school age? - ✔✔4 years-12 years
what are preschoolers/school age at high-risk for? - ✔✔injury relates to falls, trauma due to abuse, asthma, electrolyte imabalance what age are adolescents? - ✔✔13 year-18 years what are adolescents at high-risk for? - ✔✔substance abuse, depression, suicide, STD's how old are young adults? - ✔✔18 years-40 years what are young adults at high-risk for? - ✔✔substance abuse, increased stress, quarter-life crisis, midlife crisis what ages are middle adults? - ✔✔hearing and eyesight decline, bone and joint pain, "late" midlife crisis what age are older adults (geriatrics)? - ✔✔65+ years what are geriatrics at high-risk for? - ✔✔decreased skin integrity, aspiration, sleep pattern disturbances, falls, sensory and perceptual alterations at what age category is a person at risk for increased stress and substance abuse? - ✔✔young adults dysphagia definition - ✔✔difficulty swallowing what age groups is typically more prone to decreased skin integrity, dry skin? - ✔✔geriatrics what does HIPAA stand for? - ✔✔Health Insurance Portability and Accountability Act when was HIPAA passed? - ✔✔ 1996
elders: malnutrition, skin breakdown/sores, bruises/fractures when are physicians required to report suspected victims of domestic abuse? - ✔✔in every case, even if the patient does not want it reported what 4 things re mandatory reporters required to report? - ✔✔elder abuse, child abuse, sexual harassment, non-sexual harassment definition of incident - ✔✔unexpected event that needs to be reported to COPE health solutions and program facility how to report an incident - ✔✔1. tell charge nurse
- page COPE health solutions (program manager) with name, location, phone number definition of injury - ✔✔any physical or emotional harm that occurs while serving shifts how to report and injury - ✔✔1. tell charge nurse
- seek treatment
- page COPE health solutions (program manager) with name, location, phone number what are participants in the program treated for when it comes to injuries? - ✔✔first aid only what is fainiting - ✔✔sudden or momentary loss of consciousness due to a lack of blood and oxygen in brain signs and symptoms of fainting? - ✔✔hot, dizzy, clammy, loss of hearing, loss of vision, nausea what to do if you are about to faint - ✔✔lean against a wall, sit down immediately, put head between knees
what are 4 ways to prevent fainting? - ✔✔internal checks, remain hydrated, eat prior to shift, get plenty of rest what is the incident rate of musculoskeletal injuries in healthcare workers (per 10,000) - ✔✔ 249 ergonomics definition - ✔✔the science of designing workplace environments to fit the user manual lifting definition - ✔✔lifting, transferring, repositioning, moving patients without the use of mechanical equipment mechanical lifting equipment definition - ✔✔equipment used to transfer, reposition, move patients patient handling aides definition - ✔✔equipment used in the lift or transfer process what are the 3 tips to prevent injury - ✔✔assess the task and use proper equipment, keep load close to body, keep nose between toes assess the task - ✔✔Identify risk factors:
- patient ability and willingness to cooperate
- bariatric condition
- clinical condition
- catheters
- mobility issues keep the load close - ✔✔-use the largest and strongest muscles of your arms and legs
- maintain your center of gravity close to the patient/object center of gravity Keep nose between toes - ✔✔-stabilize your feet to create a broad base and position your spine and nose straight above the base
3 types of transmission based precautions - ✔✔airborne, droplet, contact how far can droplet transmissions generally travel? - ✔✔less than 3 feet how far can airborne transmissions generally travel? - ✔✔more than 3 feet are junior health scholars ever allowed to enter any isolation rooms? - ✔✔nope what is tier III of the infection prevention levels? - ✔✔patient-protective precautions (for immunocompromised patients) what are some special precautions for immunocompromised patients? - ✔✔must wear a a mask outside of the room, cannot have any fresh fruit or flowers, need a clean environment, need protection from normal germs of staff and visitors what are germicidal disposable wipes effective against? - ✔✔bacteria, TB, viruses what color are germicidal disposable wipes? - ✔✔purple container what is the kill time for germicidal disposable wipes? - ✔✔2 minutes what are bleach wipes effective against? - ✔✔HIV-1, polio, MRSA, TB, C DIFF, herpes simplex should wipes be used on any sterile equipment or tool? - ✔✔no what color are bleach wipes? - ✔✔pink container? i think idk what is the kill time for c. diff for bleach wipes? - ✔✔3 minutes
is hand-sanitizer okay to use after using the restroom? - ✔✔no, you must wash hands with soap and water what are the 6 traditional vital signs? - ✔✔temperature, pulse (HR), BP, respiratory rate, oxygen saturation, pain level what are the 4 traditional vital signs? - ✔✔temperature, pulse (HR), BP, respiratory rate what is hypovolemic shock - ✔✔an acute medical condition where there is a decrease in the volume of blood circulating in the body what can hypovolemic shock be caused by? - ✔✔dehydration, bleeding, vomiting, diarrhea, drugs what are the expected vitals for hypovolemic shock? - ✔✔decreased BP, elevated HR, drop in body temperature what is hypertension? - ✔✔blood pressure chronically elevated what are the expected vitals for hypertension? - ✔✔increased BP what is chronic obstructive pulmonary disease? - ✔✔chronic condition where airways and air sacs lose their elastic quality (results in increased Respiratory Rate) what are the most accurate and second-most accurate ways of taking temperature? - ✔✔rectal, tympanic, temporal What is the least accurate method for taking a temperature? - ✔✔axillary (armpit) rectal temperature is taken for which patients? - ✔✔small babies
what is inspiration - ✔✔diaphragm contracts, oxygen inhaled what is expiration - ✔✔diaphragm relaxes, CO2 exhaled what is a respiration? - ✔✔one cycle of inspirating and expirating normal range of respirations for adults? - ✔✔ 12 - 20 breaths per minute normal range of respirations for children? - ✔✔ 15 - 30 breaths per minute normal range of respirations for infants? - ✔✔ 25 - 66 breaths per minute what is normal O2 saturation? - ✔✔ 97 - 99% what is O2 saturation? - ✔✔the percent of hemoglobin sites that are occupied what is acute pain? - ✔✔-usually caused by injury, illness, surgery
- responds well to pain management
- disappears when underlying cause has been treated what is chronic pain? - ✔✔-lasts longer than the ordinary duration of time that the body needs to heal what is true about pain? - ✔✔it is subjective DNR - ✔✔do not resuscitate advanced directive - ✔✔a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor
POLST - ✔✔Physician Order for Life Sustaining Treatment common signs and symptoms of dying - ✔✔lethargy, disorientation/restlessness, incontinence (loss of peeing/pooping control), depression, temperature sensitivity, breathing changes what is vital to remember about end of life care when communication may be impaired? - ✔✔the patient still may be able to hear you what are the main 3 accrediting agencies? - ✔✔TJC, DNV, HFAP The Joint Commission - ✔✔-over 21000 healthcare agencies
- survey every 3 years
- standards: National Patient Safety Goals and other leading healthcare practice standards sentinel event - ✔✔an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof DNV - ✔✔-over 500 healthcare organizations
- survey every year
- standards: NIAHO (including CMS) HFAP - ✔✔-200 healthcare facilites
- survey every 3 years
- standards: CMS, other what agency is Swedish accredited by? - ✔✔DNV; stroke and ventricular assist program certified
fire safety guidelines - ✔✔-keep hallways clear
- never prop open or obstruct fire doors or exits
- do not block access to pull stations, fire extinguishers, fire hose cabinets, or water pipes
- storage must be 18 inches below sprinkler head or ceiling if heads are recessed
- carts must be movable, in attendance, and in use-only isolation carts are considered to be in constant use
- carts in use must be off to one side of the hallway what do fire extinguishers do to put out fires? - ✔✔eliminate oxygen what are the basic steps for smoke and fire safety? - ✔✔-make sure you are oriented with the location of fire extinguishers and evac routes
- personal safety is priority
- close as many doors as possible to contain
- activate alarm and call code
- extinguish fire
- evacuate or relocate by going through as many possible doors as you can what is the purpose of a MSDS? - ✔✔to list information such as precautions and possible hazards of a chemical code gray - ✔✔combative or destructive patient (responding: go to location) what number to dial to report? - ✔✔ 3000 code red - ✔✔fire (responding:closing all doors in area)
RACE acronym - ✔✔rescue, alarm, contain, extinguish code blue - ✔✔adult medical emergency (14+ years) (responding: follow nurse instructions) code orange - ✔✔hazardous materials spill (responding:try to block off area) code amber alert - ✔✔infant abduction reporting (responding: guard entrances or exits) code mr. north - ✔✔combative non-patient code purple - ✔✔missing patient code jack - ✔✔patient or visitor fall code BART - ✔✔brain attack response team code silver - ✔✔person with weapon code yellow - ✔✔bomb threat what is a stroke - ✔✔the sudden loss of oxygen to the brain ischemic stroke - ✔✔blockage of blood vessels to the brain
