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This document recounts how the internet has significantly influenced the author's shopping habits, leading them from occasional bargain hunter to ebay addict. The convenience of online shopping, the discovery of rare and out-of-print books and dvds, and the occasional challenges and negative experiences encountered. The author also shares how their experiences with ebay expanded to other online shopping sites and bargain forums.
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[Student Name Deleted] PAC442B Internet and American Life Paper One How the Internet Changed My Shopping Style The Internet with its vast network of resources has the ability to affect and even change the lives of its users. Internet has affected my life in many different ways. I am able to keep in touch with my family and friends across four states and two different countries through email. I have also been able to earn credit towards my Masters while in my pajamas through online classes. But the most significant way that the Internet has affected my life is that it has changed the way I shop. This may seems trivial when compared to the vast array of changes and benefits that the Internet can bring to its users but this area is where the most dramatic changes have occurred. The Internet with its vast shopping resources changed me from someone who rarely ever shopped to an EBay addict to an obsessive Internet bargain hunter. The Internet hasn’t really changed what I shop for but it has changed how and how much I ended up shopping. Before the Internet, I would hardly ever shop especially for clothes but when I did shop, I tried to find the best bargain possible. Most of the time, I was just too frustrated with the whole overall process to even enjoy shopping for clothes. I was frustrated at the fact that I had to drive over forty minutes roundtrip and then have the sales people either ignore me or stalk me because I looked like I might try to shoplift. And of course, I was never able to find my size in shoes or jeans so most of the time I would end up wasting more than an hour of my time. I did however enjoy shopping for books and DVDs. I could spend hours looking through old books and not
even notice. But Springfield does not have a very competitive market for rare and used books so I was often either unable to find exactly what I was looking for or was unable to even think about paying $100 on a single book. It was my obsessive need for rare and used books combined with my hatred of high prices that eventually led to me EBay. A friend suggested that I try looking on EBay for my books so in the fall of 1999 I discovered EBay and I have been buying and selling there ever since. My very first purchase on EBay was an antique copy of Dante’s Inferno. For the most part, I end up using EBay to shop for rare and out of print books and DVDs. Through EBay, I have been able to almost complete my collection of Happy Hollister books. Most of my experiences with buying and selling on EBay have been good. One of the best experiences that I have ever had on EBay is when I purchased an entire box of vintage books in order to get three Happy Hollisters books. Among the other books was a copy of a semi-rare edition of a Cherry Ames novel which I was able to sell for more than twice the price that I paid for the entire box. Although I have had mostly good experiences with buying and selling on EBay, I have had a couple of bad experiences. Every single one of my bad experiences with EBay has been as a buyer. A typical example of the bad experiences that I have had is when a seller takes my money but refuses to send me the goods or when a seller doesn’t answer emails and then leaves negative feedback for non-payment. While my negative experiences with EBay have been mild, there are members who have had their EBay accounts hacked into.(2) The hackers then use the accounts to set up bogus auctions in the hopes of scamming
wanted to be able to buy a product without having to fight for it. And I also liked the idea of having a set price, so I gradually started to look at some of the non-auction shopping sites. At first, I didn’t really shop around that much but eventually I started using the comparison site MySimon.com. Overall, my experiences with MySimon.com have been good. For the most part, I have used MySimon.com to compare prices on DVDs. The one bad experience that I have had with MySimon.com was when I purchased a DVD based on the site’s comparisons. A few days later, I found the same DVD for $10 less than what I had originally paid at a popular site that MySimon.com did not include in its original comparison. That experience caused me to branch out and start using more comparison sites when I shop. I have recently started using froogle.com on the recommendations of two of my Internet and American Life classmates, John Cronan and Jennifer Koontz. (3,
While shopping solely online works for well for DVDs, books, and Cds, it is sometimes difficult to shop for shoes and clothes using only the Internet. On more than one occasion, I have purchased a shirt or a pair of pants online and had to send them back because their idea of a medium or a size 9 is a size smaller or larger than normal. These kinds of experiences have led me to change the way that I shop for clothes using the Internet. I still use the Internet when I shop for clothes or shoes but now I will usually end up making the actual purchase in the brick and mortar store. I tend to window shop online so that I will have a general idea of what I want before I actually go to the brick and mortar store. So, like one of my Internet and American Life classmates, Kendra Biggs, I end up spending “a great deal of time comparing” prices and products “before I even enter the stores just by using the Internet”.(1) You could say that I am one of the
many people who often feels “more comfortable researching online and then speaking to a salesperson in the store to confirm their purchase or answer any additional questions". (5) And in the end, I end up saving a lot of time because I have an actual idea of what I want to buy. In general, I usually will only end up buying my clothes online if the brick and mortar store doesn’t have my size or if the company doesn’t have a brick and mortar location in my area. I have found, through my experiences bargain shopping on the Internet, that one of the biggest challenges is the need to get the best overall price including sales tax and shipping and handling. Some of the so-called bargain sites will have low prices but will charge more than $5 per item for shipping and handling which more often than not defeats the purpose of buying from that site. I am among the “20% of consumers” who think “that shipping charges are the most frustrating aspect of shopping online”, so I tend to look for sites that will either charge one flat rate to ship the entire purchase or offer free shipping with a minimum purchase.(9) While I will spend time looking for sites that offer flat shipping rates or free shipping, I generally do not actively seek out sites that do not charge sales tax. When I first started shopping online finding sites that didn’t charge sales tax was important to me but I have realized that most of my purchases are small enough that paying sales tax is not that big of a deal. I would probably be more active about looking for sites that don’t charge sales tax if I were trying to purchase a computer or a TV. While I may be happy that I occasionally don’t have to pay sales tax on my online purchases, the state of Illinois is not. Illinois is currently “seeking to reclaim lost tax revenues” by joining “62 lawsuits against at least 62 companies alleging that the
for resale. One of the many price mistakes that I haven’t been able to take advantage of was a $50 DVD boxset of anime which was mistakenly priced at $20. I was able to get my order in but it was cancelled two days before it was supposed to ship. There are always bargains listed on these forums that are actual bargains and not just price mistakes. One of the best “real” bargains that I have been to take advantage of was a DVD order at Amazon.com in the third week of October. Amazon had priced 10 DVD season 1 boxsets at $15 a set. I was able to get the first seasons of both Roswell and MASH for around $30 with free shipping. The Internet has, at the very least, affected the lives of each and every one of its users in some small way. There are many users who can honestly say that the Internet has changed their lives and that they would be lost without it. I am one of those users. The Internet has changed the way that I am able to keep in touch with my family and friends through the use of email. It has also changed the way that I am able to earn credit towards my Masters through online classes. But I have to say that most significant aspect of my life that the Internet has changed is the way I shop. Before the Internet, I was the person who hardly ever shopped but with the help of the Internet I was able to become an EBay addict and an obsessive Internet bargain hunter.
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