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APHR ACTUAL TEST | QUESTIONS AND CORRECT
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Meeting, learning from , and socializing with colleagues within and outside of one's organization is know as which of the following practices? a) Networking b) Achieving work-life balance c) Formal Education d) Fraternizing ---------CORRECT ANSWER-----------------a) Networking Lisa is an HR generalist that is posting a job online. She is proud of her company's benefits system and wants to highlight some of them in the posting. What types of benefits could she include in the job posting? a) Company-sponsored worksite wellness program, 401(k) matching up to 5% and an annual sponsored mindfulness retreat b) Job tasks, including the amount of time spent sitting each day c) Number of direct reports for the position d) An exact salary number ---------CORRECT ANSWER-----------------a) Company-sponsored worksite wellness program, 401(k) matching up to 5% and an annual sponsored mindfulness retreat During new hire orientation, Joe wants to illustrate the company culture to new employees. What are some things he could share with them to show the organization's culture? a) Share that employees can choose to work remotely one day per week, that leadership sit with employees in an open workplace, and the last Friday of each month is used to celebrate an employee's personal heritage b) Share that new equipment will be delivered at the end of the month, and that he will follow up with each employee on assignment c) Share his personal career story, beginning from choosing a major in college
d) Enroll employees in a required CPR/AED course ---------CORRECT ANSWER-----------------a) Share that employees can choose to work remotely one day per week, that leadership sit with employees in an open workplace, and the last Friday of each month is used to celebrate an employee's personal heritage The federal minimum wage is currently set at $7.25/hour. However, in the state of Maryland, where Rachel's ice cream parlor resides, the minimum wage is currently set somewhat higher at $8.25/hour. Which statement below accurately reflects the rate at which Rachel's new employees starting out at the minimum wage would receive? a) The new employees will receive $7.25/hour. When the federal minimum wage is set lower than a state's minimum wage, an employer can go with the lower rate of pay as its standard b) The new employees will receive $8.25/hour. When a state's minimum wage is higher than the federal minimum wage, an employer must use the higher state minimum wage as its standard c) The new employees will receive $7.75/hour, which is an average of the federal minimum wage and the state's minimum wage d) Rachel's ice cream parlor does not have enough employees to fall under the guidelines of the Fair Labor Standard ---------CORRECT ANSWER------- ----------b) The new employees will receive $8.25/hour. When a state's minimum wage is higher than the federal minimum wage, an employer must use the higher state minimum wage as its standard Which of the following individuals would qualify for non-exempt status under the Fair Labor Standards Act (FLSA)? a) An employee whose position does not require specialized education b) An individual who supervises the work of 2 or more staff members c) A employee who must use independent judgement in their daily work d) An employee who earns more than $455 per week ---------CORRECT ANSWER-----------------a) An employee whose position does not require specialized education
resources and what went successfully as well as what did not go successfully and use this data to plan Michael leads an HR department at a federal agency. He is in the planning stage for the new fiscal year and is thrilled that he has created initiatives that are highly detailed and comprehensive and use the resources of contracts his agency currently has in place. He is very attracted to the outcomes of these initiatives. However, a presidential election is taking place in one month that will likely affect the contracts that are awarded to his agency. What can Michael do to protect his new fiscal year plans? a) Ensure that there is leftover money from the previous fiscal year to serve as a cushion should he not receive expected contracts b) Create backup plans for all of the contracts that may be affected, while calmly accepting that some changes may be unanticipated and out of his control c) Nothing, he has alley distributed them to employees and archived them on the organization's servers d) Find a new job ---------CORRECT ANSWER-----------------b) Create backup plans for all of the contracts that may be affected, while calmly accepting that some changes may be unanticipated and out of his control Larry manages three HR employees. Jane is in charge of compensation and benefit tasks, Ira is in charge of risk management tasks, and Samir is in charge of recruitment and hiring. Samir has an illness that takes him out of the office for 6 weeks, and during this time, all recruitment and hiring processes freeze. This majorly impacts 2 other departments that were waiting on new employees to begin. How could this situation have best been prevented? a) Larry should have cross-trained his 3 employees to fill in for each other should emergencies come up b) Samir should have worked remotely to handle the candidates needed by the other 2 departments
c) Larry should have filled in for Samir's role for the entire duration of his absence d) Ira should have analyzed Samir's workday operations to see if anything at work caused his illness ---------CORRECT ANSWER-----------------a) Larry should have cross-trained his 3 employees to fill in for each other should emergencies come up What is the most crucial aspect of successfully implementing organizational changes? a) work ethic b) Leadership buy-in c) Highly compensated employees d) Terminating employees who do not agree ---------CORRECT ANSWER-- ---------------b) Leadership buy-in Leadership buy-in promotes top-down change; without leaders in the company supporting new initiatives, it is highly unlikely that subordinate employees will embrace change. They are more likely to resist if they feel those in leadership positions do not find the change valuable. An employee sees a close colleague change numbers in an accounting spreadsheet to reflect incorrect values. The employee feels uncomfortable reporting the colleague, due to their friendship and close working relationship. However, the employee feels very concerned about the situation. What is one feasible resource that can help this employee in a situation like this? a) An anonymous and confidential HR hotline b) A close relationship with a supervisor c) An in-house coffee shop where the employee can go with the colleague to discuss their feelings about the situation d) Regular communication training sessions ---------CORRECT ANSWER--- --------------a) An anonymous and confidential HR hotline
The job posting is the first place to share the company's mission, vision and ethical standards. This attracts candidates with similar values to apply. Ethical standards should be reviewed again during the interview process and the new hire orientation to ensure good fit and promote the values The Vice President of an organization has noticed that a particular employee, Ben, has been working extremely hard and has made positive impression on a large majority of the organization's leadership. The Vice President meets with Ben and asks him about is work. Ben shares all of the accomplishments that his team has achieved in the last quarter. What is Ben displaying during this meeting? a) Ego b) Individualist behavior c) Team-oriented culture d) Humility ---------CORRECT ANSWER-----------------c) Team-oriented behavior Rather than speaking about all of his hard work and contributions, Ben chose to share his team's accomplishments without singling anyone out. This is a display of strong team-oriented culture in the workplace During a project meeting, Mary creates a table that includes a detailed description of every task needed for the project, a deliverable date for each task , and the owner of each task. Each member is able to access and update the table with status updates. What is Mary helping her team to do? a) Helping each member feel accountable b) Micromanaging c) Modeling ethical behavior d) Collecting data ---------CORRECT ANSWER-----------------a) Helping each member feel accountable
Soliciting feedback from stakeholders is an important part of which of the following process stages? a) Evaluation b) control c) Testing d) Documentation ---------CORRECT ANSWER-----------------a) Evaluation Feedback is an important part of the evaluation stage, which examines if processes were implemented smoothly, effectively and provided value Which of the following is an exception to the concept of employment-at- will? a) An employee who decided to willing sever the employment relationship b) An employee who is terminated for whistleblowing or for reporting unlawful conduct by the employer c) An employer who lets an employee go who does not have an employment contract d) An employee who is fired for willful misconduct ---------CORRECT ANSWER-----------------b) An employee who is terminated for whistleblowing or for reporting unlawful conduct by the employer A truck driver kills a family's small child in an accident, and it is later uncovered that the truck driver lied on his employment application, had a history of unsafe driving, and has his license revoked twice. The employer was ultimately held responsible by the family's attorney for which of the following? a) Negligent retention b) Constructive discharge c) Negligent hiring d) Defamation ---------CORRECT ANSWER-----------------c) Negligent hiring
Which of the following employees would not be eligible to vote in an upcoming union election? a) An employee who is temporarily laid off b) An employee who is out sick with the flu c) An employee who is out on military leave right before the elections d) A staff member who is out of the office on a medical leave of absence and who will not be returning to work ---------CORRECT ANSWER------------ -----d) A staff member who is out of the office on a medical leave of absence and who will not be returning to work Under the Taft-Hartley Act, which of the following is illegal? a) Creating a company-sponsored labor union b) An employee deciding to contribute to a charity instead of paying union dues, due to their religious objection c) An employer filing an unfair labor practice charge against a union d) A union representing nonunion employees in the bargaining unit --------- CORRECT ANSWER-----------------a) Creating a company-sponsored labor union Which best describes corporate social responsibility? a) Corporate social responsibility is a policy mandated by the government to coerce corporations to improve their communities b) Corporate social responsibility refers to the responsibility that corporations have toward shareholders c) Corporate social responsibility is an issue of ethics, pursued by corporations that see the health of their business as contingent upon the health of their community d) Corporate social responsibility refers to the social climate of the organization and the policies created to sustain the strength of that climate ---------CORRECT ANSWER-----------------c) Corporate social responsibility is an issue of ethics, pursued by corporations that see the health of their business as contingent upon the health of their community
CSR can be evaluated on which three P's of the "triple bottom line"? a) People, prizes and proxy b) Planet, profit and projects c) People, profit and prizes d) People, planet and profit ---------CORRECT ANSWER-----------------d) People, planet and profit What's the purpose of a vision statement? ---------CORRECT ANSWER----- ------------A vision statement is a succinct explanation of how an organization planes to deliver quality products/services In regards to corporate social responsibility, the most common way for a corporation to assimilate into a community includes all of the following EXCEPT? a) The most common way for a corporation to pursue social responsibility is to establish alliances with respected members of the community and outside organizations b) The most common way for a corporation to pursue social responsibility is to deliver inexpensive goods and services for the commoniunity c) The most common way for a corporation to pursue social responsibility is hiring as many locals as possible d) The most common way for a corporation to pursue social responsibility is by maximizing their profits despite any consequences to the surrounding environment ---------CORRECT ANSWER-----------------d) The most common way for a corporation to pursue social responsibility is by maximizing their profits despite any consequences to the surrounding environment What's the primary purpose of organizational branding?
c) It's mandatory that organizations pursue policies of competitive advantage because they all want to maximize output and increase market share d) Competitive advantage is a type of benefit that customers believe they could not get anywhere else ---------CORRECT ANSWER-----------------d) Competitive advantage is a type of benefit that customers believe they could not get anywhere else Which of the following statements LEAST describes corporate governance? a) Corporate governance is the established policies, rules and standard that organizations follow in order to fulfill its vision and goal as a for-profit entity and a stakeholder in the broader community b) Public policy influences corporate governance, i.e Sarbanes-Oxley Act c) Corporate governance addresses rules, practices and institutions that protects and manages ecosystems in relation to the environment d) Corporate governance is necessary to establish an organization's self image and can be used as an instrument to restore institutional trust --------- CORRECT ANSWER-----------------c) Corporate governance addresses rules, practices and institutions that protects and manages ecosystems in relation to the environment What is corporate governance? ---------CORRECT ANSWER----------------- Corporate governance is the system by which companies are directed and controlled. Boards of directors are responsible for the governance of their companies. The shareholders' role in governance is to appoint the directors and the auditors and to satisfy themselves that an appropriate governance structure is in place. What is the Sarbanes-Oxley Act? ---------CORRECT ANSWER----------------- The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.
Lawmakers created the legislation to help protect shareholders, employees and the public from accounting errors and fraudulent financial practices. Which of the following is true about corporate restructuring? a) Corporate restructuring is intended to make a firm more competitive b) Corporate restructuring is a change in operations, legal code or ownership inside of a firm c) Corporate restructuring is only a euphemism for cutting labor and lowering wages d) The principle purpose of corporate restructuring is to increase profits for senior executives ---------CORRECT ANSWER-----------------b) Corporate restructuring is a change in operations, legal code or ownership inside of a firm Which of the following best describes enterprises risk management (ERM)? a) Enterprise risk management is when each department crafted its own policies and procedures for handling sues of risk and loss b) Enterprise risk management policies are crafted only by senior executives and then handed down to all departments to follow c) Enterprise risk management is the process of establishing a broad but comprehensive protocol for handling issues of risk and loss d) Enterprise risk management is when a company participates in a high- risk situation in order to maximize profits for the good of the company ------- --CORRECT ANSWER-----------------c) Enterprise risk management is the process of establishing a broad but comprehensive protocol for handling issues of risk and loss All of the following is true about offshoring EXCEPT? a) Offshoring is typically done to reduce the cost of business b) Offshoring involves sifting business operations to a country where business can be conducted at lower costs
d) A whistle blower reports or publicizes any illegal or unethical information about the institution. Whistle blower status is only granted when the organization is public ---------CORRECT ANSWER-----------------a) A whistle blower is a person who reports any unethical information about an organization Which of the following is NOT a key component of a business plan? a) Annual goals b) Projected growth targets c) Net income expectations d) Bonuses for executives ---------CORRECT ANSWER-----------------d) Bonuses for executives A stakeholder is any actor that affects or can be affected by a business but doesn't own property of the business. Which of following groups of people are NOT stakeholder? a) Employees b) Surrounding business c) Shareholders d) The local community ---------CORRECT ANSWER-----------------c) Shareholders What are stakeholder? ---------CORRECT ANSWER-----------------A stakeholder is a party that has an interest in a company and can either affect or be affected by the business. The primary stakeholders in a typical corporation are its investors, employees, customers and suppliers. What is a shareholder? ---------CORRECT ANSWER-----------------A shareholder, also referred to as a stockholder, is a person, company, or institution that owns at least one share of a company's stock, which is
known as equity. Because shareholders are essentially owners in a company, they reap the benefits of a business' success. Which of the following best describes mergers and acquisitions (M&A)? a) Mergers occur temporarily in order to consolidate resources and beat out a competitor; acquisitions occur permanently b) Mergers occur when one company purchases another without a new company being formed. c) Merger occur when two companies combine to form a new one. Acquisitions occur when one company purchases another one without a new company being formed d) Mergers and acquisitions often occur temporarily in order to consolidate resources and beat out a competitor; then the actions are rescinded and the entities disband ---------CORRECT ANSWER-----------------c) Merger occur when two companies combine to form a new one. Acquisitions occur when one company purchases another one without a new company being formed When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an example of? ---------CORRECT ANSWER---------- -------A cost Each fiscal quarter within a fiscal year is an example of which of the following? a) Benchmarking b) A milestone c) Calendar divides d) A dependent variable ---------CORRECT ANSWER-----------------b) A milestone
What is a hazard communication program, and is it legally binding? --------- CORRECT ANSWER-----------------A hazard communication program is a mandate from OSHA that requires employers to inform employees when they are working with hazardous materials and the nature of each material and is legally binding To reduce operating costs, a company decided to maintain its domestic headquarters but open an overseas manufacturing plant. What is the best word to describe this move? ---------CORRECT ANSWER----------------- Offshoring What is offshoring? ---------CORRECT ANSWER-----------------Refers to the relocation of some or all of an organization's processes to an international location, either internally or through third party vendors What is outsourcing? ---------CORRECT ANSWER-----------------Refers to moving an organization's processes outside the company by contracting third party vendors; outsourcing can take place either domestically or internationally What is Downsizing? ---------CORRECT ANSWER-----------------An organization downsizes when it reduces its operations and eliminates previously staffed positions What is Globalizing? ---------CORRECT ANSWER-----------------Very broad term for engaging in operations on an international scale
An organization is using a legacy HRIS because long-standing employees are comfortable with the software and feel it continues to meet their data management needs. However, several new employees are having difficulty using the outdated user interface and are pushing to adopt an entirely new platform. What is a good solution for this situation? a) Contract with a vendor that offers interface layer technology to develop a new user interface while maintaining the existing system b) Get rid of the old system and invest in the latest HRIS before the current software becomes even more outdated than it already is c) Reassign the new employees to positions that already have more cutting edge software in place d) Create an organization-wide site where employees can submit anonymous feedback about using the current HRIS ---------CORRECT ANSWER-----------------a) Contract with a vendor that offers interface layer technology to develop a new user interface while maintaining the existing system What part of SWOT analysis evaluates internal factors that affect an organization's performance? ---------CORRECT ANSWER----------------- Strengths and weaknesses What does SWOT stand for? ---------CORRECT ANSWER----------------- strengths, weaknesses, opportunities, threats What does "benchmarking" refer to in an HR context? ---------CORRECT ANSWER-----------------Identifying and setting goals relative to other organizations' performance What factors data PESTLE analysis take into consideration? --------- CORRECT ANSWER-----------------Political, economic, social, technological, legal, and environmental trends that influence the organization
