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HRM Exam Prep: Compensation and Benefits Q&A, Exams of Human Resource Management

Ottawa University (OU) - JeffersonvilleHuman Resource Management

A comprehensive set of questions and answers related to human resource management (hrm), specifically focusing on compensation and benefits. It covers various forms of compensation, theoretical explanations of motivation, job evaluation techniques, incentive pay types, and employee benefits programs. The material is presented in a question-and-answer format, making it useful for exam preparation and review. It also touches on legal aspects, health and safety, and employment law, offering a broad overview of key hrm concepts. Designed to help students and professionals understand the complexities of hrm and prepare for exams or practical applications in the field. It includes topics such as wage-rate compression, government regulation of compensation, strategic compensation objectives, and the effectiveness of benefits programs. The questions cover a wide range of topics, from individual incentive plans to executive pay packages, providing a thorough review of hrm principles.

Typology: Exams

2024/2025

Available from 05/22/2025

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HRM FINAL EXAM ADM 2337 QUESTIONS AND
COMPLETE ANSWERS
What are the 3 forms of compensation? - ANSWER Direct, Indirect & Nonfinancial
Which two theoretical explanations exist to explain how and when compensation
motivates employees? - ANSWER 1. Equity theory
2. Expectancy theory
Daniel works at a cell phone factory. He is compensated for each cell phone he produced.
Daniel's base salary is: - ANSWER Piecework
Which of the following is an internal factor that can influence the rates at which employees
are paid?
1. Worth of job
2. Cost of living
3. Collective bargaining - ANSWER
What are the 4 job evaluation techniques to determine the relative worth of a job? -
ANSWER 1. Job ranking
2. Job classification system
3. Point system
4. Hay profile method
What is the hay profile method? - ANSWER Job evaluation technique using three factors -
knowledge, mental activity, and accountability - to evaluate executive and managerial
positions
What is a significant compensation issue? - ANSWER Pay equity
Who does wage-rate compression largely affect? - ANSWER Managerial and senior
employees
What is wage-rate compression? - ANSWER When there is a differential between hourly
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HRM FINAL EXAM ADM 2337 QUESTIONS AND

COMPLETE ANSWERS

What are the 3 forms of compensation? - ANSWER Direct, Indirect & Nonfinancial Which two theoretical explanations exist to explain how and when compensation motivates employees? - ANSWER 1. Equity theory

  1. Expectancy theory Daniel works at a cell phone factory. He is compensated for each cell phone he produced. Daniel's base salary is: - ANSWER Piecework Which of the following is an internal factor that can influence the rates at which employees are paid?
  2. Worth of job
  3. Cost of living
  4. Collective bargaining - ANSWER What are the 4 job evaluation techniques to determine the relative worth of a job? - ANSWER 1. Job ranking
  5. Job classification system
  6. Point system
  7. Hay profile method What is the hay profile method? - ANSWER Job evaluation technique using three factors - knowledge, mental activity, and accountability - to evaluate executive and managerial positions What is a significant compensation issue? - ANSWER Pay equity Who does wage-rate compression largely affect? - ANSWER Managerial and senior employees What is wage-rate compression? - ANSWER When there is a differential between hourly

workers and their managers. When junior employees earn the same as experienced employees. Scattergram representing the relationship between relative worth of jobs and wage rates:

  1. pay grades
  2. rate ranges
  3. wage curve
  4. wage and salary survey - ANSWER 2. Wage curve Who mandates the Government Regulation of Compensation? - ANSWER The Canada Labour Code and Canada Labour Standards Why do people move up in the pay grade? - ANSWER Incentive pay What are the three types of incentive pay? - ANSWER 1. Individual
  5. Groups
  6. Organization Which of the following is an individual incentive pay type?
  7. Gainsharing
  8. Lump-sum merit pay
  9. Stock options
  10. Employee stock ownership plans - ANSWER 2. Lump-sum merit pay Which type of incentive pay is considered for both groups and organizations?
  11. Scalon plan
  12. Stock sharing
  13. Gain sharing
  14. Employee stock ownership plans - ANSWER 3. Gain sharing What is gainsharing? - ANSWER Incentive plan in which employees receive benefits directly as a result of cost-saving measures they participate in.
  1. Merit increases create feelings of pay inequity
  2. Merit increases causes employees to lose motivation
  3. Managers may have no guidance in how to define and measure performance
  4. Employees and their managers may hold different views of the factors that contribute to job success - ANSWER 2. Merit increases causes employees to lose motivation What is the main benefit of lump-sum merit pay? - ANSWER Advantages for employers: receiving a single lump-sum merit payment can provide a clear link between pay and performance What are the 3 types of sales incentives? - ANSWER 1. Straight salary
  5. Straight commission
  6. Combined salary and commission plan What is the advantage of a straight commission plan? - ANSWER Encourage aggressive selling What is an advantage of a straight salary plan? - ANSWER 1. Encourages building customer relationships
  7. Provides compensation during periods of poor sales What are the 5 components of the executive pay package? - ANSWER 1. Base salary
  8. Short-term incentives or bonuses
  9. Long-term incentives or stock plans
  10. Benefits
  11. Perquisites (perks)

What are the 2 types of group incentive plans? - ANSWER 1. Team Incentive Plans

  1. Gainsharing plans What is an ESOPS? - ANSWER Employee Stock Ownership Plans - organization contributes shares of its stock to an established trust for the purpose of stock purchases by employees. Effectiveness of benefits program is determined by two factors: - ANSWER 1. The selection of benefits that address critical employee needs
  2. The effective administration of the program Name 3 key objectives of most benefits programs: - ANSWER 1. Improve employee work satisfaction
  3. Meet employee health and security requirements
  4. Attract and motivate employees
  5. Retain top-performing employees
  6. Maintain a favourable competitive position Name 3 ways to communicate employee benefits information: - ANSWER 1. In-house publications
  7. Group meeting and training class
  8. Bulletin boards
  9. Payroll inserts Which of the following is NOT a cost containment strategy:

increased pension benefits for several years or a cash bonus What are the 2 ways to categorize pension plans? - ANSWER 1. According to contributions made by the employer

  1. According to the amount of pension benefits to be paid What is the difference between a contributory and non-contributory plan? - ANSWER Contributions to a pension plan are made jointly by employees and employers vs when contributions are made solely by the employer Which plan is privately held by most organizations? - ANSWER Contributory What are the two types of classified pension plans? - ANSWER 1. Defined-benefit plan
  2. Defined-contribution plan What is a guarantee of accrued benefits to participants at retirement age, regardless of their employment status at the time called? - ANSWER Vesting What is an EAP? - ANSWER Employee assistance programs What do organizations follow in Ontario in regards to health and safety? - ANSWER Occupational Health and Safety Act (OHSA) Who has the duty to create and maintain a safe workplace? - ANSWER 1. Employers
  3. Workers
  4. Supervisors
  1. Joint health and safety committees What makes it possible for criminal charges to be brought against coworkers, supervisors, and executives when a worker is killed or injured on the job? - ANSWER Corporate killing law (aka. Bill C-45) What is a disease resulting from exposure to a substance relating to a particular process, trade or occupation in industry (aka. asbestos exposure)? - ANSWER Industrial diseases Every minor accident, even minor, should be investigated by who? - ANSWER The supervisor and a member of the safety committee What is the term that refers to focusing on ensuring that jobs are designed for safe and efficient work while improving the safety, comfort, and performance of users? - ANSWER Ergonomics Injuries of the muscles, nerves, tendons, spinal discs caused by repeated stresses are known as? - ANSWER Cumulative trauma disorders (or repetitive strain injuries) What is eustress? - ANSWER Positive stress that accompanies achievement and exhilaration What is the most severe stage of distress, manifesting itself in depression, frustration, and loss of productivity? - ANSWER Burnout High demand, high effort, low control, and low reward are sources of what? - ANSWER Job- related stress

What is an arbitrator? - ANSWER A person assigned to interpret and decide disputes ("grievances") - they kind of act like a judge What is it called when an employer commits a fundamental breach of the contract, such as by unilaterally changing a key term of the contract? - ANSWER Constructive dismissal What are the two employers can make a change to the employment contract without breaching it? - ANSWER 1. Obtain the employee's agreement to the change and provide the employee with some new consideration (benefit)

  1. Terminate the employment contract in its entirety by giving the required notice of termination, then offer a new contract on the revised terms What are the two important factors when assessing notice for the wrongful dismissal of a nonunion employee? - ANSWER 1. The length of service with the employer
  2. The nature of the job What is it called when a nonunion employer terminates an employee without notice because the employee has committed a serious breach of the contract? - ANSWER Summary dismissal What is it called when a lawsuit is filed in court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice? - ANSWER Wrongful dismissal How do you qualify for severance pay (list two examples): - ANSWER 1. Employee has worked for the employer for five or more years
  3. The employer has a global payroll of at least $2.5 million or severed the employment of 50 or more employees in a six-month period because all or part of the business permanently closed

What act regulates employers collection and dissemination of information about employees? - ANSWER PIPEDA What does PIPEDA stand for? - ANSWER Personal Information Protection and Electronic Documents Act What is the first step to a disciplinary model? - ANSWER Organization discipline policy What follows a disciplinary interview? - ANSWER Progressive discipline What is the last step to the disciplinary model? - ANSWER Discharge What are the 2 necessary steps in investigating the disciplinary problem? - ANSWER 1. Document the misconduct

  1. The investigative interview What does ADR stand for? - ANSWER Alternative Dispute Resolution What are the three systems and one policy set in place under ADRs? - ANSWER 1. Step- review system
  2. Peer-review system
  3. Open-door policy
  4. Ombudsperson system

High global efficiency and high local responsiveness - ANSWER Transnational corporation Low global efficiency and low local responsiveness - ANSWER International corporation Low global efficiency and high local responsiveness - ANSWER Multidomestic corporation What are the three main ways to staff an international operation? - ANSWER 1. Sending people from its home country -- expatriates (home-country nationals)

  1. Hire host-country nationals (native to the host country)
  2. Hire third-country nationals. Employees who are native of a country other than the home country or the home country. Benefits of hiring host-country nationals are...? - ANSWER Generally less expensive, local governments want good jobs for their citizens. Which document is issued by a government granting authority to a foreign individual to seek employment in that government's country? - ANSWER A work permit or visa What are the two types of work permits? - ANSWER 1. Open work permit
  3. An employer-specific work permit Migrant workers work mainly on farms under the what? - ANSWER Temporary Foreign Worker (TFW) program What are the 2 best ways to recruit internationally? - ANSWER 1. Apprenticeships (a major

source of trained labour in European nations is apprenticeship training programs)

  1. Transnational teams (teams composed of members of multiple nationalities working on projects that span multiple countries The demand for which type of employee is increasing rapidly? - ANSWER Expatriate Who should be selecting employees? - ANSWER A global manager - manager equipped to run an international business What are the 6 categories for the global manager as identified by Levi Strauss: - ANSWER
  2. The ability to seize strategic opportunities
  3. The ability to manage highly decentralized organizations
  4. An awareness of global issues
  5. Sensitivity to diversify issues
  6. Competence in interpersonal relations
  7. Community-building skills What are some essential elements to prepare employees for working internationally? - ANSWER 1. Language training
  8. Cultural training
  9. Assessing and tracking career development What is the general rule for compensation? - ANSWER Match the rewards to the values of the local culture Compensation of expatriate managers is described as...? - ANSWER Home-based pay